The Art of Building Lasting Rapport

Clear and effective communication is essential for any organization aiming to be a market leader. It plays a key role in building highly efficient teams and fostering productive collaboration. Establishing strong rapport helps individuals create trust, openness, and meaningful connections. In a world where technology like email, SMS, and WhatsApp dominates, face-to-face communication is on the decline, despite evidence showing that such interactions are more effective for future business success.

This engaging Anderson online training course delves into proven management processes, procedures, and methodologies employed by top-tier companies to develop productive and cohesive teams. The course offers skills for creating strong working relationships across all organizational levels. Participants will explore advanced behavioral techniques, along with communication and leadership styles, to enhance their effectiveness.

By attending this Anderson online training course, delegates will be able to:

• Utilise effective and efficient communication and influencing skills to ensure targets and tasks are fulfilled on time
• Gain commitment and support from colleagues using innovative engagement and motivation tools
• Massively improve your leadership skills
• Understand how to encourage and develop your staff
• Gain a working knowledge of behavioural leadership techniques to enable you to build lasting and meaningful rapport with internal and external customers alike

This Anderson online training course is suitable for a wide range of professionals but will greatly benefit:

• Individuals who need to persuade others in an ethical manner
• Individuals are being developed for promotion
• Individuals who wish to improve their rapport building skills
• Individuals designated as having leadership potential
• Individuals who’s KPIs rely strongly on communication skills
• Individuals who need to disseminate newly learned skills, or key information to others
• Individuals within a training role for their organisation

Amongst a wide range of valuable topics, the following areas will be prioritised:

• The art of building lasting rapport
• Creating a climate of trust within the workplace
• Crystal clear communication through enhanced listening and questioning techniques
• The ability to create a positive first impression every time
• How to read international body language
• Key concepts of NLP and Emotional Intelligence
• The skills to create a positive work environment where teams and individuals are motivated and committed to achieve well-formed outcomes
• How to communicate with small, or large audiences
• Understand the key drivers to progress with enthusiasm and assurance
• Notice your unconscious messages and following your intuitions

Anderson e-Certificate of Completion will be provided to delegates who attend and complete the course