Day One: HR in Context – Policies
- Where is HR going?
- The Context for HR
- HR on the global stage
- Nationalisation – public versus private organisation
- Overview of HR’s role & relationship with other functions
- The importance of policies - writing & using them
Day Two: Employee Relations - Employee Involvement
- Employee Relations
- Internal Communications
- Consultation & Suggestion Schemes
- Employee Attitude Surveys
- Employee Assistance Programmes
- Union Recognition
Day Three: Recruitment & Selection
- Understanding external labour market & demographics
- Recruitment & Selection
- Employer of Choice
- Social Media, Websites and Recruitment
- Handling Redundancy
- Retention & Exit Interviews
Day Four: Learning & Development
- Importance of Learning & Development
- Leadership & Management Development
- Talent Management
- Coaching & Mentoring
- International Assignments
- Succession Planning
Day Five: Performance Management & Reward
- Performance Management & Appraisals
- Competency Frameworks
- Financial Reward & Salary Scales
- Job Evaluation
- Bonuses, Incentives & Overtime