Certified Professional Manager

Effective management serves as the bedrock of thriving organizations. Embrace the role of the 'Communicating Manager'—one who guides while also listening, the 'Managerial Leader'—inspiring those around them, and the 'People Manager'—fostering employee engagement.

For those who prioritize people management, this Certified Professional Manager training course offers a pathway to refine your existing skills or acquire new ones. Delve into high-level principles of effective management and learn practices that cultivate commitment and productivity.

Through a blend of self-study, educational sessions, and reflection on real-world experiences, this course empowers delegates to deepen their comprehension of the manager's role. Armed with newfound strategies, participants can enact immediate improvements and yield impactful results.

By attending this Anderson training course, delegates will be able to:

• Recognise their managerial strengths and set an agenda for development
• Employ a range of interpersonal skills to build engagement
• Deliver constructive feedback that motivates future performance
• Diagnose team performance and identify strategies for improvement
• Select and apply innovative ideas and techniques for problem solving

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

• Employees about to undertake a line management role
• Technical professionals tasked with supervision of others
• Existing Managers who seek to rejuvenate and energise their practice
• Managers with career aspirations to take a future leadership role
• HR/OD Practitioners who support / coach Managers to improve their practice

Amongst a wide range of valuable topics, the following will be prioritised:

• What is management and what style should I use?
• An evaluation of personal management style and its impact on performance
• Improve communication and listening skills
• Identify strengths and weakness and an action plan for improvement
• Delegate and empower the team to higher productivity
• Techniques to effectively manage conflict in the organisation
• Motivation: the key to success
• Managing a culture of effective problem solving and continuous improvement
• Tools for effective self-management, team management and ‘managerial leadership’
• Recognising individuality, managing diversity and aligning team performance

• Anderson Certificate of Completion will be provided to delegates who attend and complete the course
• Anderson Professional Certification (APC)^® Certificate will be provided to delegates who successfully completes and pass the APC assessment