Course Schedules

Classroom 10 Sessions
Online / Live
Live

No dates scheduled

Introduction

The 360° Leader Training Course focuses on harnessing emotional intelligence in leadership to drive team performance and organizational success. In today’s diverse workplaces, leaders must manage their emotions while understanding the needs of their team to foster collaboration, engagement, and productivity.

This course equips participants with practical strategies to master self-awareness, manage emotions, and build strong workplace relationships. Through 360-degree feedback and real-life applications, you will develop the skills to inspire teams, handle change effectively, and lead with confidence. By the end of the course, you will be prepared to apply emotional intelligence principles to achieve your team and organizational goals.

What are the Goals?

Attending The 360° Leader Training Course enables participants to enhance personal and team effectiveness through emotional intelligence. You will learn to understand yourself and others, improve communication, and lead with confidence.

  • Apply self-awareness to strengthen personal leadership success
  • Leverage 360° feedback to identify personality strengths and development areas
  • Practice emotional intelligence concepts in workplace scenarios
  • Build and maintain positive working relationships by managing emotions
  • Demonstrate emotionally intelligent leadership during crisis and organizational change

Who is this Training Course for?

The 360° Leader Training Course is ideal for professionals looking to elevate their leadership impact through emotional intelligence. It benefits individuals at all stages of leadership who are committed to developing stronger interpersonal skills and team influence.

  • Supervisors and managers actively engaging with teams
  • Emerging leaders preparing for greater responsibilities
  • Professionals demonstrating leadership potential and influence
  • Individuals with direct leadership accountability in their organization

How will this Training Course be Presented?

This Emotional Intelligence in Leadership Training Course combines interactive learning techniques to ensure practical application and long-term retention. Participants engage in self-assessments, 360-degree feedback exercises, group discussions, and scenario-based exercises to reinforce emotional intelligence skills.

Through guided reflection, role-playing, and peer-to-peer feedback, participants experience real-world challenges in a safe learning environment. The course emphasizes actionable strategies for building relationships, managing stress, and leading effectively during change or crisis. By combining theory with hands-on practice, participants leave equipped to apply emotional intelligence in their daily leadership activities.

Course Content

Day 1

Understanding Emotional Excellence

  • What is IQ, EQ and Emotional Excellence
  • Developing self-awareness through personality assessment
  • What should you do less?
  • What should you do more?
  • Applying 360 feedback to develop our emotional intelligence
  • Developing an emotionally excellent team
Day 2

Emotional Intelligence for Relationship Building

  • Your areas of growth as perceived by others
  • Your leadership strengths as perceived by others
  • Receiving 360 feedback from the supervisor
  • How others perceive you when handling change in the workplace
  • Developing emotionally healthy working relationships
  • Fostering synergy in the team
Day 3

Leading With Emotional Intelligence During Crisis

  • Assertiveness to express feelings
  • Receiving 360 feedback from subordinates
  • Confronting problem employees
  • Leading others during sudden changes
  • Balancing work and family while under pressure
  • Applying choice theory to enhance eustress
Day 4

Leading Change with Emotional Intelligence

  • Improving interpersonal communication
  • Receiving 360 feedback from peers
  • Managing stress in times of change
  • Removing blocks to creativity in times of change
  • Supporting team members in times of change
  • Transforming blocks to opportunities
Day 5

People Building for an Emotionally Intelligent Workplace

  • What is empowerment
  • Empowering employees to achieve shared vision
  • Characteristics of an empowered leader
  • Motivating employees for success
  • Leadership excellence for achieving breakthroughs
  • Developing a personal action plan

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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