Certificate in Behavioural Management and Emotional Intelligence

An Intensive 5-day Training Course

Certificate in Behavioural Management
and Emotional Intelligence

Managing Relationships Effectively with Others

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
12-16 Jan 2026Dubai - UAE$5,950RESERVE A SEAT
02-06 Mar 2026Dubai - UAE$5,950RESERVE A SEAT
18-22 May 2026Dubai - UAE$5,950RESERVE A SEAT
22-26 Jun 2026Dubai - UAE$5,950RESERVE A SEAT
17-21 Aug 2026London - UK$5,950RESERVE A SEAT
21-25 Sep 2026Dubai - UAE$5,950RESERVE A SEAT
09-13 Nov 2026London - UK$5,950RESERVE A SEAT
Online sessions
DateVenueFee
26-30 Jan 2026Online$3,950RESERVE A SEAT
01-05 Jun 2026Online$3,950RESERVE A SEAT
26-30 Oct 2026Online$3,950RESERVE A SEAT

Training Course Overview

The Behavioural Management Training Course and Emotional Intelligence Training Course are designed to empower professionals with the self-awareness, interpersonal skills, and leadership capabilities needed to thrive in today’s workplace. This comprehensive Behavioural Management Course provides practical tools to manage personal behavior and influence team dynamics, while the Emotional Intelligence Course focuses on understanding and regulating emotions to foster stronger workplace relationships and decision-making.

Participants will explore behavioral styles, emotional triggers, and communication techniques that reduce conflict and enhance collaboration. Through real-world scenarios, interactive exercises, and guided reflections, attendees will build the confidence to navigate high-pressure environments, lead with empathy, and adapt their approach to diverse personalities and challenges.

Ideal for managers, team leaders, and professionals seeking personal growth, this training cultivates high-impact leadership by combining behavioral insight with emotional intelligence. Graduates of this course will leave equipped to lead with clarity, respond to stress constructively, and foster a positive, resilient workplace culture.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Identify your personal behavioral style
  • Develop an awareness of others’ behavioral patterns
  • Recognize the benefits of emotional intelligence
  • Discover how to manage your emotions
  • Identify techniques for dealing with difficult behaviors

Designed for

This Anderson training course is suitable for:

  • Individuals in leadership roles
  • Individuals being groomed for leadership
  • Individuals working together in teams
  • Any person actively involved in interacting with others
  • Any person interested to learn more about behavioral patterns

The Course Outline

Day One: Learning a Different “Smarts”
  • IQ and EQ defined
  • Intrapersonal and Interpersonal skills
  • Emotional Intelligence in the workplace
  • Your personality style
  • Understanding and validating emotions in others
  • Emotional intelligence for behavioral management
Day Two: Behavioral Management for Workplace Success
  • Getting organized for peak performance
  • The power of behavioral change
  • How to change our perspective
  • Setting goals for behavioral management
  • Stopping procrastination
  • Workload analysis for time management
Day Three: Communication for Conflict Resolution
  • Understanding conflict
  • To talk or not to talk
  • Preventing conflict problems
  • Core reasons for conflicts
  • Assertive anger for handling conflicts
  • How to de-stress during conflict
Day Four: Self-esteem for Achieving Success
  • Stages of human development
  • Self-esteem definition
  • Building confidence in others
  • How to create positive impressions
  • Increasing your self-esteem
  • Controlling your thoughts
Day Five: Managing Pressure with Emotional Intelligence
  • Causes of workplace pressure
  • Identifying pressure points
  • How to recognize others’ emotions
  • Coping with stress
  • Expressing yourself while under pressure
  • Developing a personal action plan

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
Course Enquiry

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    FREQUENTLY ASKED QUESTIONS

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    this course

    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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