Course Schedules

Classroom 9 Sessions
Online / Live
Live

No dates scheduled

Training Course Overview

The 360° Leader Training Course focuses on harnessing emotional intelligence in leadership to drive team performance and organizational success. In today’s diverse workplaces, leaders must manage their emotions while understanding the needs of their team to foster collaboration, engagement, and productivity.

This course equips participants with practical strategies to master self-awareness, manage emotions, and build strong workplace relationships. Through 360-degree feedback and real-life applications, you will develop the skills to inspire teams, handle change effectively, and lead with confidence. By the end of the course, you will be prepared to apply emotional intelligence principles to achieve your team and organizational goals.

Training Course Objectives

Attending The 360° Leader Training Course enables participants to enhance personal and team effectiveness through emotional intelligence. You will learn to understand yourself and others, improve communication, and lead with confidence.

  • Apply self-awareness to strengthen personal leadership success
  • Leverage 360° feedback to identify personality strengths and development areas
  • Practice emotional intelligence concepts in workplace scenarios
  • Build and maintain positive working relationships by managing emotions
  • Demonstrate emotionally intelligent leadership during crisis and organizational change

Designed for

The 360° Leader Training Course is ideal for professionals looking to elevate their leadership impact through emotional intelligence. It benefits individuals at all stages of leadership who are committed to developing stronger interpersonal skills and team influence.

  • Supervisors and managers actively engaging with teams
  • Emerging leaders preparing for greater responsibilities
  • Professionals demonstrating leadership potential and influence
  • Individuals with direct leadership accountability in their organization

Learning Methods

This Emotional Intelligence in Leadership Training Course combines interactive learning techniques to ensure practical application and long-term retention. Participants engage in self-assessments, 360-degree feedback exercises, group discussions, and scenario-based exercises to reinforce emotional intelligence skills.

Through guided reflection, role-playing, and peer-to-peer feedback, participants experience real-world challenges in a safe learning environment. The course emphasizes actionable strategies for building relationships, managing stress, and leading effectively during change or crisis. By combining theory with hands-on practice, participants leave equipped to apply emotional intelligence in their daily leadership activities.

Course Content

Day 1

Understanding Emotional Excellence

  • What is IQ, EQ and Emotional Excellence
  • Developing self-awareness through personality assessment
  • What should you do less?
  • What should you do more?
  • Applying 360 feedback to develop our emotional intelligence
  • Developing an emotionally excellent team
Day 2

Emotional Intelligence for Relationship Building

  • Your areas of growth as perceived by others
  • Your leadership strengths as perceived by others
  • Receiving 360 feedback from the supervisor
  • How others perceive you when handling change in the workplace
  • Developing emotionally healthy working relationships
  • Fostering synergy in the team
Day 3

Leading With Emotional Intelligence During Crisis

  • Assertiveness to express feelings
  • Receiving 360 feedback from subordinates
  • Confronting problem employees
  • Leading others during sudden changes
  • Balancing work and family while under pressure
  • Applying choice theory to enhance eustress
Day 4

Leading Change with Emotional Intelligence

  • Improving interpersonal communication
  • Receiving 360 feedback from peers
  • Managing stress in times of change
  • Removing blocks to creativity in times of change
  • Supporting team members in times of change
  • Transforming blocks to opportunities
Day 5

People Building for an Emotionally Intelligent Workplace

  • What is empowerment
  • Empowering employees to achieve shared vision
  • Characteristics of an empowered leader
  • Motivating employees for success
  • Leadership excellence for achieving breakthroughs
  • Developing a personal action plan

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the The 360° Leader – Emotional Intelligence in Leadership Pinnacle training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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