HR Skills for
HR Administrators

HR is one of the most critical and strategic functions in the organisation so practitioners need to be up-to-date with the latest thinking and approaches.  Professional administrators are essential to secure the successful delivery of strategic HR activities and ensure compliance. This Anderson training course will provide delegates with the skills and knowledge to make a valuable contribution to the success and continued effectiveness of the HR function and understand how the role has changed.  Key HR activities will be explored to equip delegates with broad ranging understanding.  

By attending this Anderson training course, delegates will be able to:

• Explain the role and purpose of the HR/Personnel function and develop HR policies which meet the strategic aims of their organisation and apply HR practices which fit the needs of their organisation
• Develop a set of HR policies that will reflect the context of the Middle East but also adapt the relevant practices currently in place in the Western world to develop a high-performance culture

This Anderson training course is suitable for:

• Anyone new to HR or at an early point in their career and considering which speciality to move into
• HR Assistants and HR Administrators
• Employees who are interested in moving into HR
• Line managers and team leaders who need an understanding of the key processes involved.

• Where is HR going?
• The Context for HR
• HR on the global stage
• Nationalisation – public versus private organisation
• Overview of HR’s role & relationship with other functions 
• The importance of policies  - writing & using them

• Employee Relations
• Internal Communications
• Consultation & Suggestion Schemes
• Employee Attitude Surveys
• Employee Assistance Programmes
• Union Recognition

• Understanding external labour market & demographics
• Recruitment & Selection
• Employer of Choice
• Social Media, Websites and Recruitment
• Handling Redundancy
• Retention & Exit Interviews

• Importance of Learning & Development
• Leadership & Management Development
• Talent Management
• Coaching & Mentoring
• International Assignments
• Succession Planning

• Performance Management & Appraisals
• Competency Frameworks
• Financial Reward & Salary Scales
• Job Evaluation
• Bonuses, Incentives & Overtime

• Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
• The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion