Certified Administration
and Office Management Professional

Effectively managing an office requires adept self-management skills, followed by the ability to manage time, tasks, and personnel to achieve optimal success. This Certified Administration and Office Management Professional online training course is designed to boost your motivation and confidence by imparting principles and best practices of successful office management. You'll learn to prioritize, plan, and troubleshoot, not just to meet deadlines, but to continuously enhance productivity. Additionally, you'll develop enhanced communication skills for interactions in public, meetings, and with staff at all levels, including handling challenging behaviors. Finally, you'll acquire self-management techniques to cope with stress, maintain a positive attitude, and find fulfillment in your role each day, regardless of challenges.

By attending this Anderson online training course, delegates will be able to:

• Organise and prioritise your workload to cope with multiple tasks and deadlines
• Think like a manager – planning, making decisions and solving problems
• Manage your thoughts and feelings to improve self-discipline, self-confidence and self-empowerment
• Communicate effectively and assertively at all levels and in all situations
• Manage paperwork, diaries, meetings, presentations, and phones more effectively