Training Course Overview
Are you and your organisation ready for those ‘Unexpected Challenges’? This Anderson training course will give you the necessary skills and proven practices to ensure you successfully deal with a crisis and will constructively help you to develop those essential crisis management skills and reveal how to effectively use advanced techniques that will improve your leadership performance at that critical time.
The future is becoming more complex, you will only get one chance to get it right so draw on the expertise of crisis researchers, analysts and practitioners and without delay identify all potential vulnerabilities, map out the possible crisis scenarios and mitigate shortcomings.
Training Course Objectives
By attending this Anderson training course, delegates will be able to know:
- How to master the main areas of activity: Preparation, Planning, Response and Recovery
- How to get the maximum from emergency responders and crisis management teams
- How to manage yourself and others in a crisis, make judgements, redefine standards, rapidly establish options
- Develop strategies ensuring that you and your organisation responds efficiently and effectively
- Understand the five deadly leadership behaviours in a crisis
- How to implement six winning strategies in a crisis
Designed For
This powerful Anderson Training Course will be of benefit to those who find themselves responsible for leading on, or implementing Crisis Management and Emergency Response in both the public and the private sector.
- Security & Fire Management
- Health, Safety Security and Environment personnel
- Emergency Response Team members
- Crisis Management Team members
- Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Training Course Outline
Amongst a wide range of valuable topics, the following will be prioritised:
- Understanding Crisis Management and how to manage a Crisis
- Consider the complete range of risks facing businesses in the 21st century
- Roles & Responsibilities - manage the issue before it becomes a Crisis
- Five deadly Leadership behaviours & Six winning strategies
- Understanding 'denial-curve' and 'group-think' syndromes
- Implementing a Business Continuity Management (BCM) strategy
- Command and Control Issues. Operational, Tactical and Strategic
- On Scene Crisis Management, essential elements for success
- Reputation Management - Managing the Media
- Post Incident evaluations, de-briefing skills