Training Course Overview

This Anderson training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organisation during a crisis or emergency. The skills and competencies that are required to lead in these circumstances are much more demanding of the leader than normal everyday leadership. Leaders have to make decisions quickly while accepting significant risk in order to achieve a favourable outcome for their organisation, its members and clients, as well as the public it serves.

This Anderson training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes speaker input, facilitated discussion, syndicate work and practical exercises, videos, self-tests, all with an emphasis on delegate involvement throughout.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Understand individual and collective psychology and organisational dynamics in crises and emergencies
  • Analyse and make rational decisions in before, during and after crises and emergencies
  • Lead teams and organisations in crises and emergencies
  • Solve problems and manage crises and emergencies
  • Understand and apply ethical factors in crisis and emergency leadership

Designed for     

This Anderson training course is suitable for a wide range of professionals but will greatly benefit:

  • Line and functional managers, team leaders and supervisors in organisations of all sizes
  • Emergency and crisis management professionals in the public and private sectors
  • Project and programme management professionals
  • Professionals in health care, public safety, and government agencies

Training Course Outline   

Amongst a wide range of valuable topics, the following will be prioritised:

  • The nature of crises and emergencies
  • Individual & Collective psychology under crisis and emergency conditions
  • Rational decision-making processes
  • Individual and collective decision-making
  • Crisis/emergency management organization
  • Organisational and team dynamics: morale, cohesion, mood, and unity of purpose
  • Seeking cause and effect to solve the problem, not to attribute blame or responsibility
  • Creating and running a crisis/emergency command centre
  • Caring for subordinates and their families
  • Responsibilities to authorities, the public and/or victims

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.

© 2018. Material published by Anderson shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use,dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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