Cross-Functional Management: Principles, Processes and Success

An Intensive 5-day Training Course

Cross-Functional Management:
Principles, Processes
and Success

Strengthening Collaboration Across Functions to Improve Organizational Results

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
06-10 Jul 2026London - UK$5,950RESERVE A SEAT
30 Nov-04 Dec 2026Dubai - UAE$5,950RESERVE A SEAT
05-09 Jul 2027London - UK$5,950RESERVE A SEAT
29 Nov-03 Dec 2027Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

Cross-Functional Management Training Course focuses on enabling organizations to improve coordination across departments and enhance client-focused performance. As modern organizations move away from traditional functional structures, integrated ways of working are becoming essential to deliver consistent value and effective service outcomes.

This training course explores how cross-functional approaches support collaboration across boundaries while aligning business processes with organizational goals. Participants gain insight into managing diverse stakeholders, improving communication, and balancing multiple priorities within shared work environments.

By understanding the principles, processes, and success factors of cross-functional management, delegates strengthen their ability to operate efficiently in complex organizational structures. The course emphasizes practical frameworks that enhance effectiveness, promote teamwork, and support measurable improvements in performance.

Training Course Objectives

By completing this Cross-Functional Management Training Course, participants will strengthen their understanding of collaborative management practices and their application across organizational boundaries.

  • Understand the principles and success factors of cross-functional management as practiced by leading Japanese organizations.
  • Examine how cross-functional management integrates business processes beyond traditional functional structures.
  • Develop structured approaches to achieve shared goals related to innovation, quality, cost, and delivery.
  • Align cross-functional objectives with measurable outcomes such as profitability, market share, and product performance.
  • Support continuous improvement across organizational systems and cross-functional activities.

Designed for

Cross-Functional Management Training Course is designed for professionals who work across departments and contribute to collaborative business processes. It supports individuals seeking to strengthen coordination, leadership capability, and teamwork effectiveness.

  • Managers implementing matrix, process-based, project-based, or network-oriented management structures
  • Managers involved in inter-organizational partnerships and collaborative initiatives
  • Professionals seeking techniques to work effectively with colleagues across functions
  • Team leaders, supervisors, section heads, and operational managers
  • Individuals preparing for or interested in future management responsibilities
  • Technical professionals including Maintenance, Engineering, and Production personnel

Learning Methods

This Cross-Functional Management Training Course applies proven adult learning techniques to encourage understanding and practical application. The learning experience combines structured briefings with facilitated discussions and guided reflection.

Participants engage in practical exercises focused on behavioural styles, relationship development, teamwork dynamics, and action planning. Scenario-based activities help reinforce concepts related to communication, collaboration, and performance evaluation. Through interactive learning and structured analysis, delegates develop the confidence and capability to manage cross-functional teams effectively and support sustainable organizational success.

The Course Outline

Day One: Cross-Functional Management
  • Why Cross-functional Management?
  • What Is Cross-functional Management?
  • Two Components of a Policy
  • Two Interwoven Goal Categories
  • Cross-functional Superordinate Goals
  • Strategic Cross-Functional Management
Day Two: The Cross-Functional Manager’s Profile
  • Essential people skills for effective Cross-Functional Management Principles
  • Intrapersonal and interpersonal skills for the Cross-Functional Manager
  • Personality profiling
  • Your preferred behavioural style
  • Explore your behavioural tendencies
  • Understanding the model for Cross-Functional Management Success
Day Three: Cross-Functional Management through Developing Relationships with Others
  • Understanding the personality profiles and developing relationship with cross functions
  • The introverted neutral and analytical perfectionist
  • The extraverted relational & decisive exhorter
  • People-oriented helper
  • Task-oriented implementer
  • Optimizing the Cross-Functional Manager’s natural strengths
Day Four: Effective Teamwork
  • Defining Teams
  • Establishing Team Norms
  • Working as a Team
  • Your Team Player Type
  • Building Team Trust
  • The Stages of Team Development
Day Five: Action Plans for Effective Cross-Functional Management
  • Implementing Cross-Functional Team Guidelines
  • Task-Oriented Tools and Group Process Techniques
  • Dynamics of Cross-Functional Teams
  • Individual and Organizational Implications
  • Evaluating Team Performance
  • Why Cross-Functional Teams May Fail
  • Your Personal Action Plan

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
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    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

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