Achieving Administrative Excellence

Administrative excellence comes from the ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy.  Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes.   This Anderson training course tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships.

By attending this Anderson training course, delegates will be able to:

• Work smarter and leverage their time to get things done quicker
• Set and achieve short and long term goals, as well as arranging meetings, projects and events successfully
• Communicate confidently and clearly at all levels
• Present themselves professionally in meetings and presentations
• Organise themselves, their office, and their executives more effectively

This Anderson training course is suitable for a wide range of professionals but will greatly benefit:

• Office Managers or Coordinators
• Executive Secretaries
• Administrative Assistants
• Administrative Managers
• Executive Assistants

Amongst a wide range of valuable topics, the following will be prioritised:  

• Organising your workspace, systems and time, to achieve your goals and priorities successfully
• Time management secrets to work smarter and avoid time wasters
• How to be an assertive confident communicator, including in meetings and presentations
• Dealing with difficult personalities, situations and office conflict
• Developing a strategic partnership with your boss
• Organising calendars, appointments and schedules, leaving taking and travel and accommodation arrangements
• Organising, attending and minuting meetings
• Being social media savvy, and writing friendly and professional emails
• Project and event planning 101
• How to remain motivated and handle stress, pressure and anger at work