Advanced Communication & Problem Solving

An Intensive 10-day Training Course

Advanced Communication & Problem Solving

Lead, Innovate & Transform

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
23 Jun-04 Jul 2025New York - USA$13,900RESERVE A SEAT
04-15 Aug 2025London - UK$11,900RESERVE A SEAT
10-21 Nov 2025Dubai - UAE$11,900RESERVE A SEAT
05-16 Jan 2026London - UK$11,900RESERVE A SEAT

Training Course Overview

Effective communication is paramount for fostering a highly efficient and productive organization, enabling the establishment of rapport and trust, openness, and meaningful relationships. Our interactive Anderson training course delves into established management processes, procedures, and methodologies utilized to cultivate cohesive and productive units while forging strong working relationships. Participants will explore various aspects, including behavior, communication, leadership styles, problem identification, solution generation, evaluation of creative techniques, and the promotion of outcome-oriented thinking. Among these, decision-making and problem-solving emerge as the most crucial managerial and leadership activities. Making timely, well-considered, and informed decisions is pivotal in steering your team and organization toward well-deserved success.

MODULES

This training course is split into two modules:

MODULE I - Advanced Certificate in Communication Skills

MODULE II - Advanced Problem Solving & Decision Making

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.

Training Course Objectives

By attending this Anderson training course, you should achieve these goals:

  • Determine pragmatic methods for effective communication
  • Appreciate the impact of personality on creativity, decision making & problem solving process
  • Develop strategies for creating a positive work environment
  • Recognise differing behavioural styles & learn to adapt to build lasting rapport
  • Understand your key roles in encouraging & developing your staff thru the power of personal motivation & effective communication

Designed for

This Anderson training course is intended to take those who supervise other people and processes and give them pure communication and leadership skills to enable them to have the capacity to both lead and manage people. "Good Communication and Leadership skills has always been the best and essential tool in driving a bigger workforce". For example:

  • Individuals with leadership potential
  • Individuals being developed for promotion
  • Professionals who need to communicate effectively to fulfill their role
  • Individuals who can disseminate newly learned skills within the workplace
  • Professionals who problem solve and require strong decision making skills

The Course Outline

Module 1: Advanced Certificate in Communication Skills
Day One to Day Five: People Building for an Emotionally Intelligent Workplace
  • What is empowerment
  • Empowering employees to achieve shared vision
  • Characteristics of an empowered leader
  • Motivating employees for success
  • Leadership excellence for achieving breakthroughs
  • Developing a personal action plan
Module 2: Advanced Problem Solving & Decision Making
Day Six: Decision Making and Problem Solving – Symbiotic Partners
  • Leadership and the dynamics of decision making
  • 21st century Leadership - “decision architects” of future performance
  • Impacting variables: values, bias and hubris in seeking ethical solutions
  • Personality Type and cognitive preferences in decision making
  • Psychometric assessment on your problem-solving preferences
  • “Collective wisdom” a structured process for grounded solutions
Day Seven: Applying Structured Techniques to Organisational Issues
  • How well do I solve problems? outcomes and personal cognitive strengths
  • Using the “whole brain” to make rational, informed and balanced decisions
  • Flexibility on leadership and thinking; opening the mind to new ideas
  • A structured model for problem solving; balancing logic and emotional responses
  • Unexpected events that destroy equilibrium; the unpredictable factor
  • Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change
Day Eight: The Quest for Continuous Improvement – A Journey not a Destination
  • Encouraging creative problem solving for continuous improvement
  • Appreciative Enquiry and a focus on positive dialogues
  • Solution Focus methodology: a transformational tool for business dialogues
  • Diagnostic tools for identifying and addressing organisational issues
  • TRIZ: Applying techniques to innovate and improve process and product
  • Capturing the creative capacity of the millennial generation
Day Nine: Building Creative Capability in Self, Others and the Wider Organisation
  • “How creative am I”? Challenging self-imposed assumptions
  • Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
  • Where do good ideas come from? “Imagineering”: current examples from technology
  • “Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
  • Fostering and facilitating organisational innovation
  • Building the creative organisation: a menu for good leadership practice
  • Creative leadership dialogues to influence, persuade and align your people
Day Ten: The Creative Leader in the Innovative Organisation
  • Leadership style, cognitive processes decision-making outcomes
  • Enhancing Serendipity
  • Ensuring alignment with corporate mission
  • Assessing creativity in your organisation and identifying “roadblocks”
  • Establishing "innovation champions"; a strategy for promoting innovation and change
  • Designing a personal plan for innovation in the workplace

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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