Training Course Overview

What type of First Line Manager is needed in today’s modern world? How do you lead and manage your people to continued success?  Do you want to increase the performance of your team to achieve their best?  With the increased demands made in today’s working environment the importance of having excellent First Line Managers in the organisation is now more important than ever.

An effective and efficient workforce is vitally important for organisational success – and the First Line Manager is ‘the’ key catalyst for making this happen.  Are you up for the challenge to gain advanced skills and tools needed to enhance your role further?  Our highly engaging Anderson training course designed specifically for those who are in, or newly promoted to First Line Manager positions, has been developed to answer these, and other challenging questions.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Understand the role of the First Line Manager in achieving organisational success
  • Apply key work-based problem solving, critical thinking and decision-making processes
  • Define and apply work-based influence and communication techniques
  • Organise and plan the effective use of Team resources
  • Provide performance management techniques to increase the performance of others

Designed For

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

  • Managers
  • Team Leaders
  • Supervisors
  • Newly promoted or identified future Managers, Team Leaders or Supervisors

Training Course Outline

Among a range of valuable topics, the following will be given high priority:

  • Understanding the First Line Manager Role
  • Key Behaviours, Characteristics and Competence
  • Developing Personal Accountability & Credibility
  • Risk analysis and identification of problems
  • Harnessing the power of Creativity and Innovation
  • Defining key personalities in the workplace (Personality Profile questionnaire)
  • Communicating the message to gain commitment
  • Essential Project Planning and Organising skills
  • Team dynamics and structure for high performance
  • Unlocking people performance and potential
  • Continuous improvement through individual feedback

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

© 2018. Material published by Anderson shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use,dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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