Managing & Leading
in Multi-Cultural Environment

Our workplaces are becoming increasingly diverse, making cross-cultural management and leadership skills essential for any manager or leader in today’s organizations. Culture is a multifaceted concept with numerous definitions, but at its core, it encompasses how people think, feel, and act. This Anderson training course is designed to delve into the meaning and psychology of culture, explore its impact, and identify the challenges that cultural differences can present in managing and leading employees. The "Managing & Leading in a Multi-Cultural Environment" course offers a unique opportunity to enhance your multicultural leadership and management abilities within a safe, engaging, and educational setting. This training is crucial for any manager or leader aiming to excel in a diverse workplace.

By attending this Anderson online training course, delegates will be able to:

• List Hofstede’s five value dimensions
• Explain the meaning of each of the five value dimensions
• Illustrate examples of stereotypes and stereotyping
• Differentiate between transformational & transactional management
• Formulate a business case for cultural diversity in their workplace

This Anderson online training course is suitable to a wide range of professionals in all sectors. For example:

• Leaders who needs to improve their skills in cross-cultural management
• Expatriates working on global assignments or those who manage expatriates
• Human resource personnel including HR Business Partners
• All supervisors, middle Managers & Department Heads
• Senior Managers in multi-cultural organisations
• All staff interested in developing multi-cultural skills

• The meaning of culture
• Understanding your Cultural Intelligence (CI)
• The seven most prominent levels of culture
• Hofstede’s value dimensions
• Understanding globalisation

• Cross-cultural communication
• Stereotypes and stereotyping
• Motivation and culture
• Body-language and culture
• Cross-cultural negotiation

• Transformational & transactional management
• Developing a global mindset
• Managing in multi-national companies
• Multi-cultural teams
• Culture and decision-making

• The business case for cultural diversity
• Managing cross-functional teams
• People skills for effective cross-functional management
• Multi-national team management
• Establishing Nationalisation programmes

• Innovation and culture
• Why international assignments fail
• Culture shock and global working
• International Human Resource issues
• Personal action planning

Anderson e-Certificate of Completion will be provided to delegates who attend and complete the online course