Achieving Administrative Excellence

An Intensive 5-day Training Course

Achieving Administrative Excellence

Managing the Office of the Future

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
28 Apr-02 May 2025Dubai - UAE$5,950RESERVE A SEAT
23-27 Jun 2025Dubai - UAE$5,950RESERVE A SEAT
15-19 Sep 2025Dubai - UAE$5,950RESERVE A SEAT
27 Apr-01 May 2026Dubai - UAE$5,950RESERVE A SEAT
13-17 Jul 2026Dubai - UAE$5,950RESERVE A SEAT
14-18 Sep 2026Dubai - UAE$5,950RESERVE A SEAT
Online sessions
DateVenueFee
07-11 Jul 2025Online$3,950RESERVE A SEAT
13-17 Oct 2025Online$3,950RESERVE A SEAT
02-06 Feb 2026Online$3,950RESERVE A SEAT
17-21 Aug 2026Online$3,950RESERVE A SEAT
12-16 Oct 2026Online$3,950RESERVE A SEAT

Training Course Overview

Achieving administrative excellence requires versatility, adeptness at managing high-level responsibilities, and the ability to work swiftly and accurately. From coordinating workspaces and meetings to handling travel arrangements and assisting executives, mastering the multifaceted aspects of your professional life demands a diverse skill set and various attributes.

This Achieving Administrative Excellence training course is designed to equip you with the practical expertise necessary to excel in a dynamic, multi-faceted role. Additionally, it focuses on cultivating the right mindset, instilling confidence, and fostering a sense of calmness to effectively manage yourself, your workload, and your professional relationships.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:

  • Work smarter and leverage their time to get things done quicker
  • Set and achieve short and long term goals, as well as arranging meetings, projects and events successfully
  • Communicate confidently and clearly at all levels
  • Present themselves professionally in meetings and presentations
  • Organise themselves, their office, and their executives more effectively

Designed for

This Anderson training course is suitable for a wide range of professionals but will greatly benefit:

  • Office Managers or Coordinators
  • Executive Secretaries
  • Administrative Assistants
  • Administrative Managers
  • Executive Assistants

The Course Outline

Day One: Mastering your Workload
  • What is your personal and work vision?
  • The secrets to working smarter rather than harder
  • Achieving long and short term goals through proper scheduling and prioritizing
  • Setting up administrative systems and procedures that work
  • Time Management secrets to adopt and time wasters to avoid
  • The latest technology to help you achieve administrative excellence
Day Two: Essential Communication Skills
  • Common communication styles
  • How to be an assertive communicator
  • How to set boundaries without saying "no"
  • Understanding different personality types
  • Dealing with difficult personalities and situations
  • Emotional intelligence at work
  • Avoiding ego games and unnecessary conflicts
Day Three: Working with your Boss and your Team
  • Managing administrative responsibilities in the virtual work place
  • Developing a strategic partnership with your boss
  • Keeping on top of calendars, appointments and schedules
  • Making travel and accommodation arrangements
  • Preparing the office and tasks for your absence – holiday or lockdown
  • Organising, attending and minuting meetings – online and in person
Day Four: Professionalism in the Workplace
  • Handling the Phone Professionally – avoiding common mistakes we all make
  • Writing friendly and professional emails
  • Social media and technology savviness
  • Mind Mapping for organising and planning
  • Event planning – Small and medium sized project planning basics
  • Making confident, clear presentations – on line or in person
  • Maintaining your professional image – even whilst working at home
Day Five: Self and Stress Management
  • Managing your responsibilities, roles, resources and relationships from the inside-out
  • The power of the sub-consciousness
  • How to remain motivated and passionate about work in times of uncertainty
  • Handling stress and pressure and anger at work
  • Work life balance – how to achieve it
  • Taking care of yourself and others without burn out
  • Where to go from here – continuing professional development

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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