An Intensive 10-day Training Course
Advanced Communication & Problem Solving
Lead, Innovate & Transform
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 10-21 Nov 2025 | Dubai - UAE | $11,900 | RESERVE A SEAT |
| 05-16 Jan 2026 | London - UK | $11,900 | RESERVE A SEAT |
| 22 Jun-03 Jul 2026 | New York - USA | $15,900 | RESERVE A SEAT |
| 03-14 Aug 2026 | London - UK | $11,900 | RESERVE A SEAT |
| 09-20 Nov 2026 | Dubai - UAE | $11,900 | RESERVE A SEAT |
Training Course Overview
Effective communication is paramount for fostering a highly efficient and productive organization, enabling the establishment of rapport and trust, openness, and meaningful relationships. Our interactive Anderson training course delves into established management processes, procedures, and methodologies utilized to cultivate cohesive and productive units while forging strong working relationships. Participants will explore various aspects, including behavior, communication, leadership styles, problem identification, solution generation, evaluation of creative techniques, and the promotion of outcome-oriented thinking. Among these, decision-making and problem-solving emerge as the most crucial managerial and leadership activities. Making timely, well-considered, and informed decisions is pivotal in steering your team and organization toward well-deserved success.
MODULES
This training course is split into two modules:
MODULE I - Advanced Certificate in Communication Skills
MODULE II - Advanced Problem Solving & Decision Making
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Training Course Objectives
By attending this Anderson training course, you should achieve these goals:
- Determine pragmatic methods for effective communication
- Appreciate the impact of personality on creativity, decision making & problem solving process
- Develop strategies for creating a positive work environment
- Recognise differing behavioural styles & learn to adapt to build lasting rapport
- Understand your key roles in encouraging & developing your staff thru the power of personal motivation & effective communication
Designed for
This Anderson training course is intended to take those who supervise other people and processes and give them pure communication and leadership skills to enable them to have the capacity to both lead and manage people. "Good Communication and Leadership skills has always been the best and essential tool in driving a bigger workforce". For example:
- Individuals with leadership potential
- Individuals being developed for promotion
- Professionals who need to communicate effectively to fulfill their role
- Individuals who can disseminate newly learned skills within the workplace
- Professionals who problem solve and require strong decision making skills
The Course Outline
- The art of building lasting rapport
- How to identify behavioural traits and react to them
- How to modify your own behaviour to match other’s
- Sharpen your senses to the signals others are sending you
- Connect with colleagues and clients at a level that creates deeper trust and commitment
- Read body language in order to understand how others are thinking and responding to you
- Key concepts of NLP and Emotional Intelligence
- Connecting your feelings for greater self-awareness
- Eliciting emotions
- Noticing your unconscious messages and following your intuitions
- Self-talk and what it means
- Internal and external referencing
- Powerful listening and questioning techniques
- Thinking and language patterns
- Sub-modalities
- Perceptual positions
- Climates of trust
- Well-formed outcomes
- Review how to sharpen your senses to the signals others are sending you
- Communicating first impressions - the secrets of body language
- How we communicate
- Filters to communication
- Learning Styles
- Modelling: how others do things
- Logical levels of change
- The importance of values in motivation
- Eliciting values for yourself and your organisation
- Setting goals that motivate
- Creating a positive future for your organisation
- Testing your well-formed outcomes
- Leadership and the dynamics of decision making
- 21st century Leadership - “decision architects” of future performance
- Impacting variables: values, bias and hubris in seeking ethical solutions
- Personality Type and cognitive preferences in decision making
- Psychometric assessment on your problem-solving preferences
- “Collective wisdom” a structured process for grounded solutions
- How well do I solve problems? outcomes and personal cognitive strengths
- Using the “whole brain” to make rational, informed and balanced decisions
- Flexibility on leadership and thinking; opening the mind to new ideas
- A structured model for problem solving; balancing logic and emotional responses
- Unexpected events that destroy equilibrium; the unpredictable factor
- Dynamic Tension, Decision Making, Newton’s Laws and the Management of Change
- Encouraging creative problem solving for continuous improvement
- Appreciative Enquiry and a focus on positive dialogues
- Solution Focus methodology: a transformational tool for business dialogues
- Diagnostic tools for identifying and addressing organisational issues
- TRIZ: Applying techniques to innovate and improve process and product
- Capturing the creative capacity of the millennial generation
- “How creative am I”? Challenging self-imposed assumptions
- Beware the creative introvert: the “ENIGMA” of the quiet, awkward individual
- Where do good ideas come from? “Imagineering”: current examples from technology
- “Curiosita”: multiple intelligences and lessons from Leonardo da Vinci
- Fostering and facilitating organisational innovation
- Building the creative organisation: a menu for good leadership practice
- Creative leadership dialogues to influence, persuade and align your people
- Leadership style, cognitive processes decision-making outcomes
- Enhancing Serendipity
- Ensuring alignment with corporate mission
- Assessing creativity in your organisation and identifying “roadblocks”
- Establishing "innovation champions"; a strategy for promoting innovation and change
- Designing a personal plan for innovation in the workplace
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course.
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How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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