Day One: Understanding the Dynamics of Boardroom Conflict
- Introduction to boardroom diplomacy and conflict management
- The impact of conflict on organizational success
- Common sources of boardroom conflict
- Identifying the different conflict management styles
- Understanding the role of emotions in conflict
Day Two: Building Strong Relationships and Effective Communication in the Boardroom
- The importance of relationship-building in the boardroom
- Techniques for effective communication in the boardroom
- Active listening and its role in conflict resolution
- Strategies for building rapport and trust
- Developing and delivering persuasive messages
Day Three: Advanced Negotiation Skills for Boardroom Diplomacy
- Understanding the negotiation process
- Preparing for a successful negotiation
- Tactics and techniques for successful negotiation
- Overcoming impasses in negotiation
- Dealing with difficult negotiators
Day Four: Managing Conflict and Difficult Conversations in the Boardroom
- Approaches for managing conflict in the boardroom
- Addressing difficult conversations with tact and diplomacy
- Strategies for de-escalating tense situations
- Managing emotions and keeping the conversation on track
- Resolving conflict through collaboration
Day Five: Best Practices for Effective Boardroom Diplomacy
- Developing a culture of diplomacy in the boardroom
- Creating effective conflict resolution processes
- The role of mediation and outside experts
- Creating agreements that work for all parties involved
- Ensuring a positive outcome for all stakeholders involved