04-08 Sep 2022 | Dubai - UAE | $5,950 |
05-09 Dec 2022 | London - UK | $5,950 |
The training course is also available in Online format. Discover the dates
View Online formatHow can you keep your customers loyal, coming back to you again and again over the years? Research evidence across a range of industries shows that it is eight times more costly to recruit a new customer than retain an existing one. The ability to find, satisfy and retain customers is at the very core of business success. In this fast-paced Anderson training course you will learn how to find and use the right information to understand what your customers want and what will delight them. You will learn techniques to grow your customer base using the best advertising of all – word of mouth.
This Anderson training course will feature:
Amongst a wide range of valuable topics, the following will be prioritised:
How can you keep your customers loyal, coming back to you again and again over the years? Research evidence across a range of industries shows that it is eight times more costly to recruit a new customer than retain an existing one. The ability to find, satisfy and retain customers is at the very core of business success. In this fast-paced Anderson training course you will learn how to find and use the right information to understand what your customers want and what will delight them. You will learn techniques to grow your customer base using the best advertising of all – word of mouth.
This Anderson training course will feature:
Amongst a wide range of valuable topics, the following will be prioritised: