Operational Excellence in the Process Industry

An Intensive 5-day Training Course

Operational Excellence in the Process Industry

Excellence and Learning from Disasters – Applications of techniques in Real Case Studies

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
23-27 Feb 2026Dubai - UAE$5,950RESERVE A SEAT
06-10 Apr 2026London - UK$5,950RESERVE A SEAT
29 Jun-03 Jul 2026London - UK$5,950RESERVE A SEAT
26-30 Oct 2026Dubai - UAE$5,950RESERVE A SEAT
Online sessions
DateVenueFee
12-16 Jan 2026Online$3,950RESERVE A SEAT
11-15 May 2026Online$3,950RESERVE A SEAT
10-14 Aug 2026Online$3,950RESERVE A SEAT

Training Course Overview

This Operational Excellence in the Process Industry training course focuses on the best practices from High Reliability Organizations (HROs) in both excellence and safety. HROs are industries such as oil and gas, process, nuclear, and aviation, known for maintaining high reliability despite operating in hazardous environments. The training course demonstrates how organizations can learn from failures, near misses, and other industries. Topics covered include safety, risk management, reliability, and quality management. It will explore best practices at both strategic and operational levels, as well as in key areas like management skills, reliability, decision analysis, benchmarking, and information systems. The course is designed to be highly interactive and hands-on, with a focus on applying theory to real-world scenarios.

This training course will feature:

  • Understanding of safety, risk and continuity of operations
  • Development of people management skills
  • Mastering techniques that can enhance plant reliability
  • How to conduct benchmarking and quality systems auditing
  • Applying decision analysis approaches

Training Course Objectives

By the end of this training course, participants will be able to:

  • Explain the benefits of acquiring best practices from HROs
  • Show how activities play a part in helping their organization perform at a higher level
  • Determine methods for generating and implementing effective performance metrics
  • Use a process improvement methodology back at work
  • Analyze critically the methodologies employed in the organization & implement improvements

Designed for

This Operational Excellence in the Process Industry training course is highly recommended for all Operations, Maintenance, Reliability, Engineering and Technical Support staff. Also, this training course is applicable to any person actively involved or contemplating safety, performance measurement, improvement and/or quality and reliability related activities.

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Operations Professionals
  • Process Professionals
  • Reliability & Maintenance Professionals
  • Safety Professionals
  • Other professionals involved in process improvement

Learning Methods

This training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes tutor facilitation, direct input, delegate discussions, case studies, reviews, interactive exercises and video.

The Course Outline

Day One: Safety Systems and Risk Management
  • Safety first
  • Learning from failures
  • Analyzing near misses, incidents & accidents
  • Taxonomy of theories
  • Risk assessment, Choice of case studies
  • Types of recommendations
Day Two: Continuity of Operations – Plant Systems Reliability
  • Coping with risks
  • Defining reliability and resilience
  • Reliability Centered Maintenance (RCM) techniques
  • Fault Tree Analysis (FTA)
  • Reliability Blok Diagram (RBD)
  • Practical examples and case studies
Day Three: Case Studies from High Reliability Organizations (HROs)
  • Case from Aviation industry
  • Case from Process industry
  • Case from Oil and Gas industry
  • Case from Nuclear industry
  • Group work and group presentations
Day Four: The Concept of Generic Lessons & Benchmarking
  • Attributes of the generic lessons
  • Best practice of learning from failures from different industries
  • Best practice can be learned from worst practice
  • The ten generic lessons and the three underpinning factors
  • What is benchmarking? History of benchmarking
  • Different methods of benchmarking and how they relate to each other
Day Five: A Model of Learning and Unlearning Excellence
  • Adaptive organizational learning
  • Routine dynamics
  • The Decision-Making Grid (DMG) model
  • A framework for analyzing near-misses and failures
  • High severity with low frequency versus high severity with high frequency

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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