Course Schedules

Classroom 8 Sessions
Online / Live
Live

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Course Modules

This training course is split into the following modules:

Our 10-day training courses consist of 2 modules that can be booked as a complete 10-day program or as individual 5-day courses.

Introduction

This Leading Under Pressure training course focuses on enhancing your leadership abilities to effectively guide others through periods of pressure, stress, and crisis. It emphasizes gaining a deeper understanding of your strengths and limitations when facing workplace pressures.

Throughout this training, you will gain valuable insights into the qualities that enable leaders to navigate themselves and their teams through challenging times of pressure and stress. The course covers best practices and proven strategies for successfully managing crises.

This Anderson training course will feature:

  • Leadership Skills for Handling Pressure & Stress
  • Leading with Confidence During Challenging Times
  • Best practice advise drawing on the expertise of crisis researchers, analysts and practitioners
  • Getting the maximum from emergency responders and crisis management teams
  • How to avoid mismanagement and to make a bad situation worse

What are the Goals?

By attending this Anderson training course, delegates will be able to:

  • Develop leadership skills for handling pressure
  • Explain how different personality styles respond to stress and pressure
  • Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management
  • Develop strategies to ensure you and your organisation to respond efficiently and effectively
  • Understand the five deadly leadership behaviours and six winning strategies in a crisis

Who is this Training Course for?

The Anderson training course is suitable for:

  • Individuals in leadership roles
  • Individuals being groomed for leadership
  • Individuals working together in teams
  • Any person actively involved in interacting with others
  • Any person interested to learn more about managing stress

Course Content

MODULE I

Leadership Excellence in Handling Pressure & Stress

Day 1
Personal Leadership Skills for Handling Pressure & Stress
  • Stress and its effects on the body, mind and spirit
  • Holistic response to stress
  • Relationship between mind and body
  • Personality styles and response to stress
  • Turning stressful challenges into opportunities
  • Leading a team under tremendous stress
Day 2
Enhancing Communication Skills in Times of Stress
  • Passive & aggressive responses
  • Assertive communication during stressful times
  • Managing conflicts during times of stress
  • Giving and receiving criticisms during stressful moments
  • Managing body & mind healthily
  • Developing a healthy lifestyle
Day 3
Leading with Confidence during Challenging Times
  • Coping with sudden change
  • Leading others during sudden changes
  • Recognizing the symptoms of short term and long term effects of stress
  • Motivating yourself and others under pressure
  • Managing your mind in a positive manner
  • Leading others with confidence
Day 4
Improving Leadership Effectiveness in Managing Crisis
  • Crisis management skills
  • Recognizing opportunities for change in a crisis
  • Helping the team look for creative opportunities
  • Practicing creative leadership in facing a crisis
  • Removing blocks to creative solutions in a crisis
  • Creative leadership effectiveness
Day 5
Developing & Training Your Team to Handle Pressure, Stress & Crisis
  • Training and developing employees to handle stress and pressure
  • Stress handling techniques for you and your employees
  • Helping the team to see the positive side of change in the workplace
  • Implementing creative problem-solving skills for your team when facing crisis
  • Enhancing team effectiveness during stress
  • Developing a personal action plan
MODULE II

Strategic Crisis Management, Incorporating Security & Major Emergency Response

Day 6
Evaluate, Mitigate and Responding to Challenges
  • Understanding Strategic Crisis Management
  • Consider the complete range of risks to your organisation
  • CMT and ERT - Roles & Responsibilities
  • Issues management, master this before it becomes a Crisis
  • Who else inside and outside the organisation should be involved
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes
Day 7
Planning & Security – Who and What Else Should be Considered
  • Security Management & Asset Protection
  • Case Studies, why some companies fail, and others survive
  • Based on the previous module, self-evaluation questionnaire
  • Developing, improving & implementing Emergency Response Plans
  • Business Continuity Management (BCM) Strategies
  • Case Study and Workshop
Day 8
Crisis Communications & Incident On-Scene Management
  • Incident Command Systems (ICS)
  • On Scene Crisis Management, essential elements for success
  • Emergency Communication Centres, avoiding the ten most common mistakes
  • Reputation Management - Managing Social Media
  • Press Conference & step by step guidance on how to conduct TV interviews
  • Case Study
  • Exercise: Crisis Communications Strategy
Day 9
The Human Factor – What Can Go Right and What Can Go Wrong?
  • Alerting and Warning
  • Evacuation Strategies
  • Major Incident Simulation - Role Playing Workshop
  • Psychological & Welfare concerns in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition
  • Corporate Case Study – when the board get it wrong
Day 10
Crisis Management Plan Testing, Training and Exercising
  • Case Studies x 3 with the same root cause, are we learning
  • Exercises: a programme of learning and of validating plans and procedures
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
  • Critique report writing, executive summaries and key recommendations
  • Closing the loop. Implementing recommendations, continuing the process

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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