The Complete Course on Facilities Management

An Intensive 5-day Training Course

The Complete Course on Facilities Management

Facilities Management: A to Z of Best Practices

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
12-16 May 2025Dubai - UAE$5,950RESERVE A SEAT
22-26 Sep 2025Dubai - UAE$5,950RESERVE A SEAT
06-10 Oct 2025Amsterdam - The Netherlands$5,950RESERVE A SEAT
29 Dec 2025-02 Jan 2026Dubai - UAE$5,950RESERVE A SEAT
19-23 Jan 2026Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

The British Standards Institution defines facilities management as: “The integration of processes within an organization to maintain and develop the agreed services that support and enhance the effectiveness of its core activities.”

Facilities managers are responsible for providing, maintaining, and developing a variety of services, including property strategy, space management, communications infrastructure, building maintenance, administration, and contract management. Facilities management encompasses space, infrastructure, people, and organizational needs.

This Complete Course on Facilities Management will focus on how to establish, implement, manage, and continuously improve your facility department to optimize the use of facilities while staying within the constraints of costs, performance, and other key factors throughout their entire lifecycle.

The training course is designed to enhance participants' skills in managing facility staff and corporate assets, while minimizing workplace risks. As the field of Facilities Management (FM) evolves, this training offers up-to-date insights into the profession, balancing asset performance (functionality, availability, reliability, and safety), and addressing specific challenges faced on the ground, with real-world solutions and best practices.

This Anderson training course will feature:

  • Proper knowledge of the basic principles of facilities management
  • How to apply best practices according to several norms
  • Understanding how to operate and maintain facilities as a “business within a business”
  • Sharing of facilities management experience
  • Insights regarding current state of facilities management processes and possibilities to improve them

Training Course Objectives

By the end of this Anderson training course, participants will be able to:

  • Understand the basics of facilities management
  • Understand how to draw up a preventive maintenance concept, based on risk
  • Develop strategies to decide when and what to outsource
  • Understand the different types of contracts
  • Identify and monitor the facilities management-processes performance

Designed for

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
  • Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management

Learning Methods

This Anderson training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slides, exercises and group discussion.

The training course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.

The Course Outline

Day One: An Overview of Facilities Management
  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management
Day Two: The Basic Elements of Facilities Management
  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow
Day Three: Preventive Maintenance and Maintenance Strategy
  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities
Day Four: Outsourcing and Contracting
  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements
Day Five: Performance Monitoring and Benchmarking
  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
Course Enquiry

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    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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