Course Schedules

Classroom 4 Sessions
Online / Live
Live

No dates scheduled

Training Course Overview

HR Skills for HR Administrators Training Course is designed to strengthen the knowledge, confidence, and practical capability of HR professionals at the administrative level. In today’s evolving business environment, HR administration plays a vital role in supporting strategic HR initiatives, maintaining compliance, and ensuring operational efficiency.

This HR Administration course provides delegates with a comprehensive understanding of the HR function, its relationship with other departments, and its contribution to organisational success. Participants will explore modern HR practices, employee relations processes, recruitment and selection activities, learning and development support, and performance management systems.

By redefining HR administration as a strategic support function rather than a purely transactional role, this training course equips participants to enhance policy implementation, improve internal processes, and contribute effectively to a high-performance culture aligned with organisational goals.

Training Course Objectives

HR Skills for HR Administrators equips participants with the essential knowledge and practical skills required to support and strengthen the HR function. This HR Administration training course enables delegates to align HR policies and practices with organisational strategy and operational needs.

By attending this training course, delegates will be able to:

  • Explain the role and purpose of the HR function and its relationship with wider organisational objectives
  • Develop and apply HR policies that support strategic aims and operational effectiveness
  • Adapt HR practices to reflect regional context while incorporating relevant international approaches
  • Support the development of a high-performance culture through effective HR administration
  • Contribute to consistent and compliant HR processes across core HR activities

Designed for

HR Skills for HR Administrators Training Course is suitable for individuals seeking to build a strong foundation in HR administration and understand the broader HR function. It is particularly valuable for those at the early stages of their HR career or transitioning into HR roles.

This training course is appropriate for:

  • HR Assistants and HR Administrators
  • Individuals new to HR or exploring HR specialisations
  • Employees interested in moving into the HR profession
  • Line Managers and Team Leaders requiring understanding of HR processes
  • Administrative professionals supporting HR operations

Learning Methods

This HR Administration course uses interactive and practical learning approaches to ensure delegates gain applied knowledge across key HR functions. Structured presentations introduce current HR trends, policy development principles, and the evolving strategic role of HR.

Participants will engage in group discussions and case-based activities covering employee relations, recruitment and selection, performance management, and reward systems. Practical exercises focus on writing and implementing HR policies, understanding labour market dynamics, and supporting internal communications and employee engagement initiatives.

The course also incorporates collaborative learning around learning and development, succession planning, and competency frameworks. Realistic workplace scenarios help participants understand how HR administration contributes to compliance, consistency, and organisational performance. Personal reflection and action planning ensure delegates leave with clear strategies to enhance their HR effectiveness.

Course Content

Day 1

HR in Context – Policies

  • Where is HR going?
  • The Context for HR
  • HR on the global stage
  • Nationalisation – public versus private organisation
  • Overview of HR’s role & relationship with other functions
  • The importance of policies - writing & using them
Day 2

Employee Relations - Employee Involvement

  • Employee Relations
  • Internal Communications
  • Consultation & Suggestion Schemes
  • Employee Attitude Surveys
  • Employee Assistance Programmes
  • Union Recognition
Day 3

Recruitment & Selection

  • Understanding external labour market & demographics
  • Recruitment & Selection
  • Employer of Choice
  • Social Media, Websites and Recruitment
  • Handling Redundancy
  • Retention & Exit Interviews
Day 4

Learning & Development

  • Importance of Learning & Development
  • Leadership & Management Development
  • Talent Management
  • Coaching & Mentoring
  • International Assignments
  • Succession Planning
Day 5

Performance Management & Reward

  • Performance Management & Appraisals
  • Competency Frameworks
  • Financial Reward & Salary Scales
  • Job Evaluation
  • Bonuses, Incentives & Overtime

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the course
  • The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion

Accreditation

HRCI Pre-Approved Programmes
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
FREQUENTLY ASKED QUESTIONS

Learn more about this course

You will learn how to support the HR function with greater knowledge, confidence and operational effectiveness. The HR Skills for HR Administrators Training Course covers HR’s organisational role, policy development, employee relations, recruitment and selection, learning and development, performance management and reward systems. It also explains how consistent and compliant HR administration can contribute to wider organisational objectives.
It presents HR administration as a strategic support function rather than a purely transactional role. Participants learn how effective administration strengthens policy implementation, compliance, internal processes and operational efficiency. This broader perspective helps HR Administrators contribute more effectively to organisational goals and a high-performance culture.
The course covers employee relations, recruitment and selection, performance management, reward systems, learning and development, and succession planning. It also addresses competency frameworks, internal communications and employee engagement. Together, these topics provide a comprehensive view of the processes supported by HR administration.
The course explains how effective HR administration supports a high-performance culture aligned with organisational goals. Participants develop their understanding of performance management, employee engagement, learning and development, succession planning and competency frameworks. These areas help HR Administrators support workforce capability, consistent expectations and stronger organisational performance.
HR administration skills are increasingly important because organisations need consistent, compliant and efficient people processes that support strategic priorities. The course connects administrative responsibilities with current HR trends, organisational objectives and relationships with other departments. It helps participants understand how modern HR administration can support employee engagement, operational effectiveness and organisational success.
This course is suitable for people building a foundation in HR administration or seeking to understand the broader HR function. It is particularly relevant to HR Assistants, HR Administrators, people new to HR, employees moving into the profession and administrative professionals supporting HR operations. Line Managers and Team Leaders who need a clearer understanding of HR processes can also benefit.
The course builds the knowledge needed to develop and apply HR policies that support strategic aims and operational requirements. It addresses policy development principles and the importance of consistent implementation across the organisation. Participants also gain a clearer understanding of how well-aligned policies can improve compliance and organisational effectiveness.
Yes, the course helps participants adapt HR practices to reflect regional context while incorporating relevant international approaches. This supports informed policy and process decisions without losing sight of local organisational needs. The focus is on maintaining relevance, consistency and effectiveness across HR activities.
Participants can strengthen their ability to support compliant processes, implement policies and improve internal HR operations. The course also builds confidence in contributing to recruitment, employee relations, performance management and staff development activities. These capabilities enable more consistent HR support across departments and help align day-to-day administration with strategic needs.
If you would like further information about this training course, our team is available to provide professional guidance and support. For guidance on registering to this course or for in-house options, contact our team: Tel: +971 4 273 3503 WhatsApp: +971 4 273 3503 Email: [email protected] In-house training: https://anderson.ae/inhouse-training-courses
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