Managing & Leading
in Multi-Cultural Environment

Our workplaces are increasingly becoming more diverse and management and leadership in a cross-cultural environment is an essential skill for any manager or leader in any organisation. Culture is a complex concept, with many different definitions. Put simply, culture is about the way people think, feel, and act. This Anderson training course aims to explore the meaning and psychology of culture; to understand the impact of culture and to identify the areas in which cultural differences present a challenge in managing and leading employees. This Managing & Leading in Multi-Cultural Environment training course will provide the opportunity to develop your multi-cultural leadership and management skills in a safe, fun and informative learning environment. This is a vital training course for any manager or leader.

By attending this Anderson training course, delegates will be able to:

• List Hofstede’s five value dimensions
• Explain the meaning of each of the five value dimensions
• Illustrate examples of stereotypes and stereotyping
• Differentiate between transformational & transactional management
• Formulate a business case for cultural diversity in their workplace

This Anderson training course is suitable to a wide range of professionals in all sectors. For example:

• Leaders who needs to improve their skills in cross-cultural management
• Expatriates working on global assignments or those who manage expatriates
• Human resource personnel including HR Business Partners
• All supervisors, middle Managers & Department Heads
• Senior Managers in multi-cultural organisations
• All staff interested in developing multi-cultural skills

• The meaning of culture
• Understanding your Cultural Intelligence (CI)
• The seven most prominent levels of culture
• Hofstede’s value dimensions
• Understanding globalisation

• Cross-cultural communication
• Stereotypes and stereotyping
• Motivation and culture
• Body-language and culture
• Cross-cultural negotiation

• Transformational & transactional management
• Developing a global mindset
• Managing in multi-national companies
• Multi-cultural teams
• Culture and decision-making

• The business case for cultural diversity
• Managing cross-functional teams
• People skills for effective cross-functional management
• Multi-national team management
• Establishing Nationalisation programmes

• Innovation and culture
• Why international assignments fail
• Culture shock and global working
• International Human Resource issues
• Personal action planning

Anderson Certificate of Completion will be provided to delegates who attend and complete the course