An Intensive 5-day Training Course
Masterclass for
Executive Secretaries and PA’s
Competent, Calm and Creative Executive Support
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 17-21 Nov 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 06-10 Apr 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 27-31 Jul 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 16-20 Nov 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| Date | Venue | Fee | |
|---|---|---|---|
| 23-27 Mar 2026 | Online | $3,950 | RESERVE A SEAT |
| 08-12 Jun 2026 | Online | $3,950 | RESERVE A SEAT |
| 19-23 Oct 2026 | Online | $3,950 | RESERVE A SEAT |
Training Course Overview
**Today's Executive Secretaries and Personal Assistants: Essential Skills for High-Level Support**
In today’s fast-paced business environment, Executive Secretaries and Personal Assistants are expected to perform at the highest level and are regarded as key members of the Executive Team. To meet these expectations, they must exhibit confidence, master office and time management skills, and excel in communication.
This Masterclass for Executive Secretaries and PA’s training course is designed to help delegates develop the competencies and confidence needed to effectively support top-level Executive teams. Through this course, you will enhance your skills to become a highly competent and reliable partner in executive support.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Demonstrate a “can do” attitude
- Stand out from the crowd in becoming skilled communicators
- Use time management techniques to be proactive and manage priorities effectively
- Understand what works in managing peers, subordinates and superiors
- Effectively handle the challenges of working in busy and challenging environments
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Executive Secretaries
- Personal Assistants
- Newly appointed Managers
- Administrators
- Office Managers
The Course Outline
- Orientation, Introductions and scene setting
- The skill set of a world class EA/PA
- Identifying and understanding Leadership Styles
- Recognising more effective ways to support your manager
- Developing a personal brand
- Understand how to develop and expand your role
- Building Your Confidence
- Developing assertiveness without causing offence
- Understanding and working with different Communication styles
- How to influence through non-verbal communication
- Effective Listening and Questioning
- Expanding your influence and effectiveness
- Understanding and working with different working styles
- Understanding Team dynamics
- The fundaments of making an impact
- Delegation, feedback and building a motivated team
- Problem Solving and making the best decisions
- Using Coaching and Mentoring to inspire and motivate
- Understanding the basics of performance management
- Running effective meetings
- Effective Time Management
- When things go wrong – how to resolve conflict
- Refining your Influencing skills
- Expanding your toolbox of management skills
- Gain and understanding of the main causes of stress
- Develop the tools to make stress manageable
- Refining confidence and belief in oneself
- Developing emotional intelligence and resilience at work
- Appraisals and how to prepare for them
- Making a memorable presentation
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
In Association With
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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