Business Continuity Management & IT Disaster Recovery

An Intensive 5-day Training Course

Business Continuity Management
& IT Disaster Recovery

Training Course Overview

Business Continuity Management (BCM) is not just about reacting to an incident or a crisis, nor is it just a professional specialist discipline. BCM is now regarded as a corporate business activity that the business owns and drives and is applicable to all organisations. BCM can provide the strategic and operational framework to review the way it provides its products and services and increase its resilience to disruption interruption or loss. The key to recovery is time. The organisation which recovers in the shortest possible time will mitigate its losses to the optimum.

Anyone who tells you that your IT network is "100% secure" is greatly mistaken. IT Security is a constantly moving target, and unfortunately, this target is being manipulated by those whose sole aim is to cause you harm. BS25999-1/2 Code of Practice, the essential guide which establishes the principles, terminology and process of BCM has now been replaced (September 2012) by ISO-22301 this international standard now covers the activities and deliverables applicable in establishing a BCM process and Disaster Recovery best practice.

Training Course Objectives

By the end of this program you will be able:

  • To have the tools and knowledge required to conduct a threat and vulnerability assessment (Business Impact Analysis) for their organisation
  • To identify and select cost-effective BCM strategies for critical functions, processes and IT Disaster Recovery systems
  • To have a solid understanding of BCM & IT DR "Best Practices"
  • To have the tools and knowledge required to plan and coordinate an effective Crisis Management structure and to conduct BCM & IT DR exercises
  • To know how to maintain support and commitment for the Business Continuity & IT Disaster Recovery programme

Designed for

This course is designed for all levels of management and business unit staff who are involved in or have been given the responsibility of business continuity planning and disaster recovery functions. It is also highly useful for internal and external auditors, IT and telecommunication managers, administrative and operational heads and others responsible for effective administration and preparedness. It is particularly suitable for individuals new to business continuity management or for planners who wish to improve their knowledge and skills to intermediate and advanced level.

Learning Methods

The course content covers all 10 stages of the BCM Life Cycle, utilising lively discussion, case studies, relevant DVD material and group exercises. It is a practical, 'lessons learned' workshop which trains participants in "best practices" as well as "best principles" for BCM. Participants will leave with the knowledge and tools needed to develop an effective BCM & IT DR programme for their organisation.

Organisational Impact

Following completion of this unit, you will know:

  • Learn how to initiate and manage your business continuity programme
  • Full explanation of the 24 new international standards on IT Security including ISO-22301 (Sept 2012) which replaces BSI 25999 (Parts 1&2)
  • Learn proven techniques to assess and reduce risk and impact
  • Identify critical risks and analyse their impact
  • Learn how to write effective business continuity and disaster recovery plans
  • Examine real-life case studies & learn how to survive a crisis

Personal Impact

This unit has been designed to assist you to develop your ability and capabilities:

  • Business Continuity Management is fundamental to the well-being and potentially even survival of an organisation
  • Ensure your organisational arrangements satisfy the 24 new international standards for BCM & IT Security and Disaster Recovery
  • Review the role of insurance and appreciate its limitations
  • Understand why many organisation plan’s fail and how to avoid this
  • Enable the organisation to identify critical risks and analyse their impact
  • Agree cost justifications on recovery strategies for those identified critical business processes & functions

The Course Outline

Day One: Business Continuity Management (BCM) fundamentals
  • Introduction to Business Continuity Management
  • Business Impact Analysis (BIA) with examples
  • Identifying critical business processes and impact mitigation strategies
  • Establishing the 'maximum tolerable downtime' of critical processes
  • The BIA (Risk Assessment) will provide information to identify, define and evaluate internal and external business risks
  • Practical exercise; BIA and Risk Assessment
Day Two: Developing the Strategy
  • Developing BCM plans with Recovery Point Objectives (RPO’s) & Recovery Time Objectives (RTO’s)
  • Establishing the 'worst case' scenario, for which strategies need to be developed
  • Identifying recovery strategies, for critical business processes
  • Determining order-of-magnitude costs and evaluating the relative merits for each strategy, premises and essential equipment back-ups and recovery strategies
  • Establishing the Business Continuity and Recovery teams – who are the key personnel? Who has the ‘potential’ to become involved?
Day Three: Effective and Efficient Planning
  • Crisis Management overview
  • Implementing an Incident Command Framework
  • Emergency Centre Management
  • Reputation & Media Management – ‘must do’ list
  • Business Continuity Management Case study and Exercise
Day Four: IT Disaster Recovery Phase
  • Criteria for determining whether a potential crisis situation exists
  • First task - Is there an actual or potential threat to human safety?
  • Do you adopt an Evacuation or a ‘Shelter’ policy?
  • Human Factors in BCM
  • Examine Disaster Recovery activities and strategies
  • Involvement of external agencies, what is it they want to know
  • Consider the implications of cyber hacking of networks – with case studies
Day Five: Keeping the Plan Alive
  • Maintaining, administering, auditing & evaluating Business Continuity plans
  • Importance of a test programme and validating methods
  • How to validate your plan, your arrangements and your teams
  • Who should be on your exercise planning team?
  • When and how to de-brief and critique?
  • Exercise report, recommendations and follow up

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
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    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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