Best Practices in
Multishift Operations

If you're eager to discover how leading operational organizations effectively manage round-the-clock, multiple-shift operations to achieve exceptional performance and cultivate top-tier talent, this Anderson training course is your gateway.

Operating in multiple shifts presents unique challenges, including fatigue and frequent personnel rotations. Regardless of industry, 24-hour operations must address and surmount these obstacles to compete successfully, ensuring safety, efficiency, and sustained excellence. Embracing best practices in shift management leads to notable reductions in incidents, waste, and operational issues like throughput and communication deficiencies.

By attending this Anderson online training course, delegates will be able to:

• Recognize and appreciate the issues associated with 24/7 shift operation
• Identify and develop strategies to manage shift risks and issues and become a world-class 24/7 operation
• Benchmark their performance against that of world-class facilities
• Appreciate the impact of better communication and leadership for shift working
• Explore alternative shift schedules
• Develop effective Shift Supervisors

This Anderson online training course is suitable for operation personnel and their managers and other professionals who support them. For example:

• Operational managers
• Shift supervisors and shift team leaders
• Personnel interested in Quality and Quality Assurance
• Maintenance and Engineering Personnel
• Training & Development Personnel
• Personnel from Logistics or Network Support Teams
• HR Personnel and those involved in Staff health and welfare at any level

Amongst a wide range of valuable topics, the following will be prioritized:

• How Shift working introduces extra challenges
• Communication for shift working
• Leadership for shift working
• Significance of shift-to-shift handover
• Fatigue, its consequences and countermeasures
• Teamwork for shift teams
• Training and developing Shift Teams
• Analysis of delegates' shift schedules and issues
• Alternative Shift Schedules
• Development of strategies to manage shift risks and issues and become a world-class 24/7 operation

An Anderson e-Certificate will be provided to delegates who attend and complete the online training course