Course Schedules

Classroom 7 Sessions
Online / Live
Live

No dates scheduled

Training Course Overview

Operational Excellence in Project Management During and After Crisis is increasingly vital as organizations navigate uncertainty, rapid change, and evolving stakeholder expectations. In environments shaped by war, pandemics, and economic disruption, project teams must maintain stability while adapting quickly to new priorities. This Operational Excellence in Project Management training course equips participants with the mindset, tools, and structured processes required to deliver consistent value in volatile conditions.

The course strengthens alignment between project decisions and the organization’s Vision, Mission, and Strategy. Participants learn how to anchor planning, scheduling, risk management, and baselining in strategic direction while adjusting methods to support resilience and agility. Emphasis is placed on maintaining realistic forecasts, managing distributed teams, and sustaining stakeholder engagement during challenging periods.

Through practical frameworks and real-world insights, this Excellence in Project Management During and After Crisis training course empowers professionals to lead confidently, respond effectively to disruption, and ensure projects remain safe, efficient, and strategically aligned.

Training Course Objectives

The objectives of this Excellence in Project Management During and After Crisis training course focus on strengthening strategic thinking, planning discipline, and leadership capability in complex environments. Participants gain the skills needed to deliver successful outcomes during and after crisis situations.

By the end of this Excellence in Project Management During and After Crisis training course, participants will be able to:

  • Understand how projects originate, are selected, and initiated within a strategic framework.
  • Apply advanced planning processes, tools, and risk-focused techniques for effective execution.
  • Influence teams and stakeholders to gain commitments and drive project success.
  • Analyze team dynamics and adopt leadership strategies that enhance productivity in all work settings.
  • Use negotiation techniques to resolve conflict and sustain project momentum.
  • Communicate project performance, risks, and achievements clearly and confidently.

Designed for

This Excellence in Project Management During and After Crisis training course is designed for professionals responsible for leading, managing, or supporting projects in dynamic and demanding conditions. It is ideal for individuals who must ensure clarity, resilience, and operational performance when disruptions occur.

This training course will greatly benefit:

  • Project Managers and Project Team Leaders
  • Technical Leads and Workstream Managers
  • PMO Directors, Analysts, and Coordinators
  • Project Sponsors, Owners, and Steering Committee Members
  • Functional Managers involved in project delivery and oversight

Learning Methods

This Excellence in Project Management During and After Crisis training course uses a blended learning approach to ensure strong comprehension and practical application. The methods combine interactive instruction with hands-on activities that mirror real project challenges during and after crisis conditions.

Participants engage with diagnostic tools, case studies, role‑playing exercises, and collaborative group work to reinforce each concept. These approaches help delegates apply techniques directly to their own project environments and develop a personalized action plan for long-term improvement.

Learning approaches include:

  • Practical case studies and real-world project scenarios
  • Self-assessment tools to evaluate leadership and project behaviours
  • Group discussions, team exercises, and knowledge-sharing activities
  • Role-play sessions to practice negotiation, communication, and conflict management
  • Guided reflection and personalized development planning

Course Content

Day 1

Day One: Understanding the Starting Point

  • Organisation Vision, Mission & Strategy
  • What is a crisis? What is a project? What is project management?
  • Project roles and stakeholders
  • How are projects selected?
  • Project start up: Initiation and understanding the project mission
Day 2

Day Two: The Project Manager’s Role, Responsibilities and Team

  • Selection of the Project Manager
  • Project team building and empowerment
  • Delegating with confidence
  • Safe communication with the project team
  • Safe project team leadership
  • Conflict handling
Day 3

Day Three: Project Planning and Scheduling

  • What is project planning?
  • What work has to be done?
  • In what order will the work be done?
  • How long will work take?
  • Who do we want to undertake the work, including acceleration techniques?
  • What tools can we use to communicate our plans?
Day 4

Day Four: Risk Management and Baselining

  • How much will the project cost?
  • Risk Management processes, tools and techniques
  • Designing the monitoring and control system using S curves
  • Introducing a change control system
  • Audits and other types of meetings
  • Baselining
Day 5

Day Five: Monitoring and Control, Evaluation, Reporting, Closure & Hand-over

  • The monitoring and control processes - overview
  • Understanding Earned Value Management to monitor projects
  • Reviewing what has been achieved and reporting progress
  • Project hand-over to operations
  • Has my project been a success?
  • Lessons learned

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
  • The applicable PMI Professional Development Units/Contact Hours will be reflected in the Certificate of Completion

Accreditation

PMI Approved Training Courses

Anderson is an official PMI Authorized Training Partner (ATP). All applicable project management courses are pre-approved by the Project Management Institute, allowing participants to earn the necessary PDUs and Contact Hours for certification and recertification.

FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Operational Excellence in Project Management During and After Crisis training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Operational Excellence in Project Management During and After Crisis training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Operational Excellence in Project Management During and After Crisis training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Operational Excellence in Project Management During and After Crisis training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Operational Excellence in Project Management During and After Crisis training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Operational Excellence in Project Management During and After Crisis training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Operational Excellence in Project Management During and After Crisis training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Operational Excellence in Project Management During and After Crisis training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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