Training Course Overview
Administrative excellence comes from the ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes. This Anderson training course tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Work smarter and leverage their time to get things done quicker
- Set and achieve short and long term goals, as well as arranging meetings, projects and events successfully
- Communicate confidently and clearly at all levels
- Present themselves professionally in meetings and presentations
- Organise themselves, their office, and their executives more effectively
Designed for
This Anderson training course is suitable for a wide range of professionals but will greatly benefit:
- Office Managers or Coordinators
- Executive Secretaries
- Administrative Assistants
- Administrative Managers
- Executive Assistants
Training Course Outline
Amongst a wide range of valuable topics, the following will be prioritised:
- Organising your workspace, systems and time, to achieve your goals and priorities successfully
- Time management secrets to work smarter and avoid time wasters
- How to be an assertive confident communicator, including in meetings and presentations
- Dealing with difficult personalities, situations and office conflict
- Developing a strategic partnership with your boss
- Organising calendars, appointments and schedules, leaving taking and travel and accommodation arrangements
- Organising, attending and minuting meetings
- Being social media savvy, and writing friendly and professional emails
- Project and event planning 101
- How to remain motivated and handle stress, pressure and anger at work