Understanding Business Processes

Your business has its own structures, hierarchies, and a unique, often elusive, 'culture.' While you might be able to outline the structure, explain the hierarchies, and grasp aspects of the culture, understanding business processes is crucial for optimizing performance and managing change effectively.

This Understanding Business Processes training course offers insights into the business process perspective and how to leverage it to enhance productivity, profitability, and employee satisfaction. It provides a fresh approach to understanding what drives your business. Through an intensive 'model company' case study, the course demonstrates how to apply the Business Process paradigm by analyzing both 'hard' operational and 'soft' cultural factors. This enables you to implement profitable changes within your organization.

By attending this Anderson training course, delegates will be able to:

• Understand the distinctive business process perspective and “toolkit”
• Analyze their businesses from a process perspective
• Diagnose problems and identify improvement opportunities
• Take a strategic “value-chain analysis” view of their business and
• Improve its aglity and change-readiness

This Anderson training course is suitable for a wide range of professionals who want to understand and improve their business’ processes to deliver better results. For example:

• Headquarters staff in complex organizations across all business sectors and public administration
• Senior leaders in Marketing, Finance, Operations and HR functions
• Senior Programme and Project Management staff
• Small and Medium Enterprise (SME) leaders aiming to grow their businesses
• Junior managers seeking to develop a coherent view of business organization and improvement and acquire a toolkit of lasting value