Upcoming Sessions

01-12 Jul 2024London - UK$11,900
25 Nov-06 Dec 2024Dubai - UAE$11,900

The Structure

This comprehensive Anderson training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

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Download Course Brochure

The Structure

This comprehensive Anderson training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module One: Managing a Matrix Team

Day One: Getting a Grasp on Matrix Teams

  • Introduction: What is Matrix management?
  • The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
  • The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
  • The implications of teams having two 'Chains of Command'
  • The advantages and challenges of matrix teams
  • The outputs of matrix management: Leadership and Management perspectives

Day Two: Leader’s Roles in Matrix Teams  

  • Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
  • Expectations on the matrix team leaders
  • Becoming accountable to the needs of the team
  • How to maintain focus and demonstrate concern
  • Appropriate level of involvement and control
  • Providing direction working inside the group vs positional authority
  • Cross-functional accountability for matrix team leaders

Day Three: Key Behaviours and Skills Required

  • The skills, qualities and attributes needed in matrix management
  • Understanding impacts of leaders’ style and influence on the team
  • Communicating and controlling at appropriate levels for matrix team leaders
  • Developing a passion to release potentials in team members
  • Delivering performance effectively in a complex environment
  • Managing Projects: Lifecycle, tools, triple constraints and critical success factors

Day Four: Establishing a Matrix-based Team – Tools and Techniques

  • The makeup of high performing matrix teams
  • Group process facilitation – enabling the team to achieve
  • Team problem solving – encouraging collaboration and collective management control
  • Team decision making – empowering the team to reach their own decisions based on team’s charter
  • Team communication – representing the voice of the team within the wider organization
  • Increasing engagement and staying connected

Day Five: Advanced Matrix Leadership Requirements

  • International considerations such as cultural drivers, language and time differences
  • Developing mutual understanding and cultural sensitivity
  • Improving communication: When and How
  • Tools and techniques for influencing and virtual communication
  • Preventing and managing conflict
  • Application Planning - Developing a practical application plan focused on your own specific matrix team

Module Two: Cross-Functional Management

Day Six: Cross-Functional Management

  • Why Cross-functional Management?
  • What Is Cross-functional Management?
  • Two Components of a Policy
  • Two Interwoven Goal Categories
  • Cross-functional Superordinate Goals
  • Strategic Cross-Functional Management

Day Seven: The Cross-Functional Manager’s Profile

  • Essential people skills for effective Cross-Functional Management Principles
  • Intrapersonal and interpersonal skills for the Cross-Functional Manager
  • Personality profiling
  • Your preferred behavioural style
  • Explore your behavioural tendencies
  • Understanding the model for Cross-Functional Management Success

Day Eight: Cross-Functional Management through Developing Relationships with Others

  • Understanding the personality profiles and developing relationship with cross functions
  • The introverted neutral and analytical perfectionist
  • The extraverted relational & decisive exhorter
  • People-oriented helper
  • Task-oriented implementer
  • Optimizing the Cross-Functional Manager’s natural strengths

Day Nine: Effective Teamwork

  • Defining Teams
  • Establishing Team Norms
  • Working as a Team
  • Your Team Player Type
  • Building Team Trust
  • The Stages of Team Development

Day Ten: Action Plans for Effective Cross-Functional Management

  • Implementing Cross-Functional Team Guidelines
  • Task-Oriented Tools and Group Process Techniques
  • Dynamics of Cross-Functional Teams
  • Individual and Organizational Implications
  • Evaluating Team Performance
  • Why Cross-Functional Teams May Fail
  • Your Personal Action Plan

The Certificate

    Anderson Certificate of Completion will be provided to delegates who attend and complete the course

Info & In-house Solution

For more information about this course, call or email us at:

Call us: +971 4 365 8363

Email: info@anderson.ae

Request for a Tailor-made training and educational experience for your organization now:

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