Masterclass on
Cultural Intelligence & Innovation

**Unlocking Success through Cultural Intelligence and Innovation**

Cultural Intelligence (CI) is the ability to relate to and work effectively across different cultures. The higher your CI, the more successful you will be in navigating the diverse and globalized world of today’s professional environment. This skill is essential across all fields, including leadership, engineering, finance, accounting, and marketing.

Innovation is recognized as the most crucial leadership competency in any industry. This Masterclass on Cultural Intelligence & Innovation training course is designed to help participants adopt a radical mindset, push boundaries for themselves and their organizations, and remain agile and adaptive in the face of changing conditions and outcomes.

This Masterclass on Cultural Intelligence & Innovation training course covers both Innovation and Cultural Intelligence (CI), offering invaluable skills and insights you can’t afford to miss.

This comprehensive Anderson training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day courses.

Module 1 - The Complete Course in Cultural Intelligence (CI): Developing the Skills to Communicate, Negotiate and Work Effectively in Culturally Diverse Environments

Module 2 - Creating a Culture of Innovation: Developing your Skills to Innovate, Think Critically and be Creative 

By attending this Anderson training course, delegates will be able to:

• Describe the fundamentals of innovation
• List the challenges and cultural appropriateness of innovation
• Identify how to generate, develop, and communicate ideas
• Demonstrate advanced skills in critical and creative thinking
• Develop your ability in working and relating with people from different cultural backgrounds
• Describe the meaning of each of the cultural value dimensions
• List ways to minimise the barriers to cross-cultural communication

This Anderson training course is suitable to a wide range of professionals, but will greatly benefit:

• All Managers, Supervisors, Team Leaders, and Section Heads
• Senior Managers in multi-cultural organisations
• Expatriates working on global assignments or those who manage expatriates
• HR and Learning and Development professionals
• Talent management professionals
• HR Business Partners
• People working in Nationalisation roles
• Anyone working with or in multi-cultural teams
• Anyone who is considering or working in a cross-cultural assignment

• Where culture comes from and why it matters
• Understanding Globalisation
• Your own cultural map
• The seven levels of culture (National, Workplace, Gender, Age, Regional, Religious, Occupation)
• The Hofstede five cultural value dimensions

• Why communication differences and barriers occur
• How to remove barriers to communication
• Stereotypes and stereotyping explored
• Non-verbal communication (body-language) and culture
• Workplace culture and the impact on organisational communication

• The basics of negotiation
• Cultural differences in negotiation
• Overestimating and underestimating cultural differences in negotiation
• Negotiation traps to avoid
• Developing your cross-cultural negotiation skills

• International assignments and global career development
• Why international assignments fail
• Culture shock and global working
• The business case for diversity & inclusion
• Establishing a Nationalisation Programme

• Innovation and culture
• Developing a global mindset
• How to improve your CI
• Managing in multi-national organisations
• Personal Action Planning

• What is innovation and where does it come from
• Becoming innovative
• Ideas for innovation
• The importance of the Business Model for value creation
• Developing your Business Model Canvas

• Introduction to Disruptive Innovation (DI)
• Disruptive technology or disruptive innovation
• Examples of great disruption across multiple industries
• Evaluate your ability to be disruptive
• Enablers and constraints for DI

• Principles of benchmarking for innovation
• Different methods of benchmarking and how they relate to each other
• How to identify potential benchmarking projects
• An overview of the benchmarking process
• Running a Successful Benchmarking Project

• Understanding the power of creativity
• Your brain and ideas
• Communication skills for ideation
• Core critical thinking skills
• Argument mapping 

• Understanding the levels of culture
• Cultural barriers
• What we know about culture and innovation
• Creating a workplace culture that supports innovation
• Personal action planning

Anderson Certificate of Completion will be provided to delegates who attend and complete the course