• اللغة العربية
Essential People Skills for Team Leaders, Line Managers and Supervisors

An Intensive 5-day Training Course

Essential People Skills
for Team Leaders, Line Managers
and Supervisors

Mastering Communication, Collaboration,
and Conflict Resolution for Effective Leadership

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
05-09 May 2025Dubai - UAE$5,950RESERVE A SEAT
11-15 Aug 2025Amsterdam - The Netherlands$5,950RESERVE A SEAT
20-24 Oct 2025London - UK$5,950RESERVE A SEAT
29 Dec 2025-02 Jan 2026Dubai - UAE$5,950RESERVE A SEAT

Training Course Overview

In today's fast-paced and ever-evolving work environment, effective communication, empathy, conflict resolution, and collaboration are key to success. This Essential People Skills for Team Leaders, Line Managers and Supervisors training course is designed to equip you with these essential skills, empowering you to create an atmosphere of trust and respect while driving productivity and engagement.

Throughout the Essential People Skills training course, the focus will be on developing key people skills, including how to manage diverse personalities, handle difficult conversations, give constructive feedback, and inspire confidence in your team. Participants leave with a deeper understanding of how to motivate individuals, resolve conflicts effectively, and lead by example in building a positive team culture.

By the end of this People Skills training course, you will have gained actionable strategies to lead with confidence, strengthen your interpersonal relationships, and elevate your leadership approach. Let's get started on the journey to becoming a more effective and impactful leader! Whether you're new to a leadership role or looking to refine your skills, this course will provide you with the tools to foster positive relationships, build high-performing teams, and navigate the challenges of day-to-day management.

This Essential People Skills for Team Leaders, Line Managers and Supervisors training course will highlight:

  • Effective Communication and Active Listening
  • Conflict Resolution and Problem-Solving
  • Emotional Intelligence (EQ) in Leadership
  • Performance Management and Feedback
  • Building Team Cohesion and Motivation

Training Course Objectives

By the end of this Essential People Skills training course, participants will be able to:

  • Enhance Communication Skills
  • Develop Conflict Resolution Techniques
  • Strengthen Emotional Intelligence (EQ) for Leadership
  • Master Performance Management and Constructive Feedback
  • Build High-Performing, Motivated Teams

Designed for

This Essential People Skills training course is suitable to a wide range of professionals but will greatly benefit:

  • Team Leaders
  • Line Managers
  • Supervisor
  • Department Heads
  • Project Managers
  • Customer Service Managers
  • Office Managers
  • New Leaders
  • Leaders wanted to update or revise their knowledge

Learning Methods

This training course will combine presentations with interactive practical exercises, supported by video materials, role plays, quizzes, case studies, one-on-one discussions and group discussions. Delegates will be encouraged to participate actively in relating the principles of each module to the particular needs of work and workplaces.

The Course Outline

Day One: Building the Foundation: Communication & Emotional Intelligence
  • The Power of Active Listening
  • Clear and Transparent Communication
  • Non-Verbal Communication
  • Emotional Intelligence (EQ)
  • Self-Awareness and Self-Regulation
  • Empathy in Leadership
Day Two: Motivating and Engaging Your Team
  • The Role of Recognition and Reward
  • Understanding What Motivates Your Team
  • Creating a Positive Work Environment
  • Understanding the Purpose, Vision and Mission of your team and company
  • Handling Burnout and Stress
Day Three: Conflict Resolution and Difficult Conversations
  • Understanding the Sources of Conflict
  • Managing Emotions in Conflict
  • Providing Constructive Feedback
  • The Art of Active Problem Solving
  • Dealing with Resistance and Defensiveness
Day Four: Delegation and Accountability: Empowering Your Team
  • The Importance of Delegation
  • How to Delegate for Success
  • Setting Clear Expectations and Boundaries
  • Trusting Your Team and Avoiding Micromanagement
  • Building a Culture of Accountability
  • Monitoring and Providing Feedback on Delegated Tasks
Day Five: Coaching, Development, and Effective Decision Making
  • Coaching for Performance
  • Creating Growth Plans
  • Decision-Making Frameworks
  • Fostering a Learning Environment
  • Evaluating and Adjusting Leadership Approaches

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
Course Enquiry

    Download Course
    BROCHURE
    Course Category
    Related Category
    Do you want this training to be held on your premises?
    Learn more about our In-house solutions
    FREQUENTLY ASKED QUESTIONS

    Learn More About
    this course

    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
    Enhance Your Skills

    RELATED COURSES

    The Management Essentials
    The Management Essentials
    Learn more
    Problem Solving Essentials
    Problem Solving Essentials
    Problem-solving is a vital skill in today's fast-paced and complex world, where challenges often require innovative thinking and decisive action....
    Learn more
    Interpersonal Skills Essentials
    Interpersonal Skills Essentials
    In an increasingly interconnected world, interpersonal skills are the cornerstone of effective communication, meaningful relationships, and collaborative success. Whether managing...
    Learn more
    Essentials of Strategic Planning
    Essentials of Strategic Planning
    Strategic planning is the foundation of organizational success, enabling businesses to define their direction, allocate resources effectively, and achieve their...
    Learn more
    Visionary Leadership and Strategic Thinking
    Visionary Leadership and Strategic Thinking
    This Visionary Leadership and Strategic Thinking training course is tailored for executives and senior leaders aiming to cultivate a strategic...
    Learn more
    Regulatory Compliance
    Regulatory Compliance
    This Regulatory Compliance training course is designed to equip you with essential knowledge about key compliance areas and how to...
    Learn more
    Mastering Negotiating & Dispute Resolutions
    Mastering Negotiating & Dispute Resolutions
    This Mastering Negotiating & Dispute Resolutions training course will enhance delegates’ ability to negotiate effectively - a critical competency for...
    Learn more
    The Security Officer Leadership Programme
    The Security Officer Leadership Programme
    A wide range of individuals work in security roles across various organizations and companies. These professionals need opportunities to acquire...
    Learn more
    HAZOP Leadership and Management
    HAZOP Leadership and Management
    The Hazard and Operability Study (HAZOP) is a methodical and structured process used to identify and assess potential risks in...
    Learn more
    The Power of Reflective Thinking
    The Power of Reflective Thinking
    The Power of Reflective Thinking training course equips leaders with the essential tools to analyze situations, reflect on experiences, and...
    Learn more
    STAY UP TO DATE

    SIGN UP FOR OUR NEWSLETTER