Advanced Commercial Negotiation Skills

An Intensive 5-day Training Course

Advanced Commercial Negotiation Skills

Training Course Objectives

By the end of this programme you will:

  • Know how to map and analyse the interests of negotiating parties and be able to influence them to acquire more value in the negotiation process.
  • Have gained confidence to be able to negotiate in the global commercial environment
  • Be developed in a wide range of highly effective negotiation skills
  • Have acquired a range of tools and techniques for controlling your own body language and interpreting that of others at the negotiation table.
  • Poses a deep understanding of the key stages in any negotiation process to enable you to plan in order to achieve higher efficiency
  • Have developed skills to enable you to deliver convincing proposals and react favourably to counterproposals during the negotiation process.

Designed for

  • Any professional who is engaged regularly in commercially based negotiations
  • Professionals with either internal or external negotiation responsibilities
  • Team Leaders
  • Administrators
  • Anyone who wishes to enhance their skill set to make their negotiation performance a more effective part of their capabilities.

Learning Methods

This is a highly interactive seminar, using a mix of formal presentations, case studies, role play exercises, self assessments, presentations and group discussions. The teaching methods used provide an opportunity for delegates to learn, develop and then practice the skills taught using a variety of hands-on exercises that give emphasis to participation and that reinforce and build on the comprehensive course materials provided.

Organisational Impact

By the end of this seminar participants will:

  • Be able to apply the four stage framework for effective negotiation together with a toolkit which can be applied to maximise results
  • Gain a valuable understanding of their natural style and behaviour which will serve to enhance negotiation through broader business communications.
  • Determine how to add value to the negotiation process rather than simply come to the table to share existing value.
  • Have an understanding of emotional intelligence related to negotiation and how to use this in preparation for negotiation meetings.
  • Understand their own natural negotiation style and how to adapt it to be become a more effective negotiator.
  • Be able to apply creative thinking and analytical skills in order to think strategically about the negotiation process.

Personal Impact

  • Assist in developing organisational capability to add value to the commercial negotiation process
  • Enable executives in their ability to deal effectively with people both internally within the organisation and externally with customers, clients, suppliers and other third parties with higher commercial integrity.
  • To gain commercial advantage as a result of higher levels of value building and claiming through negotiation.
  • The application of sound commercial principles to negotiation in order to bring about more effective results in shorter timescales.
  • Enhanced ability at the negotiating table to meet or exceed organisational goal expectations.
  • A better understanding of sound negotiation techniques and when to apply them appropriately within the globalised commercial environment.

The Course Outline

Day One: Negotiation in the commercial environment.
  • Understanding the commercial pressures on negotiators
  • The theory and practice of negotiation skills
  • Thinking creatively to expand possibilities
  • Alternative strategies to negotiation and when to apply them
  • Claiming value in negotiation
  • Creating value in negotiation
  • Investigative negotiation and understanding stakeholders needs
  • Ethical dilemmas raised in the commercial environment
Day Two: Strategic planning and approaches to negotiation
  • The four stage approach to negotiation
  • BATNA: choosing whether to walk away
  • ZOPA: being flexible and trading concessions
  • Structuring a convincing proposal, making it easy to follow
  • Packaging your proposal, handling multiple offers
  • Gaining the competitive edge with your proposal & predicting counterproposals
  • Determining how to get to a win-win situation and avoiding pitfalls
  • Assessing your negotiation style
Day Three: Negotiation psychology and the power of influence
  • Negotiation psychology and the strategies of influence
  • Determining your ability to influence the other party
  • Understanding body language and non-verbal communication in negotiation
  • Developing strong questioning and listening techniques to gather information
  • Anchoring points and framing techniques
  • Defending yourself against strategies of influence
  • Tactics ploys and mind games at the negotiation table
  • Overcoming a perceived position of weakness
Day Four: Cross cultural and international negotiations
  • Adapting your style to accommodate different cultures in negotiation
  • British and American trends
  • French and German trends
  • Far Eastern approaches to negotiation
  • The composition of effective negotiating teams
  • Avoiding the Apollo syndrome
  • International team negotiation exercise
  • Feedback techniques for members of team negotiations
Day Five: Commercial deal making, conflict resolution and mediation
  • Understanding the motivation behind deal making
  • Where the power lies in negotiation
  • Blind areas in negotiation
  • Longer term commercial relationships: creating openings for future negotiation
  • Uncomfortable negotiations: dealing with distrust threats and irrational behaviour
  • Resolving disputes through effective mediation
  • Negotiation, mediation and when arbitration becomes appropriate
  • Summary of the course and questions arising
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    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
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    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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