Developing your Cultural Intelligence (CI)
& Leading in a Global Organisation

Cultural Intelligence (CI) is the ability to be able to work with people from any culture effectively. A person that possesses a high CI will be able to enter a culture that they have no experience of and can observe and forge relationships with people; even without being able to speak the language.

Being able to relate and work effectively across cultures is a required skill in all fields, ranging from leadership, engineering, and finance, to accounting and marketing. The higher your CI, the more likely you will experience success working in a diverse, global world.

This highly participative 5-day Anderson training course covers the meaning and psychology of culture and will increase your Cultural Intelligence (CI). This is a training course you can not afford to miss.

By attending this training course delegates will be able to make a substantial, positive impact on themselves, their team, and their organisation, more specifically:

By attending this Anderson training course, delegates will be able to:

• Develop your ability in working and relating effectively with people from different cultural backgrounds
• Understand the limits of your own CI and know how to improve it
• Describe the meaning of each of the five cultural value dimensions
• List ways to minimise the barriers to cross-cultural communication
• Assess your own work and how to adjust it to apply your CI

• All Managers, Supervisors, Team Leaders, and Section Heads
• Senior Managers in multi-cultural organisations
• Expatriates working on global assignments or those who manage expatriates
• HR and Learning and Development professionals
• Talent management professionals
• HR Business Partners
• People working in Nationalisation roles
• Anyone working with or in multi-cultural teams
• Anyone who is considering or working in a cross-cultural assignment

• Where culture comes from and why it matters
• Understanding Globalisation
• Your own cultural map
• The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
• The Hofstede five cultural value dimensions

• Why communication differences and barriers occur
• How to remove barriers to communication
• Stereotypes and stereotyping explored
• Non-verbal communication (body-language) and culture
• Workplace culture and the impact on organisational communication

• The basics of negotiation
• Cultural differences in negotiation
• Overestimating and underestimating cultural differences in negotiation
• Negotiation traps to avoid
• Developing your cross-cultural negotiation skills

• International assignments and global career development
• Why international assignments fail
• Culture shock and global working
• The business case for diversity and inclusion
• Establishing a Nationalisation Programme

• Innovation and culture
• Developing a global mindset
• How to improve your CI
• Managing in multi-national organisations
• Personal Action Planning

Anderson Certificate of Completion will be provided to delegates who attend and complete the course