Training Course Overview
Administrative excellence comes from the ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes. This Anderson training course tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Work smarter and leverage their time to get things done quicker
- Set and achieve short and long term goals, as well as arranging meetings, projects and events successfully
- Communicate confidently and clearly at all levels
- Present themselves professionally in meetings and presentations
- Organise themselves, their office, and their executives more effectively
Designed for
This Anderson training course is suitable for a wide range of professionals but will greatly benefit:
- Office Managers or Coordinators
- Executive Secretaries
- Administrative Assistants
- Administrative Managers
- Executive Assistants
Training Course Outline
Amongst a wide range of valuable topics, the following will be prioritised:
- Organising your workspace, systems and time, to achieve your goals and priorities successfully
- Time management secrets to work smarter and avoid time wasters
- How to be an assertive confident communicator, including in meetings and presentations
- Dealing with difficult personalities, situations and office conflict
- Developing a strategic partnership with your boss
- Organising calendars, appointments and schedules, leaving taking and travel and accommodation arrangements
- Organising, attending and minuting meetings
- Being social media savvy, and writing friendly and professional emails
- Project and event planning 101
- How to remain motivated and handle stress, pressure and anger at work
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
© 2018. Material published by Anderson shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use,dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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