Upcoming Sessions

30 Oct-03 Nov 2022Dubai - UAE$5,950
08-12 May 2023London - UK$5,950
30 Oct-03 Nov 2023Dubai - UAE$5,950

Training Course Overview

Would any organisation want a reputation for prejudice and not dealing with allegations seriously? The role of independent investigator is one which any organisation considers essential for the maintenance of good working relationships. The existence of independent investigators ensures that allegations of inappropriate behaviour, misconduct, poor performance and grievance can be fairly and transparently investigated without suggestions of intimidation, ‘closing ranks’ or possible bias. Delegates will have the opportunity to explore the key stages of the process and practice the skills and approach required. Ideally, this Anderson training course should be undertaken before conducting investigations, but it can also act as a refresher and confirmation of existing good practice.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:
  • Understand the role and function of the independent investigator
  • Recognise and acknowledge their personal limitations and reservations and identify tactics to deal with them
  • Identify the focus for the investigator
  • Appreciate the importance of highlighting impartiality throughout the process
  • Recognise some of the common problems and difficult personalities they may have to deal with

Designed For

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
  • Employee Relations Specialists
  • Negotiation and Mediation Specialists
  • Nominees/ Volunteers for the Role
  • Occupational Health Staff
  • HR Generalists

Training Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:
  • Situations requiring independent investigation
  • Situations where a different approach is required
  • Importance of rules, standards and procedures
  • Standard Procedures and Guidelines
  • Common Problems and Solutions
  • Interviewing Techniques
  • Building Effective Rapport
  • Dealing with Difficult Personalities
  • Non-verbal Skills
  • Practical Exercises & Role Play
Download Course Brochure in Pdf format
Download Course Brochure

Training Course Overview

Would any organisation want a reputation for prejudice and not dealing with allegations seriously? The role of independent investigator is one which any organisation considers essential for the maintenance of good working relationships. The existence of independent investigators ensures that allegations of inappropriate behaviour, misconduct, poor performance and grievance can be fairly and transparently investigated without suggestions of intimidation, ‘closing ranks’ or possible bias. Delegates will have the opportunity to explore the key stages of the process and practice the skills and approach required. Ideally, this Anderson training course should be undertaken before conducting investigations, but it can also act as a refresher and confirmation of existing good practice.

Training Course Objectives

By attending this Anderson training course, delegates will be able to:
  • Understand the role and function of the independent investigator
  • Recognise and acknowledge their personal limitations and reservations and identify tactics to deal with them
  • Identify the focus for the investigator
  • Appreciate the importance of highlighting impartiality throughout the process
  • Recognise some of the common problems and difficult personalities they may have to deal with

Designed For

This Anderson training course is suitable to a wide range of professionals but will greatly benefit:
  • Employee Relations Specialists
  • Negotiation and Mediation Specialists
  • Nominees/ Volunteers for the Role
  • Occupational Health Staff
  • HR Generalists

Training Course Outline

Amongst a wide range of valuable topics, the following will be prioritised:
  • Situations requiring independent investigation
  • Situations where a different approach is required
  • Importance of rules, standards and procedures
  • Standard Procedures and Guidelines
  • Common Problems and Solutions
  • Interviewing Techniques
  • Building Effective Rapport
  • Dealing with Difficult Personalities
  • Non-verbal Skills
  • Practical Exercises & Role Play

Accreditation

hrci_program_logoThe use of this official seal confirms that this Activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.

The Certificate

  • Anderson Certificate of Completion will be provided to delegates who attend and complete the course
  • The HRCI Approved Provider Seal and the corresponding Recertification Credit Hours Awarded will be reflected on the Certificate of Completion
 

Info & In-house Solution

For more information about this course, call or email us at:

Call us: +971 4 365 8363

Email: info@anderson.ae

Request for a Tailor-made training and educational experience for your organization now:

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