Day One: Adult Learning and Learning Styles
- The training cycle: an overview
- The importance of adult learning styles
- Characteristics of the adult learner – how they differ from children
- Learning styles – and how to assess them
- Cognitive overload research and what it tells us about training
Day Two: Characteristics of Successful Trainers
- The various roles for training professionals
- Facilitation: an overview
- Presenter and facilitator: what’s the difference?
- Facilitator competencies & self-assessment
- Four guiding principles for facilitators (ORID)
Day Three: Training Methods, Activities and Exercises
- Using icebreakers and educational games
- Advantages and disadvantages of different activities/methods
- Planning and structuring exercises
- Brainstorming: you may have been doing it wrong
- Using SWOT, PESTEL and Force Field Analysis with groups
Day Four: Designing Training Programs
- Setting ground rules
- Steps to prepare an effective presentation
- Why educational objectives are essential
- The levels of training evaluation
- Calculating a cost-benefit analysis
Day Five: Presenting and Delivering Effective Training
- Presentation skills and overcoming fear
- The key elements of presenting
- Handling questions from the group
- Cultural issues in training
- Getting feedback from others