25 - 29 Jul 2021 | 11:00 to 16:00 Dubai [GMT +4] | $2,350 |
24 - 28 Oct 2021 | 11:00 to 16:00 Dubai [GMT +4] | $2,350 |
Customers are more informed, connected, and empowered than ever before. In a world where customers are in control, managers must understand the importance of focusing on the customer experience (CX) and want to enhance customer value through managing the customer experience. This is a practical online training course for modern managers who want to know why, what and how to implement amazing customer experience whilst looking for practical and valuable solutions.
During this Anderson online training course, managers will find pragmatic ways to improve their customers’ experience and utilize customer intelligence to competitive advantage. They will also benefit from practical ideas and real-life examples.
By attending this Anderson online training course, delegates will be able to:
This Anderson online training course is suitable for a wide range of professionals but will greatly benefit:
Amongst a wide range of valuable topics, the following will be prioritised:
© 2021. Material published by Anderson shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use,dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
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