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Classroom 8 Sessions
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Training Course Overview

Facilities Management Course provides a comprehensive understanding of how to effectively manage, operate, and improve facilities to support organizational performance. This Complete Course on Facilities Management focuses on integrating processes, people, infrastructure, and services to enhance the efficiency of core business activities while maintaining cost control and operational excellence.

The course explores how facilities management functions as a “business within a business,” covering essential areas such as property strategy, space management, maintenance, and contract administration. Participants will learn how to establish and implement effective facilities management systems while ensuring asset functionality, availability, reliability, and safety throughout the lifecycle.

This Facilities Management training course also addresses evolving industry practices, offering practical insights and real-world solutions to common operational challenges. By combining best practices with performance-focused strategies, participants will gain the knowledge required to optimize facility operations, improve service delivery, and support continuous organizational improvement.

Training Course Objectives

Facilities Management training course aims to equip participants with the essential knowledge and practical skills required to manage facilities efficiently and strategically. It focuses on improving operational performance, optimizing maintenance practices, and enhancing decision-making in facilities management.

By the end of this training course, participants will be able to:

  • Understand the core principles and functions of facilities management
  • Develop preventive maintenance strategies based on risk assessment
  • Identify outsourcing opportunities and determine appropriate contracting strategies
  • Understand different types of contracts and service level agreements
  • Monitor and evaluate facilities management performance using key metrics
  • Apply best practices to improve efficiency, reliability, and service delivery

 

Designed for

Complete Course on Facilities Management is designed for professionals responsible for managing, operating, and maintaining facilities across various sectors. It is also suitable for individuals seeking to enhance their understanding of facilities management principles and best practices.

This training course is ideal for:

  • Professionals managing buildings, production facilities, and utilities
  • Individuals responsible for maintenance of power, water distribution, and infrastructure systems
  • Facilities management professionals seeking to improve operational efficiency
  • Professionals aiming to update their knowledge of facilities management best practices
  • Team members involved in planning, maintenance, and service delivery
  • Individuals interested in improving facilities performance and lifecycle management

Learning Methods

Facilities Management training course methodology uses a structured and interactive learning approach to ensure strong understanding and practical application. The course incorporates proven adult learning techniques designed to enhance engagement, comprehension, and retention of key concepts.

Participants will learn through a combination of instructor-led presentations, practical exercises, and group discussions. Real-world case studies are used to illustrate facilities management challenges and best practices, helping participants connect theory with actual workplace scenarios. Interactive sessions encourage participants to reflect on their current practices and identify opportunities for improvement.

The course also includes collaborative learning through pair and group work, enabling participants to share experiences and gain insights from different perspectives. Guided by experienced instructors, participants will develop practical solutions for managing facilities effectively. This approach ensures that learners can confidently apply Facilities Management best practices within their organizations.

Course Content

Day 1

An Overview of Facilities Management

  • The Facilities Management process in general
  • Facilities Management as a business within a business
  • Facilities phases, planning and realization
  • Relationship between Facilities Management and Asset Management
Day 2

The Basic Elements of Facilities Management

  • Facilities Roles, the current state of your Facilities Management processes
  • Types of planning
  • Strategic and annual planning, Life Cycle Cost principles
  • Budgeting principles
  • Work planning and control, performance management regarding the workflow
Day 3

Preventive Maintenance and Maintenance Strategy

  • Disaster recovery plans
  • Maintenance concepts
  • Understanding RISK
  • Risk Based Maintenance, the methodology
  • Steps in developing an effective & risk-based maintenance strategy
  • Typical inspection and maintenance tasks for utilities
Day 4

Outsourcing and Contracting

  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service Level Agreements
Day 5

Performance Monitoring and Benchmarking

  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: development and use of Key Performance Indicators
  • The Facilities Management Balanced Scorecard (FMBSC)
  • Assessments, audits and benchmarking; practical exercise in auditing
  • Course review/Wrap up

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The The Complete Course on Facilities Management training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The The Complete Course on Facilities Management training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The The Complete Course on Facilities Management training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The The Complete Course on Facilities Management training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the The Complete Course on Facilities Management training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the The Complete Course on Facilities Management training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The The Complete Course on Facilities Management training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the The Complete Course on Facilities Management training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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