Advanced Communication & Problem Solving

Effective communication is paramount for fostering a highly efficient and productive organization, enabling the establishment of rapport and trust, openness, and meaningful relationships. Our interactive Anderson training course delves into established management processes, procedures, and methodologies utilized to cultivate cohesive and productive units while forging strong working relationships. Participants will explore various aspects, including behavior, communication, leadership styles, problem identification, solution generation, evaluation of creative techniques, and the promotion of outcome-oriented thinking. Among these, decision-making and problem-solving emerge as the most crucial managerial and leadership activities. Making timely, well-considered, and informed decisions is pivotal in steering your team and organization toward well-deserved success.

This training course is split into two modules:

MODULE I - Advanced Certificate in Communication Skills

MODULE II - Advanced Problem Solving & Decision Making

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

By attending this Anderson training course, you should achieve these goals:

• Determine pragmatic methods for effective communication
• Appreciate the impact of personality on creativity, decision making & problem solving process
• Develop strategies for creating a positive work environment
• Recognise differing behavioural styles & learn to adapt to build lasting rapport
• Understand your key roles in encouraging & developing your staff thru the power of personal motivation & effective communication