Day One: Understanding Culture
- The meaning of culture
- Understanding your Cultural Intelligence (CI)
- The seven most prominent levels of culture
- Hofstede’s value dimensions
- Understanding globalisation
Day Two: The Psychology of Culture
- Cross-cultural communication
- Stereotypes and stereotyping
- Motivation and culture
- Body-language and culture
- Cross-cultural negotiation
Day Three: Leadership in a Global Organisation
- Transformational & transactional management
- Developing a global mindset
- Managing in multi-national companies
- Multi-cultural teams
- Culture and decision-making
Day Four: Managing Diverse Teams
- The business case for cultural diversity
- Managing cross-functional teams
- People skills for effective cross-functional management
- Multi-national team management
- Establishing Nationalisation programmes
Day Five: Current Issues in International Business
- Innovation and culture
- Why international assignments fail
- Culture shock and global working
- International Human Resource issues
- Personal action planning