Certificate in Behavioural Management
and Emotional Intelligence

Have you ever wished that you will be a happier person and a more impactful leader? In this highly interactive Anderson training course, you will develop the art and science of managing yourself and managing others. You will learn the latest scientific breakthroughs on the science of managing your emotions. Leaders who can touch the hearts of their employees will help their organizations achieve the required goals and become more productive managers. This Anderson training course will feature:

• Insights into emotional intelligence
• Importance of behavioral management
• Handling conflicts
• Key leadership skills for workplace success
• Managing pressure in the workplace

By attending this Anderson training course, delegates will be able to:

• Identify your personal behavioral style
• Develop an awareness of others’ behavioral patterns
• Recognize the benefits of emotional intelligence
• Discover how to manage your emotions
• Identify techniques for dealing with difficult behaviors

This Anderson training course is suitable for:

• Individuals in leadership roles
• Individuals being groomed for leadership
• Individuals working together in teams
• Any person actively involved in interacting with others
• Any person interested to learn more about behavioral patterns

Among a range of valuable topics the following will be given high priority:

• Intrapersonal and Interpersonal skills
• Your emotional intelligence style
• Emotional intelligence for behavioral management
• Getting organized for peak performance
• The power of behavioral change
• Preventing conflict problems
• Stages of human development
• Develop self-esteem
• Causes of workplace pressure
• Coping with stress