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Training Course Overview

Developing cultural intelligence is essential for professionals working in today’s interconnected global environment. This Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course focuses on strengthening the ability to communicate, collaborate, and lead effectively across cultures.

Cultural Intelligence (CI) enables individuals to engage confidently with people from diverse backgrounds, even when language, customs, and workplace expectations differ. In global organisations, success increasingly depends on understanding cultural psychology, values, and behavioural differences.

This Cultural Intelligence training course explores the meaning and impact of culture while building practical skills for real-world application. Through active participation, participants gain deeper awareness of their own cultural perspective and learn how to adapt behaviour when working internationally. The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation Training Course equips professionals with the insight and confidence required to navigate global workplaces, strengthen relationships, and lead more effectively in multicultural environments.

Training Course Objectives

Cultural awareness and global effectiveness form the foundation of this training course. Participants develop practical insight into cross-cultural behaviour while strengthening their ability to operate successfully in diverse teams.

By the end of this Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course, participants will be able to:

  • Work and relate more effectively with people from different cultural backgrounds
  • Recognise the current limits of their own Cultural Intelligence and identify improvement areas
  • Understand the meaning of the five key cultural value dimensions
  • Reduce barriers that commonly affect cross-cultural communication
  • Assess personal work practices and adjust behaviour using Cultural Intelligence principles

Designed for

This Cultural Intelligence training course is designed for professionals operating in multicultural and global environments. It supports individuals responsible for managing people, communication, and collaboration across cultures.

This Developing your Cultural Intelligence (CI) & Leading in a Global Organisation course will greatly benefit:

  • Managers, supervisors, team leaders, and section heads
  • Senior managers working within multicultural organisations
  • Professionals on international assignments or managing expatriates
  • HR and learning and development professionals
  • Talent management and HR business partners
  • Employees working in nationalisation-focused roles
  • Individuals working within multicultural teams
  • Professionals preparing for or currently engaged in cross-cultural assignments

Learning Methods

Experiential cross-cultural learning is central to this training course, ensuring strong understanding and practical application. Participants engage in discussions, assessments, case examples, and reflective activities focused on real workplace challenges.

The course blends theory with interactive learning to help participants explore cultural values, communication styles, and behavioural differences. Emphasis is placed on self-awareness, observation, and adaptation to strengthen global effectiveness.

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course accommodates different learning preferences through varied activities that support reflection, analysis, and practical experimentation. Structured exercises and guided discussion enable participants to apply Cultural Intelligence concepts immediately, improving communication, negotiation, and collaboration across diverse organisational and international contexts.

Course Content

Day 1

Understanding Culture & Globalisation

  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
Day 2

Communicating Across Cultures

  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
Day 3

Cross-Cultural Negotiation

  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
Day 4

Managing Expatriate Workers and Inclusion

  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity and inclusion
  • Establishing a Nationalisation Programme
Day 5

Developing a Global Mindset

  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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