Labour Relations:
Managing in a Unionised Environment

Why is it important for an organization to prioritize the development of good Labour/Employee Relations? In even the best-managed organizations, events can sometimes lead employees to feel a sense of unfairness, alienation, demotivation, and frustration. However, through positive employee relations, an organization can effectively address individual or group concerns swiftly and equitably, resolving issues at the lowest organizational level possible and ensuring a favorable outcome without escalation.

This Labour Relations: Managing in a Unionised Environment training course examines the roles of managers and employee representatives in fostering trust-based relationships within the organization. It focuses on cultivating a positive work culture that enhances overall productivity and business output, while also promoting the personal well-being of employees, even in times of conflict.

By attending this Anderson training course, delegates will be able to:

• Understand the Strategic Nature of Employee Relations
• The Role of Unions and other Employee Representatives
• Recognise the importance of Employee Engagement
• Develop Performance Management that works
• Understand mediation, bargaining and collective agreements
• How to investigate and handle grievances, settlements, and arbitration