ITIL 4 Leader: Digital and IT Strategy

The ITIL 4 Leader: Digital and IT Strategy training course is designed to provide leaders with the skills and knowledge required to navigate the complexities of the digital age. As organizations confront rapid technological advancements and disruptive innovations, aligning IT and digital strategies with business goals is crucial for success. This course offers a comprehensive framework to help develop a strategic vision, encourage innovation, and build resilience, while also delivering value and managing risks. By blending theoretical concepts with practical applications, participants will be equipped to lead transformational initiatives that secure a competitive edge in the digital era.

By the end of this training course, participants will be able to: 

• Understand the fundamental concepts of digital and IT strategy in the context of ITIL 4
• Analyze and respond to the impacts of digital disruption on business models
• Develop a robust digital and IT strategy aligned with organizational goals
• Integrate digital transformation into IT service management practices
• Lead and manage strategic initiatives with a focus on value creation and risk management
• Foster innovation and build resilience within IT and business operations

This training course is suitable to a wide range of professionals but will greatly benefit:

• IT and business leaders responsible for developing or implementing IT strategies
• Digital transformation managers and strategists
• IT service managers aiming to align IT initiatives with business goals
• Professionals pursuing ITIL 4 Managing Professional or Strategic Leader designations

This Anderson training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of lecture-led learning & group discussions.

• Overview of ITIL 4 and its strategic context
• Key concepts of digital and IT strategy
• The impact of digital disruption on industries and markets
• Case studies on successful digital transformation

• Aligning digital and IT strategy with business goals
• Strategic assessment frameworks and tools
• Crafting a digital strategy vision
• Identifying and evaluating key strategic drivers

• Integrating digital transformation into IT service management
• Leveraging emerging technologies for strategic advantage
• Managing cultural change in digital initiatives
• Building innovation capabilities within teams

• Leadership roles in driving IT and digital strategy
• Strategic risk management and mitigation techniques
• Scenario planning and decision-making in dynamic environments
• Governance models for digital transformation projects

• Translating strategy into actionable roadmaps
• Monitoring and measuring strategic success
• Case study: Developing and presenting a digital strategy plan
• Building resilience and adaptability into IT and business operations

Anderson Certificate of Completion will be provided to delegates who attend and complete the course.