Essentials of Emotional Intelligence to Improve Decision Making

An Intensive 5-day Training Course

Essentials of Emotional Intelligence
to Improve Decision Making

The Theory and Practice of Human Behaviour

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
24-28 Nov 2025London - UK$5,950RESERVE A SEAT
04-08 May 2026Dubai - UAE$5,950RESERVE A SEAT
06-10 Jul 2026London - UK$5,950RESERVE A SEAT
14-18 Sep 2026Dubai - UAE$5,950RESERVE A SEAT
23-27 Nov 2026London - UK$5,950RESERVE A SEAT

Training Course Overview

Are you eager to uncover the principles of exceptional communication and grasp the significance of effective decision-making in today's workplace?

In any successful business, exceptional people are the cornerstone, and emotional intelligence is pivotal for understanding and connecting with others more effectively. This Essentials of Emotional Intelligence to Improve Decision Making training course provides delegates with practical opportunities to explore and refine new methods and techniques aimed at assessing and improving their emotional intelligence.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Analyse their current emotional intelligence levels and identify areas needing improvement
  • Use all 5 elements of emotional intelligence successfully
  • Gain clarity around decision making criteria and processes
  • Appreciate the impact of their decisions on others
  • Plan and prepare their communication more effectively
  • Use the right method of communication for the appropriate person and purpose

Designed for

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who aspire to evaluate and develop their emotional intelligence
  • Current leaders who seek to refresh their emotional intelligence and decision-making skills
  • High Potential employees being fast tracked for leadership

The Course Outline

Day One: Emotional Intelligence – Knowing yourself
  • Defining emotional intelligence and its benefits
  • Identifying the 5 elements of emotional intelligence
  • Evaluate your own levels of emotional intelligence
  • Using the 3 aspects of self-awareness in daily life
  • Understanding your own and others temperament styles
  • Self-regulation – developing self-discipline with insights from neuro-biology
  • The 3 functions of consciousness – how to resolve inner conflicts
Day Two: Emotional Intelligence at Work
  • Motivating yourself and others
  • What does an emotionally intelligent workplace look like?
  • Developing social skills and empathy
  • What is ego and how does it affect our relationships?
  • Applying the principles of emotional intelligence in work-related scenarios
  • How emotions and feelings differ and why it matters more than anything
  • How to remain calm and effective in the face of changes and challenges
Day Three: The Emotionally Intelligent Communicator
  • The 4 different styles of communication
  • How to manage insecurity and irritation before it affects our interactions
  • How to be more assertive with anyone – even narcissists!
  • How to find win-win solutions in conflict situations
  • How to give and receive feedback – negative and positive
  • Demonstrating confidence and credibility through body language
Day Four: Emotional Intelligence and Decision Making
  • How your temperament influences your decision making
  • What is cognitive bias and how to overcome it
  • Intuitive and rational decision making – when to use which
  • Vroom-Yetton Decision Making Model – helping you decide how to decide
  • Rational and Intuitive decision-making techniques and models
  • Making group decisions
Day Five: – Self and Time Mastery
  • How our emotions and temperament affect our ability to manage time
  • Creating a programme to achieve work goals and maintain personal balance
  • Flow Theory – how to achieve peak states at work
  • Reducing mental, emotional, and physical stress
  • Creating a workplace that nurtures well-being
  • Where to next? Developing a plan for continuous learning

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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