18-22 Jul 2022 | London - UK | $5,950 |
09-13 Oct 2022 | Dubai - UAE | $5,950 |
The training course is also available in Online format. Discover the dates
View Online formatCustomers are more informed, connected, and empowered than ever before. In a world where customers are in control, managers must understand the importance of focusing on the customer experience (CX) and want to enhance customer value through managing the customer experience. This is a practical training course for modern managers who want to know why, what and how to implement amazing customer experience whilst looking for practical and valuable solutions.
During this Anderson training course, managers will find pragmatic ways to improve their customers’ experience and utilize customer intelligence to competitive advantage. They will also benefit from practical ideas and real-life examples.
By attending this Anderson training course, delegates will be able to:
This Anderson training course is suitable for a wide range of professionals but will greatly benefit:
Amongst a wide range of valuable topics, the following will be prioritised:
Customers are more informed, connected, and empowered than ever before. In a world where customers are in control, managers must understand the importance of focusing on the customer experience (CX) and want to enhance customer value through managing the customer experience. This is a practical training course for modern managers who want to know why, what and how to implement amazing customer experience whilst looking for practical and valuable solutions.
During this Anderson training course, managers will find pragmatic ways to improve their customers’ experience and utilize customer intelligence to competitive advantage. They will also benefit from practical ideas and real-life examples.
By attending this Anderson training course, delegates will be able to:
This Anderson training course is suitable for a wide range of professionals but will greatly benefit:
Amongst a wide range of valuable topics, the following will be prioritised: