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An Interactive 10-Day Training Course

Excellence in Organizational Dynamics

Name: Excellence in Organizational Dynamics Training Course
Rating: 4.7 (1076 reviews)

Optimizing Performance thru Matrix Teams
and Cross-Functional Management

Course Schedules

Classroom 4 Sessions

Online / Live

Live

No dates scheduled

Course Modules

This training course is split into the following modules:

I Managing a Matrix Team II Cross-Functional Management: Principles, Processes and Success

Our 10-day training courses consist of 2 modules that can be booked as a complete 10-day program or as individual 5-day courses.

Course Content

MODULE I

Managing a Matrix Team

Day 1

Getting a Grasp on Matrix Teams

Introduction: What is Matrix management?
The 5W1H (What, Who, When, Where, Why & How) of matrix-managed teams
The dimensions of matrix team working: Functional, Cross-functional, Global, Extended
The implications of teams having two 'Chains of Command'
The advantages and challenges of matrix teams
The outputs of matrix management: Leadership and Management perspectives

Day 2

Leader’s Roles in Matrix Teams

Matrix vs Traditional teams: Differences in leadership, decision making and collaboration
Expectations on the matrix team leaders
Becoming accountable to the needs of the team
How to maintain focus and demonstrate concern
Appropriate level of involvement and control
Providing direction working inside the group vs positional authority
Cross-functional accountability for matrix team leaders

Day 3

Key Behaviours and Skills Required

The skills, qualities and attributes needed in matrix management
Understanding impacts of leaders’ style and influence on the team
Communicating and controlling at appropriate levels for matrix team leaders
Developing a passion to release potentials in team members
Delivering performance effectively in a complex environment
Managing Projects: Lifecycle, tools, triple constraints and critical success factors

Day 4

Establishing a Matrix-based Team – Tools and Techniques

The makeup of high performing matrix teams
Group process facilitation – enabling the team to achieve
Team problem solving – encouraging collaboration and collective management control
Team decision making – empowering the team to reach their own decisions based on team’s charter
Team communication – representing the voice of the team within the wider organization
Increasing engagement and staying connected

Day 5

Advanced Matrix Leadership Requirements

International considerations such as cultural drivers, language and time differences
Developing mutual understanding and cultural sensitivity
Improving communication: When and How
Tools and techniques for influencing and virtual communication
Preventing and managing conflict
Application Planning - Developing a practical application plan focused on your own specific matrix team

MODULE II

Cross-Functional Management: Principles, Processes and Success

Day 6

Cross-Functional Management

Why Cross-functional Management?
What Is Cross-functional Management?
Two Components of a Policy
Two Interwoven Goal Categories
Cross-functional Superordinate Goals
Strategic Cross-Functional Management

Day 7

The Cross-Functional Manager’s Profile

Essential people skills for effective Cross-Functional Management Principles
Intrapersonal and interpersonal skills for the Cross-Functional Manager
Personality profiling
Your preferred behavioural style
Explore your behavioural tendencies
Understanding the model for Cross-Functional Management Success

Day 8

Cross-Functional Management through Developing Relationships with Others

Understanding the personality profiles and developing relationship with cross functions
The introverted neutral and analytical perfectionist
The extraverted relational & decisive exhorter
People-oriented helper
Task-oriented implementer
Optimizing the Cross-Functional Manager’s natural strengths

Day 9

Effective Teamwork

Defining Teams
Establishing Team Norms
Working as a Team
Your Team Player Type
Building Team Trust
The Stages of Team Development

Day 10

Action Plans for Effective Cross-Functional Management

Implementing Cross-Functional Team Guidelines
Task-Oriented Tools and Group Process Techniques
Dynamics of Cross-Functional Teams
Individual and Organizational Implications
Evaluating Team Performance
Why Cross-Functional Teams May Fail
Your Personal Action Plan

The Certificate

Recognition

Anderson Certificate of Completion for delegates who attend and complete the training course

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Excellence in Organizational Dynamics