Advanced Certificate in Communication Skills

An Intensive 5-day Training Course

Advanced Certificate
in Communication Skills

Communication, Empathy & Motivation

UPCOMING SESSIONS

Classroom sessions
DateVenueFee
22-26 Jun 2026New York - USA$7,950RESERVE A SEAT
03-07 Aug 2026London - UK$5,950RESERVE A SEAT
31 Aug-04 Sep 2026Riyadh - KSA$5,950RESERVE A SEAT
12-16 Oct 2026Los Angeles - USA$7,950RESERVE A SEAT
09-13 Nov 2026Dubai - UAE$5,950RESERVE A SEAT
04-08 Jan 2027London - UK$5,950RESERVE A SEAT
21-25 Jun 2027New York - USA$7,950RESERVE A SEAT
02-06 Aug 2027London - UK$5,950RESERVE A SEAT
11-15 Oct 2027Los Angeles - USA$7,950RESERVE A SEAT
08-12 Nov 2027Dubai - UAE$5,950RESERVE A SEAT
Online sessions
DateVenueFee
01-05 Jun 2026Online$3,950RESERVE A SEAT
07-11 Sep 2026Online$3,950RESERVE A SEAT
31 May-04 Jun 2027Online$3,950RESERVE A SEAT
06-10 Sep 2027Online$3,950RESERVE A SEAT

Training Course Overview

Advanced Certificate in Communication Skills training course equips professionals with the techniques and insights needed to communicate effectively, build lasting relationships, and influence others confidently. Effective communication remains the cornerstone of productive teamwork and organizational success, even in an age dominated by digital channels like email, messaging apps, and social media. Research shows that face-to-face interactions continue to outperform digital exchanges in establishing trust and long-term business connections.

This course explores advanced communication methods, behavioral strategies, and leadership techniques used by blue-chip companies to foster cohesive and high-performing teams. Participants will learn to create positive work environments, understand and adapt to behavioral patterns, and master techniques such as NLP (Neuro-Linguistic Programming), Emotional Intelligence, and psychometric insights. Practical exercises in listening, questioning, body language, and public speaking ensure participants gain the confidence to make meaningful impacts at every level of their organization.

Training Course Objectives

By completing this training course, participants will be empowered to communicate with confidence and influence while fostering stronger professional relationships. Delegates will gain practical skills to build motivated teams and create a positive organizational environment.

  • Develop strategies for motivating teams through effective communication.
  • Apply NLP, Emotional Intelligence, and psychometric tools to workplace challenges.
  • Understand and adapt to colleagues’ and clients’ behavioral traits to establish lasting rapport.
  • Enhance leadership presence through impactful communication styles.
  • Foster team development and encourage collaboration across all organizational levels.
  • Deliver confident presentations and public speeches that engage and persuade.

Designed for

This Advanced Certificate in Communication Skills training course is ideal for professionals seeking to enhance their interpersonal and leadership capabilities. It suits anyone looking to strengthen communication effectiveness in the workplace.

  • Professionals preparing for leadership or managerial responsibilities.
  • Employees aiming for promotion or greater workplace influence.
  • Team members required to communicate complex ideas effectively.
  • Individuals keen to apply advanced rapport-building and networking strategies.
  • Those looking to master the art of engaging colleagues, clients, and stakeholders.
  • Professionals who want to integrate NLP, Emotional Intelligence, and behavioral insights into daily interactions.

Learning Methods

This training course combines interactive, practical, and experiential learning methods to maximize skill retention and real-world application. Participants engage in activities that cater to various learning styles, ensuring deep understanding and confidence in communication techniques.

  • Dynamic lectures and group discussions that promote interactive learning.
  • Individual and team exercises replicating real-world workplace scenarios.
  • Role-plays and case studies for hands-on practice of advanced communication methods.
  • Insights into NLP and Emotional Intelligence to improve self-awareness and interpersonal influence.
  • Guided practice in body language, listening, questioning, and presentation skills to enhance professional presence.
  • Opportunities for feedback and reflection to consolidate learning and improve long-term performance.

The Course Outline

Day One: How to Build Lasting Rapport
  • The art of building lasting rapport
  • How to identify behavioural traits and react to them
  • How to modify your own behaviour to match other’s
  • Sharpen your senses to the signals others are sending you
  • Connect with colleagues and clients at a level that creates deeper trust and commitment
  • Read body language in order to understand how others are thinking and responding to you
Day Two: Self-Awareness: How to Gain a Greater Understanding of Yourself
  • Key concepts of NLP and Emotional Intelligence
  • Connecting your feelings for greater self-awareness
  • Eliciting emotions
  • Noticing your unconscious messages and following your intuitions
  • Self-talk and what it means
  • Internal and external referencing
Day Three: Crystal Clear Communication
  • Powerful listening and questioning techniques
  • Thinking and language patterns
  • Sub-modalities
  • Perceptual positions
  • Climates of trust
  • Well-formed outcomes
Day Four: Empathy: The Ability to Understand Situations from Another’s Perspective
  • Review how to sharpen your senses to the signals others are sending you
  • Communicating first impressions - the secrets of body language
  • How we communicate
  • Filters to communication
  • Learning Styles
  • Modelling: how others do things
Day Five: Motivation: How to Get the Most from Yourself and Other
  • Logical levels of change
  • The importance of values in motivation
  • Eliciting values for yourself and your organisation
  • Setting goals that motivate
  • Creating a positive future for your organisation
  • Testing your well-formed outcomes

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course

In Association With

Aztech
Copex
Coventry
Course Enquiry

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    How can I register for a training course?

    There are several convenient ways to register for our training programs:

    • Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
    • Email: Share your details, including your name, organization, email address, and selected course, by sending an email to  [email protected]
    • Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.

    When will I receive confirmation of my registration?

    Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.

    What does the training fee cover?

    The training fees include full access to the training venue, along with comprehensive training materials to enhance your learning experience. Additionally, participants will be provided with writing supplies and stationery. To ensure comfort and convenience, the fee also covers lunch and refreshing coffee breaks throughout the duration of the course.

    Where are your training courses held?

    Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.

    Can I request customized corporate training?

    Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.

    Still have questions?
    Can’t find the what you are looking for? Contact us and we’ll be happy to assist you.
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