An Intensive 5-day Training Course
Mastering Fact-Finding
and Investigation
Building Internal Capacity to Effectively
Deal with Workplace Complaints
UPCOMING SESSIONS
| Date | Venue | Fee | |
|---|---|---|---|
| 09-13 Feb 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 11-15 May 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 26-30 Oct 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 14-18 Dec 2026 | London - UK | $5,950 | RESERVE A SEAT |
Training Course Overview
Would any organization want to be known for prejudice or for failing to take allegations seriously?
The role of an independent investigator is crucial for maintaining positive working relationships and ensuring that all allegations of inappropriate behavior, misconduct, poor performance, and grievances are investigated fairly and transparently. Independent investigators help prevent issues of intimidation, “closing ranks,” or potential bias.
In this Mastering Fact-Finding and Investigation training course, delegates will explore the key stages of the investigative process and practice the skills and approaches needed for effective, unbiased investigations. This course is ideal for those preparing to conduct investigations for the first time, as well as for those seeking to refresh and confirm their existing best practices.
Training Course Objectives
By attending this Anderson training course, delegates will be able to:
- Understand the role and function of the independent investigator
- Recognise and acknowledge their personal limitations and reservations and identify tactics to deal with them
- Identify the focus for the investigator
- Appreciate the importance of highlighting impartiality throughout the process
- Recognise some of the common problems and difficult personalities they may have to deal with
Designed for
This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
- Employee Relations Specialists
- Negotiation and Mediation Specialists
- Nominees/ Volunteers for the Role
- Occupational Health Staff
- HR Generalists
The Course Outline
- Nature of Inherent Workplace Conflict
- Understanding Employee Relations
- Management Interventions to Minimise Conflict
- Strategic Importance of Investigations
- When are Investigations Needed
- Skills of Suitable Investigators
- Concept of Natural Justice
- Test of Reasonableness
- Clarifying Policy and Ensuring Transparent Procedure
- Facts v Truth
- The ACAS Recommendations
- Defining Harassment, Bullying and Unfair Discrimination
- Selecting Candidates
- The Responsibilities of the Effective Investigator
- Clarifying the Purpose and Limits of the Investigation
- Background Research – Requesting Relevant Documents
- The Order of Interviews
- Practical Session
- Central Nature of the Interviews
- Ensuring a Fair Hearing - Corroborating the Facts
- Permission to Electronically Record
- Challenge of Discriminating Between Opinion and Interpretation
- Weighing up – Likelihood of Events and Actions
- Practical Session
- Format Template and Style Guide
- Deciding What Needs to be Included
- Issues of Confidentiality
- Summarising and Drawing Conclusions
- Recommended Outcomes
Accreditation
The use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
The Certificate
- Anderson Certificate of Completion will be provided to delegates who attend and complete the course
- The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion
In Association With
Learn More About
this course
How can I register for a training course?
There are several convenient ways to register for our training programs:
- Online: Explore our training calendar, choose the course that suits your needs, and click the “Register Now” button on the course details page.
- Email: Share your details, including your name, organization, email address, and selected course, by sending an email to [email protected]
- Phone: Reach out to us directly at +971 4 273 3503, and our team will guide you through the registration process.
When will I receive confirmation of my registration?
Once your registration is successfully completed, you will receive a confirmation email within 24 hours. This email will contain your registration details, invoice, and the necessary joining instructions for the course.
What does the training fee cover?
Where are your training courses held?
Our training programs are hosted at luxurious five-star hotels in prestigious destinations across the globe. Some of our popular locations include Dubai, London, Kuala Lumpur, Amsterdam, New York, Paris, Vienna, and many other iconic cities.
Can I request customized corporate training?
Yes, we offer tailored corporate training solutions to meet your organization’s specific needs. Please contact us at [email protected] or call +971 4 273 3503 for more information.
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