An Intensive 5-day Training Course
Mastering Personal
& Interpersonal Skills
Key Communication Skills for Building Productive Working Relationship
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 10-14 Nov 2025 | Doha - Qatar | $5,950 | RESERVE A SEAT |
| 08-12 Dec 2025 | Barcelona - Spain | $5,950 | RESERVE A SEAT |
| 12-16 Jan 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 13-17 Apr 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 01-05 Jun 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 24-28 Aug 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 28 Sep-02 Oct 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 07-11 Dec 2026 | Barcelona - Spain | $5,950 | RESERVE A SEAT |
Training Course Overview
**Are You Still a Dinosaur?**
The reality is straightforward: People work hardest for managers they like and respect. The era of leading through fear is over. Research consistently shows that organizations focusing on personal and interpersonal skills see significant improvements in employee engagement. This shift leads to higher productivity, reduced absenteeism, greater job satisfaction, fewer conflicts, and enhanced innovation.
This Mastering Personal & Interpersonal Skills training course is a masterclass in personal and interpersonal skills designed to help you master the art of working with people. You will discover how to interact with your team to boost engagement, motivate and inspire your colleagues, coach employees to improve their performance, and manage underperformance effectively. The skills and techniques you acquire in this course will benefit you both professionally and personally throughout your life.
One thing is certain: we cannot avoid working with others, so why not master the art of influencing and winning people over? This training course will equip you with practical skills to align others with your vision and achieve your goals.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Vastly improve your personal and inter-personal skills
- Be able coach and inspire a team
- Be able to read and understand body language signals
- Deal with people with difficult attitudes
- Deal with conflict situations head on with confidence
- Gain the respect and trust of others
Designed for
This Anderson training course is suitable for anyone who is looking to boost their level of management and leadership skills by mastering personal and inter-personal skills. If your role is to get results through people, then this course is a must
- Aspiring leaders of the future
- Team leaders
- Managers
- Engineers
- Supervisors
The Course Outline
- Writing for your reader: the 12 golden rules of writing so people pay attention, understand and act on your words
- Using the inverted pyramid structure and covering the essential 5W’s – what, where, when, why, who – and how
- Clearly signalling the action you want people to take after reading your letter, email, report, or other written words
- Gold standard letter writing: improving structure, readability and responses
- Email etiquette: 25 tips to improve how people read and interpret your emails
- Powerful reports: structuring reports so readers can easily find the information they are interested in
- Creating and delivering presentations and speeches that keep audiences riveted and lead to action
- Presenting with impact: personal image, tone of voice, body language, overcoming nerves
- Giving feedback: understanding when and how to give constructive feedback
- Receiving feedback positively so it is useful and helpful
- Managing upwards: communicating needs upwards and winning support from more senior managers
- Building personal credibility with more senior managers through lots of positive interactions
- Active listening: paying attention to words and body language
- Asking good questions and listening to answers, checking understanding and reframing
- Distilling, explaining, articulating: presenting complex information and ideas clearly without dumbing them down
- Using metaphors, imagery, stories and analogies to explain complex topics
- Contributing to discussion and debate: ensuring everyone contributes and respects different viewpoints
- Aiming for commitment, not just agreement
- Collaborating: sharing and encouraging others to share ideas and information
- Developing a collaborative mindset
- Win win negotiations: essential core skills and knowledge for negotiating
- Four approaches for achieving outcomes people commit to and deliver
- Building consensus: reaching agreement during decision making that everyone is willing to support
- Four techniques for involving everyone in decision making and ensuring they feel ownership of the final decision
- Assertiveness in practice: projecting self-confidence and respect for others in meetings, on the phone and online
- Understanding when to say yes and no, giving and receiving criticism, handling negative feelings
- Managing difficult people and coping in difficult situations
- Understanding our own assertiveness style and making adjustments so we get what we want from meetings and discussions
- Developing an assertiveness style that is authentic for our personality and culture
- Action planning
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
In Association With
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
RELATED COURSES
