Engagement Leadership

Most organizational leaders today are searching for new engagement methods of creating greater two-way loyalty and commitment between employees to company, to leaders and customers to improve their critical place in the competition marketplace. This Anderson training course will train all participants on the essential skills necessary to improve engagement throughout an organization to improve every financial and productivity level of measures. These engagement principles reach right into the heart of the organization to support and true culture of engagement throughout, starting with the leaders at every level. The end result is greater improvements throughout the organization beginning with higher loyalty and motivation levels by all stakeholders.

Through proven relationship building skills learned in this Anderson training course, many leaders will improve their every day practices to gain outstanding results from their people, beginning with how they relate to them.  This training course focuses on two powerful skills: Emotional Intelligence and Positive Psychology to improve Engagement skills.  These skills are taught and applied to common business conditions to provide the type of applications that will yield immediate results for any organization.

By attending this Anderson training course, delegates will be able to:

• Improve organizational engagements with customers, suppliers, leaders and employees.
• Learn powerful techniques to overcome obstacles and improve performance
• Apply powerful new mental skills to create innovative ways to solve problems
• Apply the skills of Engagement to build strong relationships across the spectrum of business
• Improve your organizations image and success with clients and suppliers

This Anderson training course is suitable to wide range of professionals, but will greatly benefit:

• Leaders and executives of any size or type of organization
• Potential leaders from the ranks of supervisors, staff managers or team leaders
• Any employee directly responsible for customer sales
• Any customer support employee responsible for customer support including internal customers
• Human resource managers to learn how to create an engagement culture

• Identify the elements of engagement
• Tracing an engagement strategy to financial success
• Understanding positive psychology and engagement skills
• Learning and applying the mindset of positive psychology
• Using new perceptual powers to see new opportunities
• The power of your subconscious mind

• Introduction to emotional intelligence
• The influence of emotional intelligence on decisions
• Self-Reflection of your positive nature: Monitor your own emotional state
• Self-Management: Managing your emotions to produce positive results
• Emotional self-control — Keeping disruptive emotions and impulses in check
• Applying emotional intelligence to employee and stakeholder engagement

• Social-Awareness: Awareness of others’ feelings, needs, & concerns; how to handle relationships
• Empathy: Sensing others’ feelings & perspective and taking active interest in them
• Emotional contagion – understanding and changing other people’s emotions
• Relationship-Management — getting positive responses by followers
• Supporting others by sensing the needs of others and bolstering their abilities
• Applying relationship management skills to create high involvement from people

• Learn how to use the power of the subconscious mind to change people
• Breaking old habits
• Applying the skill of expectations to increase motivation in people
• Improving your persuasive ability through positive communication
• Facilitating change – overcoming natural reluctance to change
• Changing mindsets of your people to go beyond themselves

• The building blocks of culture – engagement values
• Creating the systems to reinforce the engagement culture and values
• How engagement leaders model the way – personal execution
• Spreading engaging principles throughout the organization
• How to measure and reward successful engagement actions
• Measuring your own Engagement Success as a Leader

Anderson Certificate of completion will be provided the delegates who attend and complete this course.