Management Skills and Behavioural Intelligence Techniques

An Intensive 15-day Training Course

Management Skills and Behavioural Intelligence Techniques

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
06-24 Jul 2026Paris - France$17,850RESERVE A SEAT
19 Oct-06 Nov 2026Dubai - UAE$17,850RESERVE A SEAT

Training Course Overview

This extensive 15-day Anderson training course will revolutionize your approach to self-management, time organization, task prioritization, and leadership within your team. By honing these skills, individuals and teams will become more efficient and motivated, thereby enhancing productivity across various business functions.

In today's competitive landscape, businesses and organizations must adopt more productive and innovative strategies for planning, executing tasks, and achieving results. Effective communication, decision-making tools, and maximizing everyone's time and energy are crucial for success. This course focuses on practical methodologies and cutting-edge personal development strategies to elevate both individual and team performance, fostering greater satisfaction and achievement in the workplace.

MODULES

This training course is split into three modules:

MODULE I - Effective Time, Task & Work Planning

MODULE II - Goal Setting, Planning & Decision Making

MODULE III - Behavioural Intelligence at Work

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1, 2 and 3 back-to-back as a three-week training course.

Training Course Objectives

By attending this training course, delegates will be able to:

  • Understand and develop the skills necessary to plan, set smart goals and reach deadlines without stress
  • Utilise a variety of methods to improve decision making, problem solving and creative thinking
  • Identify tasks that can be eliminated, prioritised, or delegated and become a master time and task manager
  • Analyse situations that hinder performance and identify techniques to overcome them
  • Develop the Interpersonal and emotional intelligence to create better team work and relationships

Designed for

This training course is suitable to wide range of professionals, but will greatly benefit:

  • Anyone who desires to learn practical management techniques that will assist them in making good decisions, setting personal and team goals and develop personal and team plans
  • Line and functional Managers, Team Leaders and Supervisors in organisations of all sizes
  • Intermediate and advanced level Managers, Team Leaders and Supervisors within all sectors, private and public, profit and not-for-profit
  • Professionals who needs to become more effective and efficient in time management and planning

