Course Schedules

Classroom 5 Sessions
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Introduction

Developing cultural intelligence is essential for professionals working in today’s interconnected global environment. This Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course focuses on strengthening the ability to communicate, collaborate, and lead effectively across cultures.

Cultural Intelligence (CI) enables individuals to engage confidently with people from diverse backgrounds, even when language, customs, and workplace expectations differ. In global organisations, success increasingly depends on understanding cultural psychology, values, and behavioural differences.

This Cultural Intelligence training course explores the meaning and impact of culture while building practical skills for real-world application. Through active participation, participants gain deeper awareness of their own cultural perspective and learn how to adapt behaviour when working internationally. The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation Training Course equips professionals with the insight and confidence required to navigate global workplaces, strengthen relationships, and lead more effectively in multicultural environments.

What are the Goals?

Cultural awareness and global effectiveness form the foundation of this training course. Participants develop practical insight into cross-cultural behaviour while strengthening their ability to operate successfully in diverse teams.

By the end of this Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course, participants will be able to:

  • Work and relate more effectively with people from different cultural backgrounds
  • Recognise the current limits of their own Cultural Intelligence and identify improvement areas
  • Understand the meaning of the five key cultural value dimensions
  • Reduce barriers that commonly affect cross-cultural communication
  • Assess personal work practices and adjust behaviour using Cultural Intelligence principles

Who is this Training Course for?

This Cultural Intelligence training course is designed for professionals operating in multicultural and global environments. It supports individuals responsible for managing people, communication, and collaboration across cultures.

This Developing your Cultural Intelligence (CI) & Leading in a Global Organisation course will greatly benefit:

  • Managers, supervisors, team leaders, and section heads
  • Senior managers working within multicultural organisations
  • Professionals on international assignments or managing expatriates
  • HR and learning and development professionals
  • Talent management and HR business partners
  • Employees working in nationalisation-focused roles
  • Individuals working within multicultural teams
  • Professionals preparing for or currently engaged in cross-cultural assignments

How will this Training Course be Presented?

Experiential cross-cultural learning is central to this training course, ensuring strong understanding and practical application. Participants engage in discussions, assessments, case examples, and reflective activities focused on real workplace challenges.

The course blends theory with interactive learning to help participants explore cultural values, communication styles, and behavioural differences. Emphasis is placed on self-awareness, observation, and adaptation to strengthen global effectiveness.

The Developing your Cultural Intelligence (CI) & Leading in a Global Organisation training course accommodates different learning preferences through varied activities that support reflection, analysis, and practical experimentation. Structured exercises and guided discussion enable participants to apply Cultural Intelligence concepts immediately, improving communication, negotiation, and collaboration across diverse organisational and international contexts.

Course Content

Day 1

Understanding Culture & Globalisation

  • Where culture comes from and why it matters
  • Understanding Globalisation
  • Your own cultural map
  • The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
  • The Hofstede five cultural value dimensions
Day 2

Communicating Across Cultures

  • Why communication differences and barriers occur
  • How to remove barriers to communication
  • Stereotypes and stereotyping explored
  • Non-verbal communication (body-language) and culture
  • Workplace culture and the impact on organisational communication
Day 3

Cross-Cultural Negotiation

  • The basics of negotiation
  • Cultural differences in negotiation
  • Overestimating and underestimating cultural differences in negotiation
  • Negotiation traps to avoid
  • Developing your cross-cultural negotiation skills
Day 4

Managing Expatriate Workers and Inclusion

  • International assignments and global career development
  • Why international assignments fail
  • Culture shock and global working
  • The business case for diversity and inclusion
  • Establishing a Nationalisation Programme
Day 5

Developing a Global Mindset

  • Innovation and culture
  • Developing a global mindset
  • How to improve your CI
  • Managing in multi-national organisations
  • Personal Action Planning

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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