• اللغة العربية
First Line Manager

An Intensive 5-day Training Course

First Line Manager

Maximising Your Management Potential

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
22-26 Sep 2025London - UK$5,950RESERVE A SEAT
03-07 Nov 2025Barcelona - Spain$5,950RESERVE A SEAT
20-24 Apr 2026London - UK$5,950RESERVE A SEAT
20-24 Jul 2026Dubai - UAE$5,950RESERVE A SEAT
21-25 Sep 2026London - UK$5,950RESERVE A SEAT
02-06 Nov 2026Barcelona - Spain$5,950RESERVE A SEAT

Training Course Overview

What qualities should a First Line Manager possess in today’s modern world? How can you effectively lead and inspire your team to sustained success? Are you aiming to elevate your team's performance to its highest potential? In today's demanding work environment, the role of exceptional First Line Managers is more crucial than ever.

A capable and proactive workforce is essential for organizational triumph, with the First Line Manager serving as a pivotal catalyst for achieving this. Are you ready to take on the challenge of acquiring advanced skills and tools to further enhance your role? This First Line Manager training course is tailored for current First Line Managers or those recently promoted to such positions, offering practical solutions to these and other pertinent challenges.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Understand the role of the First Line Manager in achieving organisational success
  • Apply key work-based problem solving, critical thinking and decision-making processes
  • Define and apply work-based influence and communication techniques
  • Organise and plan the effective use of Team resources
  • Provide performance management techniques to increase the performance of others

Designed for

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

  • Managers
  • Team Leaders
  • Supervisors
  • Newly promoted or identified future Managers, Team Leaders or Supervisors

The Course Outline

Day One: The Role of the First Line Manager
  • Understanding the First Line Manager Role
  • Key Behaviours, Characteristics and Competence
  • Understanding leadership preference style
  • Maximising your personal Power Bases
  • Applying Emotional Intelligence for order
  • Managing change in the workplace
Day Two: Operational Problem Solving and Critical Thinking Skills
  • Risk analysis and identification of problems
  • Essential work-based problem-solving models and techniques
  • Harnessing the power of Creativity and Innovation
  • Group Think: Application and Analysis
  • Critical and Systems Thinking in work
  • Maximising key decision-making processes
Day Three: Influencing Others for Success
  • Influence or Persuasion?
  • Defining key personalities in the workplace
  • Mastering powerful Interpersonal techniques
  • Overcoming issues using the Golden Phrase of communication
  • Developing personal authenticity, credibility and trust
  • Managing meetings and handover briefings
Day Four: Organising and Managing Your Team Resources
  • Time management: ‘Killers and Liberators’
  • Essential Project Planning and Organising skills
  • Allocating resources effectively and efficiently
  • Motivation - defining need to lead others
  • Effective delegation & Job Enrichment
  • Team dynamics and structure for high performance
Day Five: Managing Others Performance for Operational Excellence
  • Unlocking people performance and potential
  • Setting goals and objectives for increased performance
  • Work place Coaching for maximum results
  • Continuous improvement through individual feedback
  • Practical: Performance Exercise
  • Review and Next Steps

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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