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Management Skills and Techniques

An Intensive 10-day Training Course

Management Skills
and Techniques

Effective Goal Setting, Planning & Task Management

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
07-18 Jul 2025Istanbul - Turkey$11,900RESERVE A SEAT
20-31 Oct 2025Dubai - UAE$11,900RESERVE A SEAT
19-30 Jan 2026London - UK$11,900RESERVE A SEAT

Training Course Overview

This extensive 10-day Anderson training course will revolutionize your approach to self-management, time organization, task prioritization, and leadership within your team. By honing these skills, individuals and teams will become more efficient and motivated, thereby enhancing productivity across various business functions.

In today's competitive landscape, businesses and organizations must adopt more productive and innovative strategies for planning, executing tasks, and achieving results. Effective communication, decision-making tools, and maximizing everyone's time and energy are crucial for success. This course focuses on practical methodologies and cutting-edge personal development strategies to elevate both individual and team performance, fostering greater satisfaction and achievement in the workplace.

MODULES

This training course is split into two modules:

MODULE I - Writing Effective Policies & Procedures

MODULE II - Effective Time, Task & Work Planning

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Training Course Objectives

By attending this Anderson Management Skills and Techniques training course, delegates will be able to:

  • Understand and develop the skills necessary to plan, set smart goals and reach deadlines without stress
  • Utilise a variety of methods to improve decision making, problem solving and creative thinking
  • Identify tasks that can be eliminated, prioritised, or delegated and become a master time and task manager
  • Analyse situations that hinder performance and identify techniques to overcome them
  • Develop the Interpersonal and emotional intelligence to create better team work and relationships

Designed for

This Anderson Management Skills and Techniques training course is suitable to wide range of professionals, but will greatly benefit:

  • Anyone who desires to learn practical management techniques that will assist them in making good decisions, setting personal and team goals and develop personal and team plans
  • Line and functional Managers, Team Leaders and Supervisors in organisations of all sizes
  • Intermediate and advanced level Managers, Team Leaders and Supervisors within all sectors, private and public, profit and not-for-profit
  • Professionals who needs to become more effective and efficient in time management and planning

The Course Outline

Module 1: Writing Effective Policies & Procedures
Day One: The Foundation of Policy & Procedure Development
  • Importance and impact of policies and procedures to the organization
  • Hierarchy of documents and types of policy and procedures
  • Mapping of Process and workflow for efficiency and productivity
  • The impact of change on Policies and Procedures
  • Integration of Policy Management within Knowledge Management for the Digital Workplace
  • The DDIE Strategic Planning Process
  • Considering Organisational Culture and Values
Day Two: Diagnostic and Development of Policy & Procedure
  • Simplifying process with a flow chart
  • Mind mapping as a pre-writing exercise
  • Effective technical writing cycle
  • Defining Key Content that matters
  • Developing A Policy – Best Practice Template Framework & Content
  • Developing A Procedure – Best Practice Framework and Content
  • Key Differences between Procedures and Standard Operating Procedures
Day Three: Governance and Legal Requirements
  • The legal and compliance role of Policies and Procedures
  • The review process and management approval
  • The rationale of writing disclaimers for risk management
  • Reviewing for absolutes, conditional phrases and other hidden legal issues
  • Importance of Employee Acknowledgment and related Compliances
  • The Importance of International Standards –ISO
Day Four: Implementation of Policy & Procedures
  • Change Management strategies to ensure effective implementation
  • Differentiate between visual clarity and visual clutter
  • Enabling users to locate information efficiently
  • Publication formats and related technology
  • Checklist: Is your document format designed for readability?
  • Coordinating and communicating the changes
Day Five: Evaluation and Sustainability
  • Management of the Policy and Procedure Revision cycle
  • Evaluating the need for changes in policy or procedure
  • Revisions with minimum disruptions inclusive of acceptance
  • Impact of effective implementation of electronic policies and procedures
  • Case Studies of Policies and Procedures
  • Action Plan for Sustainability – DDIE and Policy Content Checklist
Module 2: Effective Time, Task & Work Planning
Day Six: Getting Organised with Your Time, Tasks and Office Systems
  • Assess your productivity and identify areas for improvement
  • Activity logs, effective to-do lists and action programs
  • Managing your workflow, files, emails and office effectively
  • Prioritising events using the urgent/important matrix
  • Using leverage to get a greater return from your effort
Day Seven: Achieving Results through Planning, Prioritizing and Delegation
  • Multiple applications for Mind mapping, and creating your first one
  • Utilising Gantt charts for sequencing events in project work
  • Effective scheduling – planning to make the best use of your time
  • Goal setting and meeting multiple deadlines
  • Assessing your delegating skills and improving effectiveness
Day Eight: Overcoming Challenges in Time, Task, Work Planning
  • Managing interruptions and minimizing distractions
  • Dealing with late, disorganized or difficult people
  • Managing conflicting priorities and last-minute changes
  • Understand procrastination and develop strategies to overcome it
  • Running productive team meetings and making group decisions
Day Nine: Achieving Results through Collaboration
  • Leading teams and improving their effectiveness
  • Develop vital, effective communication skills
  • Applying Emotional Intelligence to improve relationships
  • The art of concise clear conversations
  • Listening and giving feedback
Day Ten: Successful Self-Management
  • How to energise and motivate yourself
  • Managing your stress and achieving work-life balance
  • Improving your concentration and focus
  • Increasing self-discipline, breaking bad habits and negative behaviours
  • The effective habits of a good time task manager

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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