Training Course Overview
Why should an organisation pay attention to developing good Labour/ Employee Relations? Events in the most well-run of organisations can leave employees experiencing feelings of unfairness, alienation, demotivation and frustration. However, with positive employee relations, an organisation can ensure that by addressing the employee’s or group’s complaint quickly and fairly and at the lowest level possible within the organisation, a positive outcome is assured and issues are not escalated.
This Anderson training course looks at the role of managers and employee representatives, and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Understand the Strategic Nature of Employee Relations
- The Role of Unions and other Employee Representatives
- Recognise the importance of Employee Engagement
- Develop Performance Management that works
- Understand mediation, bargaining and collective agreements
- How to investigate and handle grievances, settlements, and arbitration
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Managers new to a unionised work environment
- Front-line supervisors and team leaders responsible for creating positive working relationships with unionised workers
- HR supervisors and labour relations leaders overseeing skilled trades professionals
- HR specialists responsible for Employee Relations, Negotiating and Mediating