Coaching, Mentoring &
Career Development for Success

Coaching, mentoring and career development are essential skills for leadership success.  The demands of an increasingly competitive business environment have resulted in a growth in the use of coaching, mentoring and other career development activities in workplaces worldwide. This practical and innovative Anderson online training course will introduce participants to the core skills of workplace coaching, mentoring and career development. A focus is on practical skills development in communication and counselling techniques. There is also a focus on the scientific approach to human psychological processes and understanding of human development. Practical skills workshop are conducted each day where what has been learnt will be put into practice.

By attending this Anderson online training course, delegates will be able to:

• Demonstrate coaching skills
• Utilise modern coaching and mentoring techniques in the workplace
• Apply motivational coaching techniques
• Plan and structure a mentoring plan for individuals
• Develop career plans suitable for use in your organisation

This Anderson online training course is suitable for anyone who wishes to develop their skills in coaching others. Participants would be expected to have competence in communication skills, though these will be further developed in this course. In particular, this course would suit:

• Managers, Supervisors and Team Leaders
• All Human Resource (HR) personnel
• HR Business Partners
• People who need to coach or mentor others in their day-to-day work
•  Anyone involved in learning & development or talent management

• Types of Workplace Coaching
• Distinguishing between coaching, mentoring and counselling
• Key coaching skills for effective performance
• Assessing coaching skills
• Meeting ethical guidelines and professional standards
• Introducing Coaching Models - PEDICR & GROW

• Understanding self & others - personal communication styles
• Importance of Active listening
• SOLER Model for Active Listening
• Effective questioning techniques
• Language - verbal and non-verbal
• Consolidation - Conducting a coaching session

• Objectives and benefits of mentoring
• Corporate mentorship programs
• Most commonly used techniques among mentors
• Mentoring relationships: formal and informal
• Pitfalls to be avoided for effective Mentoring
• Consolidation – Conducting a Mentoring session  

• Understanding human development and learning
• The 70:20:10 Model
• Learning Styles – Honey & Mumford
• Best practices in career development
• Developing your career SWOT
• Career planning & Talent Management

• Common workplace issues
• Developing workplace counselling programs (EAPs)
• Managing Workplace Conflict
• Coaching to address and reduce conflict
• Assessing Organisational Readiness for sustainability
• Personal Action Planning

• Anderson e-Certificate of Completion will be provided to delegates who attend and complete the course
• The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion