Course Schedules

Classroom 4 Sessions
Online / Live
Live

Training Course Overview

Operational Excellence in the Process Industry Training Course provides a structured approach for oil, gas, and process industry professionals to transform lessons from incidents into sustainable operational improvements. In high-hazard environments, learning from failures and near misses is essential to strengthen safety, reliability, and performance.

This training course focuses on analysing real case studies from offshore platforms, refineries, petrochemical plants, pipelines, and gas processing facilities. Participants will examine root causes, barrier failures, and human and organisational factors that contribute to incidents.

These insights are translated into practical actions, including improved procedures, meaningful KPIs, and stronger leadership behaviours that reinforce operational discipline. The course emphasizes building a proactive learning culture that prevents recurrence of incidents.

By the end of this Operational Excellence Training Course, participants will gain actionable strategies to enhance safety performance, improve reliability, and drive continuous improvement across oil and gas operations.

Training Course Objectives

Operational Excellence in Oil and Gas Training Course equips participants with practical tools and techniques to strengthen safety, reliability, and operational performance through structured learning and analysis.

Participants will be able to:

  • Understand core operational excellence principles within oil and gas environments
  • Analyse major incidents and near misses to extract actionable lessons learned
  • Apply risk management, reliability, and barrier management techniques effectively
  • Design and implement KPIs and dashboards to improve operational performance
  • Develop action plans to enhance safety culture and organisational learning systems
  • Strengthen operational discipline through improved procedures and leadership practices

Designed for

Process Industry Operational Excellence Training Course is designed for professionals working across oil, gas, and related industries who are responsible for maintaining safe, reliable, and efficient operations. It supports those aiming to apply lessons learned to improve performance at both site and organisational levels.

This training course is particularly suitable for:

  • Operations and Production Managers, Supervisors, and Engineers
  • HSE, Process Safety, and Risk Management professionals
  • Maintenance, Reliability, and Asset Integrity Engineers
  • Quality, Continuous Improvement, and Operational Excellence specialists
  • Technical, audit, and incident investigation team members in process facilities

Learning Methods

Operational Excellence and Process Safety Training Course uses a highly interactive and practical approach to ensure effective learning and real-world application. The course combines expert instruction with collaborative and scenario-based learning techniques.

Participants will engage in structured case study analysis drawn from offshore platforms, refineries, gas plants, and pipeline operations. Tools such as root cause analysis, barrier models, and risk assessment matrices are applied to understand incident causation and prevention.

Group exercises, simulations, and role-based scenarios replicate real operational challenges, allowing participants to practice decision-making in complex environments. Workshops focus on developing KPIs, dashboards, and site-specific improvement plans tailored to participants’ operational contexts.

This approach ensures participants gain practical skills to strengthen safety culture, improve reliability, and implement operational excellence initiatives effectively.

Course Content

Day 1

Day One: Operational Excellence and Process Safety in Oil & Gas

  • Operational excellence concepts in oil and gas context
  • Integrating HSE, risk, reliability, and quality in hydrocarbon operations
  • High Reliability Organisations and learning from oil and gas failures
  • Process safety management systems and barrier thinking in oil and gas
  • Human and organisational factors in oil and gas incidents
  • Case study: offshore platform incident – mapping lessons
Day 2

Day Two: Continuity of Operations and Asset Reliability in Oil & Gas

  • Asset management, maintenance strategies, and uptime for oil and gas assets
  • Reliability tools (RCM, FMEA, criticality) for pipelines and process units
  • Alarm management, SIS, and layers of protection in refineries and gas plants
  • Operational discipline and managing abnormal situations in control rooms
  • KPIs for reliability, OEE, and defect elimination in oil and gas
  • Case study: refinery reliability breakdown and recovery lessons
Day 3

Day Three: Major Oil & Gas Incident Case Studies

  • Piper Alpha and offshore catastrophes – barriers, escalation, evacuation
  • BP Texas City – process safety vs. personal safety learning
  • Deepwater Horizon – contractor interfaces and well integrity failures
  • Gas plant And pipeline explosions – escalation and emergency response
  • Group work: cross-asset generic lessons for oil and gas
  • Translating case insights into improved local standards and practices
Day 4

Day Four: Measuring, Benchmarking, and Improving Oil & Gas Performance

  • Designing meaningful safety and operational excellence KPIs for oil and gas
  • Benchmarking against best-in-class oil and gas performers
  • Using incident, near-miss, and process safety event data effectively
  • Root cause analysis and corrective action effectiveness in oil and gas
  • Visual management, dashboards, and decision support for production and HSE
  • Workshop: develop an operational excellence scorecard for your asset
Day 5

Day Five: Culture, Leadership, and Action Planning in Oil & Gas

  • Leadership behaviours for safety and operational excellence in oil and gas 
  • Just culture, reporting culture, and psychological safety offshore and onshore 
  • Learning, unlearning, and relearning in complex oil and gas operations
  • Embedding continuous improvement and change management in oil and gas companies 
  • Group presentations: site-specific improvement roadmaps for oil and gas facilities
  • Personal action plans and course reflection synthesis 

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Operational Excellence in the Process Industry training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Operational Excellence in the Process Industry training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Operational Excellence in the Process Industry training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Operational Excellence in the Process Industry training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Operational Excellence in the Process Industry training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Operational Excellence in the Process Industry training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Operational Excellence in the Process Industry training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Operational Excellence in the Process Industry training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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