Essentials of Emotional Intelligence
to Improve Decision Making

Do you want to learn the secrets of excellent communication? Understand how and why great decision making is a key attribute in the workplace today? A successful business is made up of great people and emotional intelligence is the key to understanding and relating to people more effectively. This popular Anderson training course offers delegates opportunities to try out new practices and techniques to evaluate and enhance their emotional intelligence

By attending this Anderson training course, delegates will be able to:

• Analyse their current emotional intelligence levels and identify areas needing improvement
• Use all 5 elements of emotional intelligence successfully
• Gain clarity around decision making criteria and processes
• Appreciate the impact of their decisions on others
• Plan and prepare their communication more effectively
• Use the right method of communication for the appropriate person and purpose

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

• Professionals who aspire to evaluate and develop their emotional intelligence
• Current leaders who seek to refresh their emotional intelligence and decision-making skills
• High Potential employees being fast tracked for leadership

Amongst a wide range of valuable topics, the following will be prioritised:

• Understand what emotional intelligence is and why it is so important in business today
• Evaluate your own levels of emotional intelligence
• Compare emotional intelligence with other forms of intelligence
• Identify 5 elements of emotional intelligence
• Applying the principles of emotional intelligence in work-related scenarios
• Discover how emotional intelligence can aid decision making
• Use a process to plan decision making
• Follow a structure for making effective decisions
• Relate to and communicate with different people in different ways using EI
• Action plans