Course Schedules

Classroom 6 Sessions
Online / Live
Live

No dates scheduled

Training Course Overview

Certified Sales Professional: Sales and Operations Planning (S&OP) Training Course is designed to help professionals align sales, marketing, and operational functions to achieve balanced business performance. In today’s complex business environment, effective coordination between demand and supply functions is essential for achieving financial and operational goals.

This Sales and Operations Planning Course focuses on building a structured S&OP process that integrates forecasting, demand planning, supply management, and executive decision-making. It highlights the importance of senior management involvement in ensuring alignment across departments and improving organizational performance.

Participants will also explore how Manufacturing Planning and Control (MPC) processes support coordination between commercial and operational teams. By strengthening S&OP capabilities, organizations can improve planning accuracy, enhance efficiency, and achieve better alignment between strategy and execution.

Training Course Objectives

Sales and Operations Planning Training Course equips participants with the knowledge and practical skills required to implement and manage effective S&OP processes that support business alignment and performance.

By attending this training course, participants will be able to:

  • Understand the importance of balancing supply and demand functions
  • Recognize the impact of S&OP on financial and operational targets
  • Design a structured and effective S&OP process
  • Understand the role and importance of forecasting in planning
  • Appreciate senior management and CEO involvement in S&OP success
  • Align sales, marketing, and operations through integrated planning
  • Improve coordination between demand and supply functions
  • Support better decision-making through structured planning processes

Designed for

Certified Sales Professional S&OP Course is designed for professionals involved in sales, operations, and supply chain functions who are responsible for improving planning alignment and organizational performance.

This training course will greatly benefit:

  • Executive management and senior decision-makers
  • Production and operations managers
  • Finance managers involved in planning and budgeting
  • Marketing managers responsible for demand planning
  • Supply chain and logistics managers
  • Professionals involved in sales and operations coordination

Learning Methods

Sales and Operations Planning Training Course uses an interactive and practical learning approach to ensure participants can effectively apply S&OP principles in real business environments.

The course combines instructor-led presentations with case studies, group discussions, and practical exercises. Participants will explore real-world S&OP challenges including forecasting, inventory management, and supply-demand balancing.

Hands-on exercises focus on building forecasts, managing inventory levels, and aligning supply chain decisions with sales and marketing requirements. Participants will also engage in risk analysis and integrated planning activities.

This structured approach ensures participants gain both strategic understanding and operational capability to design and implement effective S&OP processes that improve business performance and alignment.

Course Content

Day 1

S&OP overview

  • Evolution of ERP and role of S&OP
  • The S&OP Journey
  • End to End Supply Chains
  • Technology in S&OP
  • S&OP Process
  • Definitions of S&OP
Day 2

Demand Management

  • The Nature of Demand
  • Forecasting
  • Calculating Forecasts
  • Forecast Management
  • Uses of Forecasts
  • Forecasting Exercise
Day 3

Inventory Management

  • Why do we need Inventory?
  • Types and Functions of Inventory
  • Financial Considerations of Inventory
  • Setting Inventory Levels
  • Reorder Processes
  • Inventory Management Exercise
Day 4

Supply Management

  • Strategic Supply Decisions
  • Time Fences and How to Manage them
  • Linking Supply to S&OP
  • Capacity Issues
  • Scheduling
  • Supply Exercise
Day 5

Putting it all together

  • Risk Management
  • Risks Potential and Realized
  • Categorising Risk
  • Reducing Risk
  • Risk Exercise
  • S&OP Exercise

The Certificate

Recognition
  • Anderson Certificate of Completion for delegates who attend and complete the training course
  • Anderson Professional Certification (APC)® Certificate will be provided to delegates who successfully completes and pass the APC assessment

Accreditation

Anderson Professional Certification
Anderson Professional Certification (APC)® are series of courses designed by industry leaders to build and enhance critical professional skills needed to succeed in today’s most in-demand fields and help you develop a mastery of skills in a certain area.
FREQUENTLY ASKED QUESTIONS

Learn more about this course

Yes. The Certified Sales Professional training course can be customised and delivered exclusively for organisations seeking a tailored learning solution. Course content can be adapted to address specific business objectives, operational challenges, industry requirements, and organisational priorities. Customised training allows teams to focus on the topics most relevant to their roles while supporting wider organisational development goals.

No. The Certified Sales Professional training course is open to professionals from a wide range of backgrounds and experience levels. The course content is structured to provide value to both those who are new to the subject and experienced practitioners seeking to deepen their expertise. While some prior knowledge may enhance understanding of certain concepts, it is not a requirement for participation

The Certified Sales Professional training course uses a variety of learning approaches to maximise participant engagement and knowledge retention. These may include expert-led presentations, practical exercises, case studies, group discussions, scenario-based activities, and collaborative learning opportunities. This approach encourages active participation and helps participants translate learning into practical workplace results.

The Certified Sales Professional training course is suitable for professionals who want to expand their knowledge, strengthen their practical skills, and improve their effectiveness within their current or future roles. It is valuable for managers, team leaders, supervisors, specialists, consultants, and professionals seeking to stay current with industry developments and best practices. Whether your goal is career advancement, improved decision-making, or enhanced workplace performance, this course provides relevant knowledge and practical insights to support your professional ambitions.

If you would like additional information about the Certified Sales Professional training course, our professional support team is available to assist with course enquiries, registration guidance, group bookings, and customised training requirements. We are committed to helping you identify the most suitable learning solution for your professional development goals.

 

Participants attending the Certified Sales Professional training course gain access to valuable industry insights, practical techniques, and internationally recognised best practices. The course helps professionals improve performance, strengthen confidence, broaden their perspective, and develop skills that contribute to both personal and organisational success. It also provides an excellent opportunity to exchange ideas and experiences with professionals from diverse sectors and backgrounds.

The Certified Sales Professional training course combines practical knowledge, current industry practices, and expert guidance to create a highly relevant learning experience. Rather than focusing solely on theory, the course emphasises practical application, enabling participants to develop skills and approaches that can be implemented directly within their organisations. This balance of knowledge and practical relevance helps participants achieve meaningful and lasting professional impact.

Yes. Participants who successfully complete the Certified Sales Professional training course will receive a Anderson Certificate of Completion, demonstrating their commitment to professional development and continuous learning. This certificate provides formal recognition of the knowledge and skills gained during the course and can support professional growth and career progression.

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