Mastering Personal
& Interpersonal Skills

**Are You Still a Dinosaur?**

The reality is straightforward: People work hardest for managers they like and respect. The era of leading through fear is over. Research consistently shows that organizations focusing on personal and interpersonal skills see significant improvements in employee engagement. This shift leads to higher productivity, reduced absenteeism, greater job satisfaction, fewer conflicts, and enhanced innovation.

This Mastering Personal & Interpersonal Skills training course is a masterclass in personal and interpersonal skills designed to help you master the art of working with people. You will discover how to interact with your team to boost engagement, motivate and inspire your colleagues, coach employees to improve their performance, and manage underperformance effectively. The skills and techniques you acquire in this course will benefit you both professionally and personally throughout your life.

One thing is certain: we cannot avoid working with others, so why not master the art of influencing and winning people over? This training course will equip you with practical skills to align others with your vision and achieve your goals.

By attending this Anderson training course, delegates will be able to:

• Vastly improve your personal and inter-personal skills
• Be able coach and inspire a team
• Be able to read and understand body language signals
• Deal with people with difficult attitudes
• Deal with conflict situations head on with confidence
• Gain the respect and trust of others