Upcoming Sessions
05 - 09 Jan 2020
Dubai
$5,950
08 - 12 Jun 2020
London
$5,950
05 - 09 Jan 2020 Dubai - UAE $5,950
08 - 12 Jun 2020 London - UK $5,950

Training Course Overview

Most organizational leaders today are searching for new engagement methods of creating greater two-way loyalty and commitment between employees to company, to leaders and customers to improve their critical place in the competition marketplace. This Anderson training course will train all participants on the essential skills necessary to improve engagement throughout an organization to improve every financial and productivity level of measures. These engagement principles reach right into the heart of the organization to support and true culture of engagement throughout, starting with the leaders at every level. The end result is greater improvements throughout the organization beginning with higher loyalty and motivation levels by all stakeholders.

Through proven relationship building skills learned in this Anderson training course, many leaders will improve their every day practices to gain outstanding results from their people, beginning with how they relate to them.  This training course focuses on two powerful skills: Emotional Intelligence and Positive Psychology to improve Engagement skills.  These skills are taught and applied to common business conditions to provide the type of applications that will yield immediate results for any organization.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Improve organizational engagements with customers, suppliers, leaders and employees.
  • Learn powerful techniques to overcome obstacles and improve performance
  • Apply powerful new mental skills to create innovative ways to solve problems
  • Apply the skills of Engagement to build strong relationships across the spectrum of business
  • Improve your organizations image and success with clients and suppliers

Designed for

This Anderson training course is suitable to wide range of professionals, but will greatly benefit:

  • Leaders and executives of any size or type of organization
  • Potential leaders from the ranks of supervisors, staff managers or team leaders
  • Any employee directly responsible for customer sales
  • Any customer support employee responsible for customer support including internal customers
  • Human resource managers to learn how to create an engagement culture

Training Course Outline

Among the wide range of valuable topics, the following will be prioritized:

  • Identify and learn the key elements of engagement
  • Develop the skills of engagement for leaders
  • Develop and apply customer engagement skills
  • Creating an engagement culture for the organization
  • Building engagement strategies for greater financial outcomes
  • Applying the mindset of positive psychology within the organization
  • Motivating people a new and higher levels
  • Learning the skills of Emotional Intelligence
  • Applying the skills of Emotional Intelligence to engagement
  • Learning how to harness and apply the power of the subconscious mind to change your thinking and the thinking of your staff

The Certificate

Anderson Certificate of completion will be provided the delegates who attend and complete this course.

© 2019. Material published by Anderson shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use,dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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