Course Schedules

Classroom 8 Sessions
Online / Live
Live

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Introduction

Problem Solving Essentials Training Course equips participants with the core skills needed to address challenges confidently in today’s dynamic professional environment. Effective problem-solving combines clear thinking, structured analysis, and creativity, enabling individuals to respond to issues with precision and confidence.

This training course focuses on developing both critical thinking and creative problem-solving skills. Participants learn how to clearly define problems, analyse root causes, and apply proven frameworks to generate practical and innovative solutions. The course also emphasises managing uncertainty, improving collaboration, and making informed decisions.

Through a balanced approach that blends logic with creativity, this Problem Solving Essentials Training Course supports participants in strengthening decision-making capabilities. Whether facing organisational challenges, project complexities, or everyday workplace issues, participants gain the confidence and clarity needed to turn problems into opportunities for improvement and success.

What are the Goals?

Problem Solving Essentials Training Course aims to strengthen participants’ ability to approach challenges methodically and creatively. By the end of this training course, participants will build confidence in analysing problems and implementing effective solutions.

Participants will be able to:

  • Understand the core principles and structured processes of effective problem-solving
  • Identify problems accurately by distinguishing symptoms from root causes
  • Apply creative and critical thinking techniques to generate innovative solutions
  • Evaluate options and implement solutions while managing risks and uncertainty
  • Promote a solution-focused and problem-solving mindset within teams and organisations

Who is this Training Course for?

Problem Solving Essentials Training Course is designed for professionals across a wide range of roles who are involved in decision-making and problem resolution. The training course supports individuals seeking to enhance both analytical and creative thinking capabilities.

This training course will greatly benefit:

  • Leaders and managers aiming to strengthen problem-solving and decision-making skills
  • Professionals involved in project management or process improvement initiatives
  • Team members contributing to collaborative and cross-functional problem-solving
  • Entrepreneurs and innovators addressing complex business challenges
  • Individuals seeking to improve personal problem-solving skills in daily work situations

How will this Training Course be Presented?

Problem Solving Essentials Training Course uses a range of proven adult learning methodologies to ensure effective knowledge transfer and long-term retention. The learning experience is highly interactive, encouraging active participation and practical application.

Participants engage in structured, lecture-led sessions supported by group discussions and collaborative exercises. Realistic case studies and problem-solving scenarios allow learners to apply concepts directly to practical situations. Self-assessments, group activities, and guided discussions help participants reflect on their problem-solving style and improve it throughout the training course.

This blended learning approach ensures participants not only understand problem-solving frameworks but also develop the confidence to apply them effectively in real-world professional environments.

Course Content

Day 1

Introduction to Problem-Solving

  • Understanding the importance of problem-solving in personal and professional contexts
  • Exploring different types of problems: simple, complex, and wicked problems
  • Overview of the problem-solving process: Define, Analyse, Ideate, Decide, and Implement
  • Self-assessment: Evaluating your problem-solving style and strengths
  • Building a proactive and solution-focused mindset
Day 2

Problem Definition and Analysis

  • Identifying problems: Symptoms versus root causes
  • Tools for problem analysis: Cause-and-effect diagrams, Pareto analysis, and flowcharts
  • Gathering and interpreting relevant data for decision-making
  • Techniques for breaking down complex problems into manageable parts
  • Avoiding common pitfalls in problem identification and analysis
Day 3

Creative Thinking and Ideation

  • Unlocking creativity: Overcoming mental barriers and fostering innovation
  • Brainstorming techniques and ideation tools (e.g., mind mapping, SCAMPER)
  • Encouraging diverse perspectives and collaborative idea generation
  • Balancing creativity with practicality in solution design
  • Case studies of innovative problem-solving in action
Day 4

Decision-Making and Solution Implementation

  • Evaluating options: Criteria-based decision-making and risk assessment
  • Prioritising solutions: Feasibility, impact, and cost-benefit analysis
  • Planning for implementation: Timelines, resources, and accountability
  • Monitoring progress and adjusting strategies as needed
  • Communicating solutions effectively to stakeholders and teams
Day 5

Building a Problem-Solving Mindset

  • Developing resilience and adaptability in problem-solving
  • Encouraging a culture of continuous improvement and learning
  • Leveraging technology and tools to enhance problem-solving efficiency
  • Group presentations: Sharing and critiquing solutions to simulated challenges
  • Course review, feedback, and creating a personal action plan for ongoing improvement

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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