Course Schedules

Classroom 4 Sessions
Online / Live
Live

No dates scheduled

Course Modules

This training course is split into the following modules:

Our 10-day training courses consist of 2 modules that can be booked as a complete 10-day program or as individual 5-day courses.

Course Content

MODULE I

Managing a Matrix Team

Day 1
Getting a Grasp on Matrix Teams
  • Introduction: What is Matrix management?
  • The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
  • The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
  • The implications of teams having two 'Chains of Command'
  • The advantages and challenges of matrix teams
  • The outputs of matrix management: Leadership and Management perspectives
Day 2
Leader’s Roles in Matrix Teams
  • Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
  • Expectations on the matrix team leaders
  • Becoming accountable to the needs of the team
  • How to maintain focus and demonstrate concern
  • Appropriate level of involvement and control
  • Providing direction working inside the group vs positional authority
  • Cross-functional accountability for matrix team leaders
Day 3
Key Behaviours and Skills Required
  • The skills, qualities and attributes needed in matrix management
  • Understanding impacts of leaders’ style and influence on the team
  • Communicating and controlling at appropriate levels for matrix team leaders
  • Developing a passion to release potentials in team members
  • Delivering performance effectively in a complex environment
  • Managing Projects: Lifecycle, tools, triple constraints and critical success factors
Day 4
Establishing a Matrix-based Team – Tools and Techniques
  • The makeup of high performing matrix teams
  • Group process facilitation – enabling the team to achieve
  • Team problem solving – encouraging collaboration and collective management control
  • Team decision making – empowering the team to reach their own decisions based on team’s charter
  • Team communication – representing the voice of the team within the wider organization
  • Increasing engagement and staying connected
Day 5
Advanced Matrix Leadership Requirements
  • International considerations such as cultural drivers, language and time differences
  • Developing mutual understanding and cultural sensitivity
  • Improving communication: When and How
  • Tools and techniques for influencing and virtual communication
  • Preventing and managing conflict
  • Application Planning - Developing a practical application plan focused on your own specific matrix team
MODULE II

Cross-Functional Management: Principles, Processes and Success

Day 6
Cross-Functional Management
  • Why Cross-functional Management?
  • What Is Cross-functional Management?
  • Two Components of a Policy
  • Two Interwoven Goal Categories
  • Cross-functional Superordinate Goals
  • Strategic Cross-Functional Management
Day 7
The Cross-Functional Manager’s Profile
  • Essential people skills for effective Cross-Functional Management Principles
  • Intrapersonal and interpersonal skills for the Cross-Functional Manager
  • Personality profiling
  • Your preferred behavioural style
  • Explore your behavioural tendencies
  • Understanding the model for Cross-Functional Management Success
Day 8
Cross-Functional Management through Developing Relationships with Others
  • Understanding the personality profiles and developing relationship with cross functions
  • The introverted neutral and analytical perfectionist
  • The extraverted relational & decisive exhorter
  • People-oriented helper
  • Task-oriented implementer
  • Optimizing the Cross-Functional Manager’s natural strengths
Day 9
Effective Teamwork
  • Defining Teams
  • Establishing Team Norms
  • Working as a Team
  • Your Team Player Type
  • Building Team Trust
  • The Stages of Team Development
Day 10
Action Plans for Effective Cross-Functional Management
  • Implementing Cross-Functional Team Guidelines
  • Task-Oriented Tools and Group Process Techniques
  • Dynamics of Cross-Functional Teams
  • Individual and Organizational Implications
  • Evaluating Team Performance
  • Why Cross-Functional Teams May Fail
  • Your Personal Action Plan

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Excellence in Organizational Dynamics training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Excellence in Organizational Dynamics training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Excellence in Organizational Dynamics training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Excellence in Organizational Dynamics training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Excellence in Organizational Dynamics training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Excellence in Organizational Dynamics training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Excellence in Organizational Dynamics training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Excellence in Organizational Dynamics training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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