Strategic Crisis Management, Incorporating Security & Major Emergency Response

An Intensive 5-day Training Course

Strategic Crisis Management,
Incorporating Security
&
Major Emergency Response

Essential Skills for all Emergency Responders

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
05-09 May 2025London - UK$5,950RESERVE A SEAT
28 Jul-01 Aug 2025Istanbul - Turkey$5,950RESERVE A SEAT
01-05 Sep 2025Riyadh - KSA$5,950RESERVE A SEAT
13-17 Oct 2025Barcelona - Spain$5,950RESERVE A SEAT
01-05 Dec 2025Dubai - UAE$5,950RESERVE A SEAT
15-19 Dec 2025London - UK$5,950RESERVE A SEAT
30 Mar-03 Apr 2026Dubai - UAE$5,950RESERVE A SEAT
Online sessions
DateVenueFee
28 Apr-02 May 2025Online$3,950RESERVE A SEAT
30 Mar-03 Apr 2026Online$3,950RESERVE A SEAT

Training Course Overview

Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders must have access to the right information at the right time and level of detail to make effective decisions. Over the years, the importance of strong crisis leadership has been well-documented. With an increasing range of potential incidents and emergencies threatening business operations, production, and global reputation, effective crisis management has become more complex.

This new Anderson training course will teach you the principles of Strategic Crisis Management, focusing on how to identify, select, and implement your organization’s goals and objectives during a crisis. You will learn to leverage your authentic leadership qualities to achieve successful outcomes and effectively manage any crisis.

This Anderson training course will feature:

  • How to be successful in the Four critical areas of Emergency Response
  • Utilising the Five Levels of Leadership to get the maximum from your Teams
  • Fourteen characteristics you need to learn to be an effective Crisis Leader
  • How to avoid mis-management and so make a bad situation worse
  • Rapidly establishing options, making judgements, redefining standards
  • Analysis of the human factor, psychological readiness, discipline & leadership

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Acquire an in-depth knowledge of Strategic Crisis Management
  • Develop strategies so you and your team respond efficiently and effectively
  • Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
  • Implement the Five major functional areas of Incident Command Systems
  • Plan for more beneficially rewarding multi-agency exercises
  • Effectively use advanced techniques that will improve leadership performance at that critical time

Designed for

Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms.

This Anderson course is suitable to a wide range of professionals but will greatly benefit:

  • Fire Management Professionals
  • Security Management Professionals
  • Health, Safety and Environment personnel
  • Operation, Asset and Facility Professionals
  • Risk, Marketing and Insurance Professionals
  • Designated Incident, Emergency and Crisis Response Professionals
  • Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
  • Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject

The Course Outline

Day One: Evaluate, Mitigate and Responding to Challenges
  • Understanding Strategic Crisis Management
  • Consider the complete range of risks to your organisation
  • CMT and ERT - Roles & Responsibilities
  • Issues management, master this before it becomes a Crisis
  • Who else inside and outside the organisation should be involved
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day Two: Planning & Security – Who and What Else Should be Considered
  • Security Management & Asset Protection
  • Case Studies, why some companies fail, and others survive
  • Based on the previous module, self-evaluation questionnaire
  • Developing, improving & implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies
  • Case Study and Workshop
Day Three: Crisis Communications & Incident On-Scene Management
  • Incident Command Systems (ICS)
  • On Scene Crisis Management, essential elements for success
  • Emergency Communication Centres, avoiding the ten most common mistakes
  • Reputation Management - Managing Social Media
  • Press Conference & step by step guidance on how to conduct TV interviews
  • Case Study
  • Exercise: Crisis Communications Strategy
Day Four: The Human Factor – What Can Go Right and What Can Go Wrong?
  • Alerting and Warning
  • Evacuation Strategies
  • Major Incident Simulation - Role Playing Workshop
  • Psychological & Welfare concerns in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition
  • Corporate Case Study – when the board get it wrong
Day Five: Crisis Management Plan Testing, Training and Exercising
  • Case Studies x 3 with the same root cause, are we learning
  • Exercises: a programme of learning and of validating plans and procedures
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
  • Critique report writing, executive summaries and key recommendations
  • Closing the loop. Implementing recommendations, continuing the process

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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