Cross-Functional Management:
Principles, Processes and Success

Modern organizations are restructuring their business processes away from traditional vertical functional structures to better serve their clients. Business units are adapting to collaborate with integrated service offerings and similar approaches.

Many organizations are now adopting inter-organizational, client-centric programs as their new structural model. Effective management styles will need to prioritize ongoing engagement with diverse stakeholders while keeping client needs at the forefront.

The Anderson training course prepares delegates to navigate cross-functional areas within their workplace, enhancing their effectiveness and efficiency in today's dynamic business environment.

By attending this Anderson training course, delegates will be able to:

• Understand the principles and factors linked to the success of Cross-Functional Management Principles as approached by top Japanese organisations
• Understand how Cross-functional management manages business processes across the traditional boundaries of the functional areas
• Build a better system for achieving such cross-functional goals as innovation, quality, cost, and delivery
• Goals relating to such measurable factors as profits, market share, and products
• Goals relating to overall improvements in the companies various systems and cross-functional activities

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:

• Managers who are called upon to adopt or deploy a cross-functional management structure (matrix management, process- or project-based management, network-oriented management, etc.)
• Managers who are involved in inter-organizational partnerships
• Professionals who wants to learn techniques to work with other colleagues
• Team leaders, supervisors, section heads and managers
• Professionals who have an interest in a management position
• Anyone who wants to become a leader in their work role
• Technical professionals including those in Maintenance, Engineering & Production

• Why Cross-functional Management?
• What Is Cross-functional Management?
• Two Components of a Policy
• Two Interwoven Goal Categories
• Cross-functional Superordinate Goals
• Strategic Cross-Functional Management

• Essential people skills for effective Cross-Functional Management Principles
• Intrapersonal and interpersonal skills for the Cross-Functional Manager
• Personality profiling
• Your preferred behavioural style
• Explore your behavioural tendencies
• Understanding the model for Cross-Functional Management Success

• Understanding the personality profiles and developing relationship with cross functions
• The introverted neutral and analytical perfectionist
• The extraverted relational & decisive exhorter
• People-oriented helper
• Task-oriented implementer
• Optimizing the Cross-Functional Manager’s natural strengths

• Defining Teams
• Establishing Team Norms
• Working as a Team
• Your Team Player Type
• Building Team Trust
• The Stages of Team Development

• Implementing Cross-Functional Team Guidelines
• Task-Oriented Tools and Group Process Techniques
• Dynamics of Cross-Functional Teams
• Individual and Organizational Implications
• Evaluating Team Performance
• Why Cross-Functional Teams May Fail
• Your Personal Action Plan

Anderson Certificate of Completion will be provided to delegates who attend and complete the course