The Balanced Scorecard

An Intensive 5-day Training Course

The Balanced Scorecard

Turning Strategy into Measurable Performance and Continuous Improvement

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
01-05 Jun 2026London - UK$5,950RESERVE A SEAT
05-09 Oct 2026Dubai - UAE$5,950RESERVE A SEAT
18-22 Jan 2027London - UK$5,950RESERVE A SEAT
31 May-04 Jun 2027London - UK$5,950RESERVE A SEAT
04-08 Oct 2027Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

The Balanced Scorecard Training Course focuses on translating strategic intent into measurable, actionable, and continuously monitored results. In a fast-changing business environment, organisations must adapt to emerging trends, manage risk proactively, and convert strategy into performance-driven outcomes. This training course addresses the common challenge of turning strategic plans into operational reality by applying a balanced and integrated performance management approach.

The Balanced Scorecard framework enables organisations to align people, processes, stakeholders, and performance metrics into a single coherent system. Through this The Balanced Scorecard Training Course, participants gain practical insight into designing, implementing, and refining scorecards that track strategic progress in real time. The course emphasises setting meaningful KPIs, engaging teams, and using performance data to inform decision-making. By strengthening strategic alignment and measurement discipline, participants are better equipped to improve customer satisfaction, support financial sustainability, and drive long-term organisational success.

Training Course Objectives

Balanced Scorecard capability is developed throughout this training course to support effective strategy execution, performance monitoring, and organisational alignment. Participants build confidence in applying structured measurement tools to translate strategy into measurable improvement.

By the end of this course, participants will be able to:

  • Build a Balanced Scorecard from the ground up
  • Translate strategic objectives into measurable and monitored outcomes
  • Engage and empower employees to support strategy delivery
  • Place customer service at the core of operational decision-making
  • Adjust and refine strategy in response to a changing environment
  • Overcome practical challenges associated with Balanced Scorecard implementation

Designed for

The Balanced Scorecard Training Course is designed for professionals involved in strategy development, performance management, and organisational improvement. This course supports individuals responsible for aligning objectives, metrics, and initiatives across business functions.

This training course is particularly suitable for:

  • Senior executives and business leaders responsible for strategic direction
  • Department heads and managers accountable for performance delivery
  • Professionals designing or implementing a Balanced Scorecard
  • Specialists involved in KPI development, measurement, and reporting
  • Finance professionals and business analysts supporting decision-making
  • Strategic planning and performance management teams

Learning Methods

Balanced Scorecard learning is delivered through an interactive and structured training approach designed to maximise understanding and practical application. The Balanced Scorecard Training Course uses proven adult learning techniques to support comprehension, retention, and real-world relevance.

Participants engage in role-play exercises, facilitated group discussions, video-based learning, and practical case studies that reflect real organisational challenges. Visual presentations support concept clarity, while workshops encourage hands-on application of tools and techniques. Collaborative activities enable participants to share experiences, analyse performance scenarios, and develop practical solutions. This blended learning approach ensures participants gain both conceptual knowledge and applied skills that can be confidently used to implement, monitor, and improve Balanced Scorecard performance systems.

The Course Outline

Day One: Balanced Scorecard Essentials
  • Balanced Scorecard (BSC) Fundamentals
  • Aligning Strategy with BSC
  • Key Financial & Non-Financial Metrics
  • Setting Strategic Goals
  • Modern Trends in Performance Measurement
Day Two: Designing the Balanced Scorecard
  • Identifying Relevant KPIs
  • Vision, Mission & Strategy Integration
  • Stakeholder & Sustainability Perspectives
  • Creating Strategic Initiatives
  • Practical Workshop: Building Your BSC
Day Three: Implementing the Balanced Scorecard
  • Effective Communication of BSC
  • Data Collection and Analysis
  • Integrating BSC with Risk Management
  • Monitoring, Reporting & Feedback
  • Overcoming Implementation Challenges
Day Four: Advanced Analytical Tools for BSC
  • Introduction to Advanced BSC Tools
  • Applying DEMATEL & ANP Techniques
  • Analytical Methods for Strategic Decisions
  • Risk Assessment within BSC Framework
  • Interactive Analytical Tools Workshop
Day Five: Practical Techniques for BSC Success
  • Conducting Effective BSC Review Sessions
  • Implementing Real-Time Performance Dashboards
  • Benchmarking & Gap Analysis Techniques
  • Facilitating Strategy-Focused Workshops
  • Developing a Continuous Improvement Action Plan

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
Course Enquiry

    Do you want this training to be held on your premises?
    Learn more about our In-house solutions
    FREQUENTLY ASKED QUESTIONS

    Learn More About
    this course

    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
    Enhance Your Skills

    RELATED COURSES

    STAY UP TO DATE

    SIGN UP FOR OUR NEWSLETTER

    Anderson
    Chat with an assistant

    Florence
    Hello there
    how can I assist you?
    1:40
    ×