Course Schedules

Classroom 0 Sessions

To be announced

Online / Live
Live

No dates scheduled

What are the Goals?

By the end of this programme you will:

  • Gain a greater awareness of how you communicate with others
  • Understand the importance of body language when building rapport
  • Build bridges through active listening
  • Balance interpersonal relationships with organizational goals
  • Understanding individual differences to develop team rapport

Who is this Training Course for?

This seminar is designed for anyone in a:

  • leadership role, department heads, supervisors, and
  • team members who wish to learn more about strategies for building rapport

How will this Training Course be Presented?

The seminar will combine presentations with interactive practical exercises, supported by video material and case studies Delegates will be encouraged to participate actively in relating the strategies for building rapport to the particular needs of their workplace.

Course Content

Day 1

Getting Along With Others

  • Importance of building rapport
  • How the mind interprets information
  • Discover your preferred behavioral style
  • Maximizing our interpersonal relationship with others
  • Developing openness to new ideas
Day 2

The Art of Listening for Building Rapport

  • What is listening
  • Importance of verbal, vocal and visual communication
  • Assertive communication
  • How to give and receive constructive criticism
  • The art of resolving conflicts
Day 3

Building Rapport for An Innovative Team

  • Creating positive connections with team members
  • Challenging self-imposed assumptions
  • Getting people behind your ideas
  • Removing blocks to creative problem solving
  • Using SCAMPER techniques to approach problem solving
Day 4

Building Healthy Professional Relationships To Enhance Results

  • Interconnections based on mutual trust
  • Teambuilding techniques for building relationships
  • Powerful ways to persuade others
  • Energizing the team in times of pressure
  • Time management for productive results
Day 5

Building Rapport for Excellent Leadership

  • Safeguarding alignment with corporate mission
  • Encouraging self-initiated actions
  • Importance of encouraging diverse incentives
  • Practicing within-company communication for problem solving
  • Developing a personal action plan

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
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