Advanced Certificate
in Communication Skills

Effective communication is the cornerstone of any organization striving for market leadership. It forms the bedrock of highly efficient workforces and fosters productive teamwork. Cultivating enduring connections with people fosters trust, openness, and meaningful relationships. Despite the prevalence of technological communication channels like email, SMS, and WhatsApp in today's world, face-to-face interactions remain indispensable. Research underscores the superior effectiveness of in-person interactions in forging future business relationships.

This Advanced Certificate in Communication Skills training course delves into established management processes, procedures, and methodologies employed by numerous blue-chip companies to cultivate productive and cohesive teams. Participants will acquire skills that facilitate the establishment of robust working relationships across all organizational levels. This course explores advanced behavioral techniques alongside effective communication and leadership styles.

By attending this Anderson training course, delegates will be able to:

• Utilise effective and efficient communication and influencing skills to ensure targets and tasks are fulfilled on time
• Gain commitment and support from colleagues using innovative engagement and motivation tools
• Massively improve your leadership skills
• Understand how to encourage and develop your staff
• Gain a working knowledge of behavioural leadership techniques to enable you to build lasting and meaningful rapport with internal and external customers alike