The Course Outline

Module 1: Effective Time, Task & Work Planning
Day One: Getting Organised with Your Time, Tasks and Office Systems
  • Assess your productivity and identify areas for improvement
  • Activity logs, effective to-do lists and action programs
  • Managing your workflow, files, emails and office effectively
  • Prioritising events using the urgent/important matrix
  • Using leverage to get a greater return from your effort
Day Two: Achieving Results through Planning, Prioritizing and Delegation
  • Multiple applications for Mind mapping, and creating your first one
  • Utilising Gantt charts for sequencing events in project work
  • Effective scheduling – planning to make the best use of your time
  • Goal setting and meeting multiple deadlines
  • Assessing your delegating skills and improving effectiveness
Day Three: Overcoming Challenges in Time, Task, Work Planning
  • Managing interruptions and minimizing distractions
  • Dealing with late, disorganized or difficult people
  • Managing conflicting priorities and last-minute changes
  • Understand procrastination and develop strategies to overcome it
  • Running productive team meetings and making group decisions
Day Four: Achieving Results through Collaboration
  • Leading teams and improving their effectiveness
  • Develop vital, effective communication skills
  • Applying Emotional Intelligence to improve relationships
  • The art of concise clear conversations
  • Listening and giving feedback
Day Five: Successful Self-Management
  • How to energise and motivate yourself
  • Managing your stress and achieving work-life balance
  • Improving your concentration and focus
  • Increasing self-discipline, breaking bad habits and negative behaviours
  • The effective habits of a good time task manager
Module 2: Goal Setting, Planning & Decision Making
Day Six: Create Goals That Actually Get Done
  • Macro and Micro Thinking: Getting clear about your purpose, vision, mission, values, goals and tasks and activities
  • The power of visioning and visualisation in setting and achieving goals
  • Harnessing the power of the subconscious mind, beliefs, attitudes and habits in goal setting
  • SMART Goals, HARD Goals or BHAG Goals, which one is right for you and your team
  • Strategic, Tactical and Operational Goal Setting in the Organisation
  • Management by Objectives – The pros and cons
Day Seven: Achieving Results through the Power of Planning
  • The many benefits of planning
  • Using mind-mapping for creative and logical thinking and project planning
  • Best practices and technologies for project planning and communication
  • Traditional planning vs new workplace planning
  • Single use plans, standing plans, contingency and crisis plans
  • Daily, short-term, midterm and long-term planning
Day Eight: Getting things Done – Time and Task Management
  • Working smarter rather than harder through leveraging your time
  • Curing ‘last-minute-itis’ and creating good daily work habits
  • Prioritising, organizing and scheduling your work
  • Time Management secrets to adopt and time wasters to avoid
  • The 10 natural laws of successful time management
  • Best time management tools and technologies available
Day Nine: Decision Making – Tools, Techniques and Psychology
  • The art and science of good decisions
  • Personality types and how they decide – Strengths and Weaknesses
  • Best traits of an effective decision maker
  • Decision making pitfalls and how to avoid them
  • Logical and intuitive decision-making tools
  • Creativity and problem-solving tools
Day Ten: Leadership and Communication at Work
  • Empowered delegation – Balancing task and team
  • Leadership styles for the new work place
  • Leading a team through times of change
  • Inspiring others – The art of persuasive presentations
  • Communication and emotional intelligence at work
  • Summary and action planning from the week’s course
Module 3: Behavioural Intelligence at Work
Day Eleven: Foundations of Behavioural Intelligence
  • Introduction to the concept, scope, and value of behavioural intelligence
  • Differences and connections between behavioural intelligence, emotional intelligence, and personality
  • The psychology of human behaviour and how it shapes workplace outcomes
  • Identifying behavioural triggers, habitual responses, and behavioural blind spots
  • Understanding personality types and behavioural styles in professional environments
  • Self-assessment: evaluating personal behavioural tendencies and potential impact on others
  • Case study comparison: the behavioural traits of high-performing vs. low-performing teams
  • Reflection activity: mapping personal strengths, weaknesses, and development opportunities
Day Twelve: Developing a High-Performance Mindset
  • The science of mindset: how core beliefs influence behaviour, resilience, and results
  • Fixed vs. growth mindset: identifying limitations and opportunities
  • Techniques for shifting from reactive thinking to proactive behavioural planning
  • Recognising and overcoming internal barriers, self-doubt, and limiting thought patterns
  • Behavioural reframing: transforming challenges into learning and growth opportunities
  • Tools for building a resilient, solution-oriented, and improvement-focused mindset
  • Workshop: developing a personalised growth mindset transformation plan
  • Group activity: analysing challenging workplace situations from a behavioural mindset perspective
Day Thirteen: Attitude, Emotional Balance & Behavioural Mastery
  • Understanding attitude as a powerful behavioural component that shapes performance
  • The influence of positive and negative attitudes on workplace culture and team dynamics
  • Recognising emotional triggers and how they affect behaviour under stress
  • Techniques for emotional regulation, maintaining calm, and choosing constructive reactions
  • Responding vs. reacting: strengthening self-control during conflict or pressure
  • Practical methods for managing frustration, resistance, and interpersonal tension
  • Behavioural modelling: adopting attitudes that inspire confidence and cooperation
  • Group simulations: realigning attitudes and behaviours in difficult workplace scenarios
teen: Behavioural Communication & Collaborative Effectiveness
  • The behavioural impact of communication styles on workplace relationships
  • Behaviour-driven communication tools for clarity, trust, and influence
  • Behavioural listening techniques for stronger understanding and rapport
  • Managing conflict productively and navigating difficult conversations
  • Using behavioural intelligence to influence, persuade, and motivate others without authority
  • Collaborative behavioural patterns that support teamwork, trust, and problem-solving
  • Behavioural leadership: using behaviour as a tool to set standards and inspire others
  • Team workshop: mapping behavioural communication strengths and improvement areas
Day Fifteen: Productivity Through Behavioural Excellence
  • Behavioural habits that lead to sustained productivity, focus, and consistency
  • Identifying behavioural obstacles such as procrastination, distraction, and reactive work
  • Designing behaviour-based systems for daily planning and effective prioritisation
  • Building behavioural discipline through routines, accountability patterns, and habit stacking
  • Reducing behavioural noise and improving concentration during critical tasks
  • Techniques for sustaining behavioural change and preventing regression
  • Developing a personal behavioural improvement roadmap aligned with professional goals
  • Final workshop: creating an actionable, long-term behavioural strategy for workplace success

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
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    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
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    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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