Developing your Cultural Intelligence (CI)
& Leading in a Global Organisation

Cultural Intelligence (CI) entails the ability to effectively engage with individuals from diverse cultures. Individuals with high CI can enter unfamiliar cultural contexts, observe, and build relationships, even without fluency in the language.

Proficiency in cross-cultural interaction is indispensable across various fields such as leadership, engineering, finance, accounting, and marketing. A higher CI enhances the likelihood of success in navigating a globalized and diverse world.

This intensive 5-day Anderson training course delves into the psychology and significance of culture, enhancing your Cultural Intelligence (CI) through active participation. Don't miss out on this crucial training opportunity.

By attending this training course delegates will be able to make a substantial, positive impact on themselves, their team, and their organisation, more specifically:

By attending this Anderson training course, delegates will be able to:

• Develop your ability in working and relating effectively with people from different cultural backgrounds
• Understand the limits of your own CI and know how to improve it
• Describe the meaning of each of the five cultural value dimensions
• List ways to minimise the barriers to cross-cultural communication
• Assess your own work and how to adjust it to apply your CI

• All Managers, Supervisors, Team Leaders, and Section Heads
• Senior Managers in multi-cultural organisations
• Expatriates working on global assignments or those who manage expatriates
• HR and Learning and Development professionals
• Talent management professionals
• HR Business Partners
• People working in Nationalisation roles
• Anyone working with or in multi-cultural teams
• Anyone who is considering or working in a cross-cultural assignment

• Where culture comes from and why it matters
• Understanding Globalisation
• Your own cultural map
• The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
• The Hofstede five cultural value dimensions

• Why communication differences and barriers occur
• How to remove barriers to communication
• Stereotypes and stereotyping explored
• Non-verbal communication (body-language) and culture
• Workplace culture and the impact on organisational communication

• The basics of negotiation
• Cultural differences in negotiation
• Overestimating and underestimating cultural differences in negotiation
• Negotiation traps to avoid
• Developing your cross-cultural negotiation skills

• International assignments and global career development
• Why international assignments fail
• Culture shock and global working
• The business case for diversity and inclusion
• Establishing a Nationalisation Programme

• Innovation and culture
• Developing a global mindset
• How to improve your CI
• Managing in multi-national organisations
• Personal Action Planning

Anderson Certificate of Completion will be provided to delegates who attend and complete the course